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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 649 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 649 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    MIL Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to an older standard top/bottom refrigerator that was breaking apart with flimsy plastic and poor construction; this Frigidaire has all the space and organization needed for the inlaw suite and make my MIL very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Spacious and right priced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size refrigerator for the price. Works well for and is spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance, Size

    Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had for a couple months and works great looks good to. good large size. read about ice maker problems but have had no issues nock on wood haha

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Refrigerator but worst delivery ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fantastic. The delivery was horrible. The delivery team dented the fridge, damaged my floor. Customer service would have me call one insurance company then I was sent to their 3rd party vendor. I was told that I have to pay for the estimate, and it was my job to prove they damaged the floor even though I called sent photos during the installation. Bestbuy told me they’d call me and did not. Horrible customer support that lacks follow through. I have wasted 4 hours on the phone trying to get help. If you hire a 3rd party to deliver your products Bestbuy is still responsible to support and handle issues not make the customer make all the calls and pay for estimates. Overall I love the product but the lock of support from Bestbuy is incredibly disappointing. Finally the drivers walked out, and left the door off the hinges .

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, JeffD! Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during delivery, especially the damage to your refrigerator, your floor, and the way the situation was handled afterward. I can only imagine how frustrating it must have been to spend hours on the phone, be redirected multiple times, and not receive the follow-through you were expecting. That’s certainly not the level of service we want associated with our products.

      While I’m glad to hear that you’re happy with the refrigerator itself, I completely understand how the delivery experience and lack of support have overshadowed that. Your feedback regarding the handling of third-party delivery and the challenges you faced is important, and it highlights areas that need attention.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you, JeffD, and have a great rest of your day! - Maico Frigidaire

  • Pros mentioned:
    Ice production
    Cons mentioned:
    Lighting

    Rated 4 out of 5 stars

    Side x Side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Ice Maker. Poor lighting inside the cabinet. Only one light at the top, resulting in very dim at the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 4 out of 5 stars

    REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great , Love the ice maker and water on the door. Wish it had 1 more drawer for fruits veggies or lunch meats in the Fridge area.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my kitchen. All my appliances are white and it matches perfectly. Lots of room to fit food and drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is what we were looking for, we know the brand for many year and trust on it. This classic design is reliable and looks really good in our kitchen. It is really efficient fridge, have to set the temperature above the recommended. The assistance in the store was awesome, they were ready to respond my technical questions about the equipment and also well explain the commercial side with no hidden or tricky answers. Delivery was completed without delays and the technicians were well prepared for the task

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great purchase for the price!!!!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! It has plenty of room on both sides!! Love the sleek look with the key pads inside the door frame. During a storm, we were able to keep it powered up with a EcoFlow battery; it uses a low amount of electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Grest refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge a lot. It works grest. A lot of space ans nice size.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge. Lots of space and convenient shelves. The ice maker is a little on the loud side but it is typically quick. The employees were in and out so fast. They were incredibly polite and respected our property.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Frigidaire fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge as our last one broke. This is an amazing for the price. It is more spacious, the drawers slide in and out very smoothly and the water feature works great. Also like the hidden dials for adjusting the temperature and the alerts for aor filter and water filter will come in handy as well. It was also easy to install. Overall we are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Love my new refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's roomy, makes crushed ice, much bigger than my last refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also bought a [Brand and Model] refrigerator, and it has been a fantastic addition to my kitchen. The spacious interior layout is thoughtfully designed, making it easy to organize and access everything. I especially love the adjustable shelves and the large freezer compartment, which accommodates all my needs. The fridge runs quietly and keeps everything perfectly chilled. The sleek stainless-steel finish not only looks great but is also easy to clean. The water and ice dispenser is a bonus, adding convenience to daily use. Both products exceeded my expectations, and Best Buy’s customer service made the process smooth and hassle-free. I highly recommend shopping here for quality appliances and electronics!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    I really love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. I used same brend and same model before i bought it. So clean look and large capacity in side of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    First Side-by-Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it for a week, but the fridge itself has worked great, with plenty of storage for a family of four. The only thing we have had issues with were the two dents it was delivered with, which Best Buy's customer service helped us fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, I like to wait a while to thoroughly test a product to review it but so far so good. It seems the fridge runs constantly when the doors are closed. As soon as you open the doors it stops running to let you do whatever it is you need to do. It doesn't come with a crisper drawer like my old refrigerator did for cheese and sandwich meat but that's not the end of the world. We like how the door drawers can store a gallon of milk and the ice maker has a big bucket and keeps up with our demands.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my ten-year old Samsung refrigerator conked out I decided to replace rather than repair. I went with this one based on size, features, and reviews. So far, I'm convinced I made a good choice. The old one was a bottom freezer model with double doors on top, but the side-by-side is better in many ways -- I can see everything that's in the freezer -- no more packages getting buried in the bottom. Also, the ice dispenser is part of the freezer, not the refrigerator, and it works very well -- makes ice quickly and dispenses it very well compared to the old refrigerator. Door shelves are well arranged, and even though it's not as wide as the old one, the refrigerator section seems less crowded and more accessible. I'm happy with the choice I made, would buy this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it is very nice! Works lile a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator! Everything works perfectly fine! I love the ice maker as well.

    I would recommend this to a friend