Customer Ratings & Reviews
- Model:
- FRWW4543AS
- |
- SKU:
- 6503418
Customer reviews
Rating 3.9 out of 5 stars with 238 reviews
(238 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the accurate temperature control, appealing appearance, and quiet operation of the 45 Bottle Two-Zone Wine Cooler. Many also appreciate the price, attractive design, and dual-zone functionality. However, there are concerns about the quality of the shelves, limitations with accommodating larger bottles, and discrepancies with the advertised capacity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice looking product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice wine cooler. My only problem I can find is the wooden racks are hard to pull out. If they were lined with aluminum “skids” it would make it easier to move
I would recommend this to a friendRated 4 out of 5 stars
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Fits bottles like description. Not sure why some reviews said it did not. I careful pulling drawers out. My only complaint is that it is noisy. Always makes a gurgling sound and I think water is running.
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good quality! My wife loves this fridge. Keeps all our wine in great condition!
I would recommend this to a friend - Pros mentioned:Design
Rated 1 out of 5 stars
Spend your money elsewhere.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the sleek design of this wine cooler promises sophistication, the functionality falls short. The spacing between the racks is too tight to accommodate larger Pinot bottles, and the wooden stops beneath the tracks make it nearly impossible to slide trays out smoothly—especially with bigger bottles. This design flaw completely undermines the convenience of removable trays. The discount promotion feels more like a push to offload an ill-conceived product rather than a true deal.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We greatly appreciate you taking the time to provide us with a review, JohnC.
It's important for us to hear if our products are meeting our consumers' expectations. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed, feel free to Live Chat with us or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
- Cons mentioned:Bottle size
Rated 1 out of 5 stars
Shelves don't fit wider wine bottles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just set up my wine fridge today and I'm baffled. None of the wine bottles fit! Worse, they almost do so it gets all stuck and jammed, and getting them out is impossible. I almost exclusively drink California red and I guess the bottles are a touch bigger than the normal, but they're certainly not outliers. The fact that a mass volume wine fridge from a recognizable brand wouldn't take these size bottles into consideration is baffling. Its so obvious it almost feels like I'm getting pranked... I am not sure what to do with it now! Wish I had read the 1 star reviews before buying.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised as duel zone, but both zones are at the same ambient temperature, regardless of settings. This is because there is no barrier between the top and bottom zone. We had a repairman out twice, and he agreed-nothing wrong with the unit, it just doesn’t keep the two zones different temps. We had the cold zone at its lowest setting and the warm zone at its highest, and after 24 hours, both zones had an ambient temp of 49 degrees.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Recommend purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good wine cooler. Excellent price. Cannot hear it running.
I would recommend this to a friend Rated 4 out of 5 stars
Wine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clean looking unit. Great job of cooling each mahe of wine.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits under counter, looks good, keeping bottles chilled- good price.
I would recommend this to a friend Rated 5 out of 5 stars
No more adding pennies to offset oxidation taste.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this wine cooler for my wife who absolutely loves the idea that now she can have the fresh taste of her wine purchases,
I would recommend this to a friend- Cons mentioned:Bottle size
Rated 2 out of 5 stars
Two zone wine cooler
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottles don't slide in and out easy unless they are very slim bottles.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Rated 2 out of 5 stars
Needs some redesign work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice looking but we could not fit most if our wine bottles. The space between shelves(racks) is so small you can only fit tiny bottles. It was totally useless yo us. Additionally the wooden racks do not look like good quality and will probably warp or mildew with time. Soo disappointed and took it back!!! They should redesign this with metal racks and test it with different sized bottles .
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction and we will be happy to use your feedback, and suggestions in hopes that we can better serve your needs in the future. Should you have any additional any concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
- Christian
Rated 5 out of 5 stars
Very Good Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator and it cools really good so far.
I would recommend this to a friendRated 2 out of 5 stars
No two zone fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a great fridge if it actually had two temperature zones. We have one zone set at 46 and one at 64, but everything in it is the same temperature. We even tried reversing the zones with the same result. Disappointed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like. Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Rated 5 out of 5 stars
Great wine refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size looks perfect where it is located Great wine storage! Love this!
I would recommend this to a friendRated 5 out of 5 stars
Buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid wine fridge. Keeps it just the right temp. Love it.
I would recommend this to a friend- Cons mentioned:Capacity
Rated 1 out of 5 stars
Stopped cooling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a peice of junk! Doesnt hold nearly the bottle quantity. It stopped cooling after a year of ownership. Not bulit to last.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, BrashB. Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Chris
Rated 1 out of 5 stars
DO NOT PURCHASE THIS PRODUCT!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has ended up being a complete nightmare. The unit stopped cooling after just over 4 months of use. I have spent 4 days trying to get this repaired through Frigidaire, but it has been horrible. They scheduled someone to come to the house to repair it, but the scheduling did not work. Twice! Now a new service company is being used and they are a week away from servicing it. At this point, I just want my money back so I can buy a product that works
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, we're sorry to hear that this has been your experience with your appliance, ClintC. We understand your concerns; however, please understand that although we place a great deal of emphasis on manufacturing quality products, there are occasions when things may not go as they should. We want you to know that we value you as a customer, and your situations matter to us. We are going to do our best to assist you, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox











