Customers regard the 38-Bottle Wine Cooler favorably due to its effective temperature control, quiet operation, and ample capacity. Many appreciate the dual-zone design, ease of use, and the cooler's attractive appearance. However, some customers note that the shelving may not accommodate all bottle sizes, and there have been reports of the product arriving damaged. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,233 reviews
Pros mentioned:
Capacity, Noise level, Temperature control
Cons mentioned:
Bottle size
Rated 4 out of 5 stars
Good size but layout could be better
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good capacity but really only fits standard wine bottles and even these can be a tight fit. Pretty quiet unit ... we don't hear it most of the time. Holds temp well. One quirk ... upper zone can get colder than lower.
Overall, a good first time wine fridge.
I would recommend this to a friend
Pros mentioned:
Noise level, Price, Temperature control
Rated 4 out of 5 stars
So far so good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price is great. Unit functioning well and extremely quietly but its only been two weeks. Unit looks good. Wish they had a towel bar handle instead to have a more modern look. Hope the temperature will hold well. We have not tested the temps in either zones to verify yet. But wine is cold. We use it as under cabinet because we have 2 inch clearance on each side. Overall very happy with the function, aesthetics and price. Best Buy sent the first unit all banged up. Return pick up took forever and half a dozen calls.
I would recommend this to a friend
Pros mentioned:
Noise level, Temperature control
Rated 4 out of 5 stars
Nice wine fridge.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice looking fridge . Temperatures are set at 54 red 45 white. The size of each section is also set ,more room for red then white wine. Fan noise is low but is Audible . The fridge is lockable with keys . The packing box from factory was poor. Very thin cardboard no Styrofoam on either side . I had to return first fridge too many dents bottom of box destroyed. Best Buy took it back at the store no problem .
I would recommend this to a friend
Pros mentioned:
Noise level, Temperature control
Rated 5 out of 5 stars
Good value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the money this is a very quality unit. I like that it's nearly dishwasher size, which makes it easy to build into a kitchen. You could pay 4 or 5 times this amount for a similar sized cooler, but I don't see how it could do a better job at keeping your wine cold. The unit is also very quiet.
I would recommend this to a friend
Pros mentioned:
Capacity, Price, Temperature control
Rated 5 out of 5 stars
Absolutely Love It!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dual temperature setting control is great and price is very reasonable. We liked it so much that we month later we bought another one. I know it says 38 bottles but it holds a bit more than that.
I would recommend this to a friend
Pros mentioned:
Capacity, Temperature control
Cons mentioned:
Bottle size
Rated 2 out of 5 stars
A single zone cooler (with two sets of controls)
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tldr: Aesthetically pleasing, might show up dented, more of a glorified single zone than actual dual zone.
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Thing looks great, but similar to other reviews, ours came with a noticeable dent on one of the corners, as well as some damage to the shelf tracks on the inside. With the depth of the cooler, bottles with high shoulders like cabernets might not fit neck to neck and reduce the number of bottles you can fit. Burgundy shaped bottles fit well and can nest between bordeaux shaped bottles. Large diameter bottles like some pinots/bubbles/etc. can be difficult to fit between the racks, however they will fit in the bottom of the fridge if the 2 shelf bottom rack is removed. With that removed, we were even able to stack pinot bottles and fit more than the advertised 38.
Out of the box, the shelves do not slide on the racks. However, the only thing that stops them from doing so is a little block of wood that can be popped off with a screwdriver, and the staples cut with a pair of cutters. The shelves aren't super strong so while this does make them slidable, I'd caution about pulling a fully loaded shelf out too far.
Regarding function, I'd start off by saying it does work - if you plug it in and put wine in it, the wine will get chilled. However, there is a (to me) significant asterisk to include with that: Though advertised as dual zone, only the upper section has a heat exchanger. I guess the theory is the top cools, and fans inside move air around to regulate temperature on top and bottom. After putting thermometers in the fridge and messing with the settings for a few days, I've found the upper level temperature control to be pretty solid. If you set it on the lower end of adjustment, it tends to over cool and get down below 40 F. For the lower zone, even with its temperature setting all the way up, I have yet to find a scenario where the lower zone can keep itself more than 5 F warmer than the upper zone temp. I'm not sure I'm convinced the lower zone set point really does anything at all.
Overall, the thing works, and is on the lower end of price ranges for this size. However in my opinion it doesn't really do what it's advertised to do, and seems like a decent chance that it shows up with dents.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, We love when our family provides detail feedback on their appliances. It really helps us to see what is most important to you. Ensure not to over fill your cooler as it can effect the temperatures. Also, make sure the door is sealed all the way around to lock in the coolness. Should you have any questions feel free to connect with us on our branded page to chat with our live chat team Monday through Friday 8:3a to 8p EST. -R'Shaye
Pros mentioned:
Price
Rated 5 out of 5 stars
Henry’s wine cooler.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with my purchase. The Best Buy salesman made the whole process so easy, the product was a good value and it works as good as promoted. They delivered the new unit and hauled off my old one.
