Customer Ratings & Reviews
- Model:
- FFEC3625US
- SKU:
- 6323679
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 36" Electric Cooktop. The cooktop's appearance is well-received, with customers noting its shiny and new look. Users also appreciate the quick and even heating, as well as the overall ease of use and user-friendly design.
This summary was generated by AI based on customer reviews.
Cook top
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cook top was exactly what we wanted and it works great. We are very happy with it.
I would recommend this to a friendStovetop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove top. I really like the layout of the elements.
I would recommend this to a friendToo expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good enough for the price……………………………………….. …….
No, I would not recommend this to a friendPoor Quality Cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop is poorly made and has gone through poor quantity control.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi BryanC! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 36" Electric Cooktop FFEC3625US. Kindly contact us at your convenience so we can further assist you.
If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Frigidaire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of warm zone should be a burner, The two front burners are to close. No Practical!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, ImreT! We appreciate you taking the time to share your thoughts and feedback with us. Please know that it's important for us to hear if our products are meeting our consumers' expectations and what may be implemented in future designs. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with a better understanding of what is needed for you. Should you have any additional concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. ~Sam
Unhappy Wife
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is unable to manage the heat level. She complains every day that her breakfast omelette is always burnt because the burner does not adjust when she lowers the temperature.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback with us. We’re sorry to hear about the challenges your wife has been experiencing with adjusting the heat on the burner. We understand how frustrating it can be when an appliance doesn’t perform as expected, especially when trying to prepare everyday meals like breakfast.
We would like the opportunity to assist you further and ensure your appliance is functioning properly. Our team can provide guidance on the burner’s operation, troubleshoot any issues, and offer tips to help achieve more precise temperature control. For personalized assistance, please reach out to us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our representatives are happy to help and can work with you to find a solution. — Maria
- Pros mentioned:Appearance
Leonard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great Product and Value, great Product and Value great Product and Value great Product and Value great Product and Value
I would recommend this to a friend Customer service is not what it should be
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not getting my item on the date I was promised. Customer service doesn't know where the item is or why the date was put off so long
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello! We do understand you had a frustrating experience with us, and we really appreciate you bringing this issue to our attention. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you!
-Sam
