Customer Ratings & Reviews

Good afternoon, personally for me Best Buy is the safest place to make your purchases of electronic equipment because, due to its great guarantee and service in the store, the employees are very friendly and very helpful and the air I bought was the best What did you recommend for my inverter house and it works very well again thanks best buy

It worked for four months then started forming a giant ice cube across the entire back of the unit and throwing icicles against the fan. I kept the machine meticulously maintained and the air filters were routinely cleaned before the lights came on to do so. The cold air outlet is insufficient. It is the size of an index card and even with the swing mechanism, did not circulate air in my square room. In the beginning of owning, I had to call Frigidaire customer service several times for help and was often told different and wrong answers and literally wasted hours on the phone. Remote control is worthless since it needs to be within a few feet of the machine and pointed directly at just the right certain line of sight- a bit ridiculous- just use the app.

I bought this online through the site and saw an open box option in excellent condition. Shipping was next day and the price was $100 off their sale price. When I received the item, there was damage to the unit contrary to the labels on the box. The replacement parts are $40 with shipping and are currently out of stock with no ETA for when they'll arrive. Wouldn't have bought this knowing it was damaged like this. This thing is 70lbs so getting to return it would be some effort. Item is decent but don't buy open box unless you can see condition prior to purchase.

Super Cool! Frigidaire brand delivers a great product when it come to portable AC! I had my first Frigidaire portable ac for about 12 years and it’s still works at it best! I bought a new one for my game room this summer! Feeling cozy and chill while enjoying games with the boys!

Not too loud. Perfect for a small room. Easy to use

I have a brick bungalow and what use to be an attic is now two bedroom and a bathroom, I got tired of use ing a regular air conditioner because of the water dripping and smell and I could never get it to blew on the correct angle! Since I’ve had this I’ve had no water dripping issues because there is none! No bad smell and the whole upstairs is cold! The best part is I can say “hey google turn on/off my upstairs A/C”

My house was like an oven before I purchased this ac unit I love it so much it cools down my living rm super fast

Amazing unit really cools the room down! And fast! Dehumidifier works excellent too! Easy to clean filters and easy to learn this unit.

This A/C is amazing. It completely cools my entire downstairs. Even my husky is able to relax better.

I really really really this portable air conditioner. I can move from room to room

IT´S PERFECT FOR MY ONE BEDROOM APARTMENT. IT COOLS THE ROOM JUST RIGHT!

Does the job well, no complaints at all!! Not too loud, cools living room.

It has been running for about 2 months and works fine. The remote however doesn't work. I called customer service and they had me try a reboot, (remove batts and reinstall). That worked for about a minute. I haven't had time to call and be on hold or navigate the computer voice. So that sucks.

No problem percent for a bed room with a bit of diy this could fit any window

Can't review what I can't get delivered. Look at this horror story of delivery promises. For three days it said out for delivery while they knew they were not going to deliver it. I finally had to call with no answer so I opened a chat and was told you need to just order another one. Well now the open box deals are gone and you need to wait another week to get a full priced one delivered. Meanwhile my elderly mother in law is in 88 degrees in her room. To me this is just short of a medical emergency and not some video game we can wait for. I had to run to Home depot and buy one in stock. So UPS investigates and decides to send it back to Best Buy after they damaged it. I paid for it, at least let me see the damage so I can make a decision. Now I feel screwed out of a rare $400 discount and of course Best Buy will not only get the unit back but be compensated by UPS for the damage. Updated Delivery Tue, Jul 09, 12:03 a.m. ANAHEIM, CA Departed from Facility Tue, Jul 09, 12:01 a.m. ANAHEIM, CA Updated Delivery Mon, Jul 08, 8:58 p.m. ANAHEIM, CA Location scan Mon, Jul 08, 8:56 p.m. ANAHEIM, CA Your package was damaged in transit. We will notify the sender with details. The package will be returned to the sender. Mon, Jul 08, 10:10 a.m. ANAHEIM, CA The package has been damaged and the sender will be notified. Mon, Jul 08, 10:05 a.m. ANAHEIM, CA Your package was damaged in transit. We will notify the sender with details. All merchandise is being returned. UPS will notify the sender with details of the damage. Mon, Jul 08, 10:05 a.m. ANAHEIM, CA Your package was damaged in transit. We will notify the sender with details. Fri, Jul 05, 10:00 a.m. ANAHEIM, CA Out for delivery today Fri, Jul 05, 9:36 a.m. ANAHEIM, CA Processing at UPS Facility Fri, Jul 05, 5:22 a.m. ANAHEIM, CA Arrived at Facility Fri, Jul 05, 3:00 a.m. ANAHEIM, CA Departed from Facility Wed, Jul 03, 8:11 a.m. HODGKINS, IL Location scan Tue, Jul 02, 5:33 a.m. HODGKINS, IL Origin Scan Tue, Jul 02, 4:43 a.m. HODGKINS, IL Shipper created a label, UPS has not received the package yet. Fri, Jun 28, 4:01 p.m. SALEM, NH