I would recommend this to a friend
Pros mentioned:
Capacity, Temperature control
Rated 5 out of 5 stars
Great gift for a wine lover!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 38 bottle capacity is perfect for us and we especially like the 2 different temperature settings for red and white wines. The cooler looks nice in our family room and the clear door allows us to see the contents easily.
I would recommend this to a friend
Cons mentioned:
Bottle size
Rated 4 out of 5 stars
Good value and attractive.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked this up on sale for $299.00. It appears to be a durable and an attractive unit. The wood shelves create a nice look. It will be difficult to fit 38 bottles into this fridge, however that will be the case with any wine refrigerators in this price range if you have Pinot Noirs, Syrahs and other off size 750 ml bottles.
Stay tuned and I will give updates on this models performance.
I would recommend this to a friend
Pros mentioned:
Capacity, Temperature control
Rated 4 out of 5 stars
Nice cooler but check for damage!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a very good product so far. Temperature seems to be accurate and it has good capacity for a compact unit. My only beef is with the packing. It was shipped to me and arrived with the box beaten up a little. Turned out to have a dent in one top and one back edge, but since it’s in a utility room and doesn’t affect performance I kept it rather than deal with returning it. The interior packing could be improved.
I would recommend this to a friend
Pros mentioned:
Temperature control
Rated 2 out of 5 stars
Shelves too close to fit some 750ml bottles
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the two zones because I really love red wine at 56 degrees.
May main issue is that I think it was designed for metal shelves because the wood shelves are too thick and you must lift the shelf above a little to get about 1/3 of all 750 ml bottles in or out of the self. This is bothersome, especially when the shelf above is full. I should have bought the cheaper one with metal shelves.
I have had this for about two years and have had zero issues otherwise.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Mark! I am sorry to hear you are having trouble with the shelves in your wine cooler. This model is designed to accommodate 38 750 ml standard wine bottles, but not all 750 ml wine bottles are shaped the same anymore. Some may fit a little different than others. While we cannot implement all suggestions we receive, we will continue to use valuable feedback like yours to improve the quality and design of our products moving forward. ~ Brandi
Cons mentioned:
Bottle size
Rated 2 out of 5 stars
Misleading product description
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all I gave it two stars because the unit construction is high quality but the shelves are cheap wood that cannot slide out but have to be lifted in order to pull out which means that it cannot be done if they have wine bottles, so either the bottles have to be removed or a more practical approach is to pull out the bottles to see them.
Unfortunately thats not the only problem.
The fridge DOES NOT HOLD 38 BOTTLES!
The space between shelves is 3" and the average width of a wine bottle is 3" which means that its a tight fit and they have to be angled in order to fit the space, and although its advertised as adjustable shelves they are NOT ADJUSTABLE because they are part of the cabinet and shelves can only fit the preset grooves. so, if you want to force the bottles in this tight space you can fit 38 bottles but if you want space to see the labels and be able to remove the bottles easily then you have to remove half the shelves and then you obviously will only fit half the quantity of bottles.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Greg455. Thank you for taking the time to share your insights on this model. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Feel free to call us should you need assistance with your appliance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST. ~R'Shaye
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Keeps perfect temperature
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice addition to our kitchen. It keeps two separate temperatures which makes it perfect to keep both our wine and liquor bottles in it. Easy install and slid right into the spot where we had our dishwasher.
I would recommend this to a friend
Rated 2 out of 5 stars
Too tight for wine!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought saving $200 would be a deal until I started loading wine bottles on the racks. The racks are not secured in the fridge, they are simply resting on a ledge. You have to lift the upper rack to place or remove some of the bottles, even normal sized 750ml ones. My next concern was the temperature differential between the top and bottom. For instance, setting the top (Whites) to 45 kept the top close to 45. If I set the bottom (reds) to 55, it would drop to 50. I can only assume the gap between the shelves and door allows this to occur. I did test this out for 3 weeks with 2 digital temperature gauges. I returned it and went with a single zone 48 bottle by Cosmo that has shelves on glides and can be pulled all the way out for viewing and access. Even though I paid more, I’m happy with the function and higher quality.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Valued Customer. We are saddened our wine cooler didn't fit your expectations. However, we are grateful for the feedback you have provided as we can certainly reflect on them for future appliances. Thank you for sharing your feedback. We hope to have another chance to gain your trust with our appliances. Kindly, R'Shaye
Rated 4 out of 5 stars
Works as it should
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit looks good and sturdy; however, the racks are not design for larger format bottles such as Burgundy shaped bottles, such as chardonnay, only for Bordeaux shaped one, such as cabernet, merlot, pinot grigio, etc. See second picture.
