Customer Ratings & Reviews
- Model:
- FFEH3054US
- SKU:
- 6333982
Rating by feature
- Performance
Rating 3.7 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Value
Rating 3.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the oven's performance, with many praising its ability to produce excellent baking results and its ease of use. The cooktop also receives positive feedback for its functionality. However, some users note that the cooktop's heating speed could be improved and that temperature control presents a challenge. Concerns were also raised regarding heat distribution.
This summary was generated by AI based on customer reviews.
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has 5 burners! Love in my new kitchen
I would recommend this to a friendEverything was great...No problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great . The Tech was punctual and very professional. Job well done.
I would recommend this to a friendWas excited at first, now skeptical.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this 2 months the warming light will not go off.
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Thutch, we appreciate your feedback and would like to apologize for your recent experience with the electric range. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
Brand response from FrigidaireSupport
Posted .We’re so sorry you’re having this experience with your brand-new range, and we’d love to learn more about this issue from you so we can work to make things right. When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST), and we hope to hear from you soon! ~ Christy
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving my choice. The rapid boil is Awesome!
I would recommend this to a friendLeechristmasxmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven delivered with bottom broken drawer, entire range was replaced
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Leechristmasxmas! Thank you for your review. We are sorry to hear that your range arrived damaged. This is certainly not the experience we would want for you. We are pleased to hear that your appliance was replaced. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Does not heat up or work after awhile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered twice and has issues both times within 1 month
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there! Thank you for sharing your experience with your ranges. We'd really like an opportunity to research more about your experience and review the options available. So that we can assist you properly, please contact us directly at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Bad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven had to be replaced, since it was releasing chemical odor every time oven was used. 2nd one is doing pretty much the same thing
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Mjamiat.
We completely understand your concerns about your appliance. We are sorry you are having this experience as we don't like to see that our customers are not happy. We would love to speak with you one on one to see how we can best help. Please call us at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST. ~R'Shaye
Burner stopped working after 1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front left burner stopped working about 1 month after purchase
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Hayden! We're sorry to hear that the burner on your newly purchased range is not operating properly. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Carefully consider- functional with issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased this range after owning a similar Frigidaire Gallery range for over 15yrs. It’s definitely a step down due to a couple of items. 1) after a SINGLE use of the stove, the glass top developed smudges and circles under the glass. We used a leading brand of glass top cleaner both before and after the first use. It looks like we’ve owned it for 10yrs already. 2) the oven is noisy during pre-heating, and also after it’s turned off, while it’s cooling down. Functionally it operates fine, and we can deal with the noisy fan, but the glass top is disappointing.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for taking the time to share your feedback with us. Please review page 32 in your Use and Care Guide for cleaning and care tips. Regarding the fan being noisy, it is normal for the fan to make a humming noise throughout cooking cycle and after oven is shut off. If further assistance is needed, please join us on a live chat via our branded page. -Bianca
