Customer Ratings & Reviews
- Model:
- FRSS2623AW
- |
- SKU:
- 6506224
Customer reviews
Rating 4.3 out of 5 stars with 649 reviews
(649 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 4 out of 5 stars
MIL Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade to an older standard top/bottom refrigerator that was breaking apart with flimsy plastic and poor construction; this Frigidaire has all the space and organization needed for the inlaw suite and make my MIL very happy.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Spacious and right priced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size refrigerator for the price. Works well for and is spacious.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice production, Overall performance, Size
Rated 5 out of 5 stars
good fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have had for a couple months and works great looks good to. good large size. read about ice maker problems but have had no issues nock on wood haha
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Great Refrigerator but worst delivery ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is fantastic. The delivery was horrible. The delivery team dented the fridge, damaged my floor. Customer service would have me call one insurance company then I was sent to their 3rd party vendor. I was told that I have to pay for the estimate, and it was my job to prove they damaged the floor even though I called sent photos during the installation. Bestbuy told me they’d call me and did not. Horrible customer support that lacks follow through. I have wasted 4 hours on the phone trying to get help. If you hire a 3rd party to deliver your products Bestbuy is still responsible to support and handle issues not make the customer make all the calls and pay for estimates. Overall I love the product but the lock of support from Bestbuy is incredibly disappointing. Finally the drivers walked out, and left the door off the hinges .
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, JeffD! Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during delivery, especially the damage to your refrigerator, your floor, and the way the situation was handled afterward. I can only imagine how frustrating it must have been to spend hours on the phone, be redirected multiple times, and not receive the follow-through you were expecting. That’s certainly not the level of service we want associated with our products.
While I’m glad to hear that you’re happy with the refrigerator itself, I completely understand how the delivery experience and lack of support have overshadowed that. Your feedback regarding the handling of third-party delivery and the challenges you faced is important, and it highlights areas that need attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, JeffD, and have a great rest of your day! - Maico
- Pros mentioned:Ice productionCons mentioned:Lighting
Rated 4 out of 5 stars
Side x Side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Ice Maker. Poor lighting inside the cabinet. Only one light at the top, resulting in very dim at the bottom.
I would recommend this to a friend - Pros mentioned:Ice production, Overall performance
Rated 4 out of 5 stars
REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great , Love the ice maker and water on the door. Wish it had 1 more drawer for fruits veggies or lunch meats in the Fridge area.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my kitchen. All my appliances are white and it matches perfectly. Lots of room to fit food and drinks.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Awesome service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is what we were looking for, we know the brand for many year and trust on it. This classic design is reliable and looks really good in our kitchen. It is really efficient fridge, have to set the temperature above the recommended. The assistance in the store was awesome, they were ready to respond my technical questions about the equipment and also well explain the commercial side with no hidden or tricky answers. Delivery was completed without delays and the technicians were well prepared for the task
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great purchase for the price!!!!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!!! It has plenty of room on both sides!! Love the sleek look with the key pads inside the door frame. During a storm, we were able to keep it powered up with a EcoFlow battery; it uses a low amount of electricity.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Grest refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge a lot. It works grest. A lot of space ans nice size.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Rated 5 out of 5 stars
Exactly what we needed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge. Lots of space and convenient shelves. The ice maker is a little on the loud side but it is typically quick. The employees were in and out so fast. They were incredibly polite and respected our property.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Frigidaire fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new fridge as our last one broke. This is an amazing for the price. It is more spacious, the drawers slide in and out very smoothly and the water feature works great. Also like the hidden dials for adjusting the temperature and the alerts for aor filter and water filter will come in handy as well. It was also easy to install. Overall we are very happy.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice production, Size
Rated 5 out of 5 stars
Love my new refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It's roomy, makes crushed ice, much bigger than my last refrigerator!
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also bought a [Brand and Model] refrigerator, and it has been a fantastic addition to my kitchen. The spacious interior layout is thoughtfully designed, making it easy to organize and access everything. I especially love the adjustable shelves and the large freezer compartment, which accommodates all my needs. The fridge runs quietly and keeps everything perfectly chilled. The sleek stainless-steel finish not only looks great but is also easy to clean. The water and ice dispenser is a bonus, adding convenience to daily use. Both products exceeded my expectations, and Best Buy’s customer service made the process smooth and hassle-free. I highly recommend shopping here for quality appliances and electronics!
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
I really love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. I used same brend and same model before i bought it. So clean look and large capacity in side of the refrigerator.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
First Side-by-Side Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had it for a week, but the fridge itself has worked great, with plenty of storage for a family of four. The only thing we have had issues with were the two dents it was delivered with, which Best Buy's customer service helped us fix.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice production
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally, I like to wait a while to thoroughly test a product to review it but so far so good. It seems the fridge runs constantly when the doors are closed. As soon as you open the doors it stops running to let you do whatever it is you need to do. It doesn't come with a crisper drawer like my old refrigerator did for cheese and sandwich meat but that's not the end of the world. We like how the door drawers can store a gallon of milk and the ice maker has a big bucket and keeps up with our demands.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my ten-year old Samsung refrigerator conked out I decided to replace rather than repair. I went with this one based on size, features, and reviews. So far, I'm convinced I made a good choice. The old one was a bottom freezer model with double doors on top, but the side-by-side is better in many ways -- I can see everything that's in the freezer -- no more packages getting buried in the bottom. Also, the ice dispenser is part of the freezer, not the refrigerator, and it works very well -- makes ice quickly and dispenses it very well compared to the old refrigerator. Door shelves are well arranged, and even though it's not as wide as the old one, the refrigerator section seems less crowded and more accessible. I'm happy with the choice I made, would buy this one again.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator it is very nice! Works lile a charm
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice production, Overall performance
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator! Everything works perfectly fine! I love the ice maker as well.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friend
