Also, the door has to be carefully closed, making sure it latches in properly
I would recommend this to a friend
Pros mentioned:
Noise level, Temperature control
Rated 5 out of 5 stars
Wonderful wine fridge!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great wine fridge! Other reviews mention ease of getting bottles in and out, and I'd say if you're hoping to display labels that might be an issue, but otherwise it easily fits even my wider bottled wines. If you are fine that all you'll see is the top or bottom of your bottles, especially with dual zone temps, at this price you can't beat this deal! The fridge does occasionally make slight fridge noises. Mine is directly behind the couch I read and watch movies on, and this unit's noise is not an issue. Wines coming out both the top and bottom are kept at wonderful drinking temperatures. I'm in love with this fridge!
I would recommend this to a friend
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Quality wine cooler
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The very best wine cooler that actually keeps the wine at the exact temperature. Other wine coolers are absolutely garbage they don’t perform like they’re supposed to the keep your wine at the optimal temperature.
I would recommend this to a friend
Cons mentioned:
Condition
Rated 3 out of 5 stars
Vino Fridge- damaged product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I opened this box yesterday the fridge was dented (see photos), however the fridge did cool appropriately. I will be reporting this damage to Best Buy.
I would recommend this to a friend
Rated 3 out of 5 stars
Solid For The Price, BUT...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
To start, this is a solid wine cooler to keep your "daily drinkers" in (I will explain that more below), and for the money and overall quality, it is a good buy. However, it does have two serious shortcomings (one is a major design flaw) that, had I understood, I would not have bought this unit. I was replacing a higher end Vinotemp unit that died after 15 years. The POSITIVES here are the price, the looks, and the overall storage. This is rated as a 38 bottle cooler, but I just got 45 bottles into it by placing 3 bottles, corks forward, on the back of the racks, and then 4 bottles, punt forward, in front. That is 7 bottles per rack for the top 5 racks. I was able to fit 5 per rack in the bottom two rows, where the shelves are not as deep, for a total of 45 bottles. The bottom two racks are actually one piece, which easily slides out of the cooler in case you wanted to store something else down there. But, that bottom rack unit is not as deep as the top 5 racks, so the only option is side by side storage, which is no big deal. The bottom line is, you can get up to 45 bottles in this cooler, depending on the bottles.
There are two major down sides to this cooler is, which I did not realize before purchasing. I wish I had read some other reviews and paid attention. These two issues are why I mentioned that this cooler is best for "daily drinkers". One, the racks are very light weight wood and they do NOT pull out on glides, which makes accessing wine, and easily seeing what you have, a challenge. But, for the money ($399 on sale), perhaps it was unreasonable to expect that. The bigger problem is, which many people have written about, the racks are spaced at barely 3" apart in height. So, traditional Rhone, pinot noir, and even many chardonnay bottles do not fit on the racks. I even had some cabernet and other Bordeaux bottles that did not fit in this cooler. Generally, more expensive wines have larger, thicker bottles, and they might not fit in this cooler. Many of mine didn't. The bottom two shelves are actually one single piece and are removable. The top rack of that piece has slightly more space between it and the shelf above it, so I was able to fit 5 bottles of pinot in there. However, none of my champagne bottles would fit, even on that rack. There ya go... you can fit 5 larger Rhone/pinot bottles in this entire cooler. The rest of my Châteauneuf-du-Pape, Gigandas, syrahs, pinots, champagne, and a few of the more broad shouldered Bordeaux bottles had to be taken down to our basement storage area, where the racks have more space. That is kind of a pain, but oh well.
Again, this is a solid cooler for what it is, the price is great, and the dual zone feature is fantastic. The build quality is decent, but I am worried about the very light weight wood racks, especially when you have to force a bottle into a space, which flexes them a bit. Just don't expect gliding shelves, and don't expect bottles larger than your average grocery store wines to fit. And even at that, some of those won't. In retrospect, I should have done more research and spent more money to get exactly what I needed, but in this age of lockdowns and uncertainty, I decided to try to save some money. That has resulted in mixed emotions about this cooler.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great Wine Cooler
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied with this wine cooler. Delivered on time. Easy set up. Runs quietly, chills wine perfectly in each zone. Fit into my kitchen design perfectly. Must remove a shelf for larger wine or champagne bottles.