Pros Easy to roll around Quick setup with single hose Can work as a dehumidifier Also filters air Cons Single hose design less efficient Filter says for allergens but isn’t rated Hose adds a lot of heat back in room Short power cord limits placement Clips that hold hose in too weak Not very portable as window adapter must be cut to window Rated for 550sqft room but cannot cool it Cloud error messages when trying to register App was a bit finicky requiring logging in multiple times Wi-Fi had issues connecting to dedicated IOT Wi-Fi Window adapter requires screwing into window Design and Features The overall look is very clean and minimal. While still noticeable as a large appliance in a room, it wouldn’t be an eyesore. The main part that would be noticeable would be the large plastic hose you have to route to a window. It can be easily moved around on the wheels included on the bottom. It does have handles to lift but at around 70 pounds it isn’t an easy task. The exhaust hose installs via a twist lock on the back of the unit, but the window side attaches via two tabs. The window adapter slides to fit the size of the opening and may require some trimming to fit. Included is foam tape to help seal the opening. Setup and Performance Setup was mostly straightforward but could be improved with larger graphics in the book to show the correct orientation of the window adapter. Thankfully, Frigidaire has a YouTube video that helps explain things better. With the help of the video installation was easy. The window adapter had to have parts trimmed to the size of the opening which limits further “portable” use of the unit unless your other locations are of a similar size. The instructions also state that you should screw the adapter kit to your window, although it stayed stable without it. The power cord is short limiting placement. You also need to keep it a minimum distance from walls and other furniture which further limits placement. During setup, only one window in the room would work requiring rearrangement. Another issue with setup is that while the twist lock connecting the hose to the main body holds secure, the tabs holding it to the window adapter are not very effective. Any movement of the hose or the AC unit would cause the hose to pop out of the window adapter. Another thing to keep in mind is that while the exhaust hose has a grating to keep out animals, it doesn’t deter bugs such as flies, mosquitos, and wasps. It’s unlikely they would enter the unit while running, but if you intend to leave it off for a little while you are better off disconnecting it and removing the window adapter. Trying to get the air conditioner setup and available via the app was finicky. During initial registration things went smoothly, but then trying to log into via the app would give a cloud error saying the username was invalid. The only way around the issue was to use a different email address. After working past this issue was setting up Wi-Fi on the unit. The method used is a bit dated where you must manually join the Wi-Fi on the unit to configure. After this you can configure it to connect to the Wi-Fi of your choice. The unit refused to connect to the Wi-Fi after multiple attempts giving only a generic error. This Wi-Fi was setup as the most compatible to make connecting to appliances easy. The best guess is the problem was it couldn’t handle the space in the Wi-Fi name as it would connect without problem to a similar Wi-Fi setup that had no spaces. Once it is connected to the app you can create schedules for cooling, drying, or just running the fan. If you don’t care to connect it to the internet, the only thing you lose is scheduling. Any single hose portable AC unit comes with some expected loss in efficiency as some of the air cooled is used to send the hot air out the exhaust, which is why this 12,000btu unit is rated at 8,000btu. The strange thing is that an 8,000btu air conditioner is rated for a 250-400sqft room while this unit is rated for 450-550sqft. In usage, it seems the more conservative number of 250-400 is more accurate. While using it in a 450sqft fully insulated garage, this AC unit could only bring the overall temperature down by 2 degrees running for 6 hours. For reference, the entire garage space, including the door, is insulated with blown insulation with an R rating exceeding that of a standard home. Also, the 2 degree drop in temp was observed at the same time the outside temperatures had dropped. The room would feel slightly cooler, but only in front of the unit. For reference, opening the door to the main part of the house could yield similar cooling in less than an hour without requiring pulling outside air in. One thing that might help is insulating the exhaust hose. While you can feel the cool air coming out of the front of the unit, the back around the hose adds nearly as much heat right back into the room with the hose being noticeably hot to the touch. Further checks show the exhaust hose at about 116F. While there are certainly some limitations, this style cooler has some advantages. For example, if you can’t put a window AC unit outside for either noise pollution or just general space this 3-in-1 can be useful. It also hasn’t been any louder on the inside so far than normal window AC units. It also works with vertical windows. For some, the flexibility to use it as a dehumidifier can also come in handy. Some areas can have moderate temperatures, but the high humidity makes things feel uncomfortable even with AC. To use it as a dehumidifier you don’t use the exhaust hose, but you do need to connect a standard style garden hose for drainage. It also can serve as an air filter and ionizer, but this feature seems more limited. While it does have a filter, there are no standardized ratings listed to show if it helps with things like allergies. It would be best to assume the filter is most helpful for basic filtering of a room. Final Thoughts While it seems Frigidaire exaggerated on how large of a room it can handle it still functions nicely as a portable AC unit. If you are in the unique situation where the pros of a single hose portable air conditioner outweigh the cons, the Frigidaire 3-in-1 air conditioner could be a good match for you. Just follow the standard rating system of how large of space an 8,000btu air conditioner can handle and you should be happy and get the bonus of AC with extra functionality.

Don’t buy open-box. Item kept getting delayed. Finally arrived with scratches, structural damage, kept turning off if wire was moved AND was leaking water onto my carpets. Mind you this was an open-box excellent.. seems like they don’t adhere to testing returns before placing them back on shelves. I have this same unit in my bedroom (10kBTU) brand new.. that one is a gem. Now I have to wait for them to pick this one up to get a refund because I’m not lugging it back to the store for an exchange.

Worked great for about 3 months, then ice built up and no longer cools. did all the regular maint. on it every week. was great while it worked but for the money, I expected it to last a lot longer than 3 months.

Great price! Works great for the weekends hanging out with friends in my garage.

Don't buy an open box, even excellent. It will be delivered with damage. Nothing against the A/C unit, only complain about damage. If you would like to replace they gonna ask you to bring this big thing to the nearest store…