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Customer Ratings & Reviews

Frigidaire - 550 Sq. Ft. Window Air Conditioner - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 347 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
noise level
  • Rating: 3 out of 5 stars

    Effective but very noisy

    Posted
    Gray
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased this unit for our living room. It works very well, however, it's extremely loud. It's very hard to hear the television without raising the volume very loud. I would not recommend for a space like the living room due to the sound.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Gray, we are glad to hear how well your air conditioner is performing for you. Your feedback will help us understand our strengths and identify areas for improvement. ~Jennifer Frigidaire

  • Rating: 4 out of 5 stars

    Works great but loud

    Posted
    Denny
    • Verified PurchaserVerified Purchase

    Easy to install. Cools great but it is loud, even on low.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well but a little noisy

    Posted
    cillyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The air conditioner works very well and definitely keeps my one bedroom apartment cool. I have the air conditioner placed in my bedroom window on the opposite end of the apartment and have a fan that helps circulate the air into the living room which is on the other end. My only complaint about the air conditioner is that it is a little noisy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Attractive unit but a bit loud

    Posted
    Cyrus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Unit works sufficiently in a large sunny living room, not ice cold though if you are used to central air. Attractive looking unit. Noisy enough to turn up tv to drown it out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A little loud but does its job exceptionally well!

    Posted
    JGouse0498

    Many reviews do point out that the unit's loud, and yes that's true. It is quite loud. BUT... For how quickly it cools down our entire downstairs (it's a small, non-open floor plan house, but the living room is a good size), the noise is bearable. Especially since you probably won't need to keep it running consistently. We had a terrible hot and humid summer up here in NE Pennsylvania, and our house holds in heat like it's a priceless diamond. Even then, we only have to keep the AC running for about 15-20 minutes before it actually gets too COLD!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Soo loud

    Posted
    Disappointed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There had got to be something wrong with this unit it quiet for about a week and then starting sounding like an airplane taking off and got worse from there

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hello, Disappointed! We appreciate your feedback! We apologize about your experience with your Frigidaire - 550 Sq. Ft. Window Air Conditioner. During operation, this model will produce different noises and sounds depending on what component is being used. For example, today’s high-efficiency compressors may have a high pitched chatter during the cooling cycle. More information on normal sounds your model will produce can be found on page 4 in your owner's manual. Should you need any further assistance, please contact us directly at 1-800-311-4667, M-F 8 am to 5 pm EST. ~Briana Frigidaire

  • Rating: 1 out of 5 stars

    Air conditioner

    Posted
    Stan
    • Verified PurchaserVerified Purchase

    The AC is very loud and does not cool the room efficiently

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi Stan. We deeply regret to learn that you are not completely satisfied with the performance of your air conditioner. It is recommended to adjust the fan speed while in the room to reduce the noise from the air conditioner. Make sure that the filter is clean and that there are no drapes or furniture blocking the air flow from the air conditioner. If needed, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Kindly, Anna Frigidaire

  • Rating: 5 out of 5 stars

    Cools the room quickly

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm really happy with this AC. I've it in a good sized living room and it cools the space within 5 minutes. The 1 critique that I read about the unit was how loud it was. I've to agree that it's pretty loud but I've never had an AC unit that wasn't loud.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good replacement

    Posted
    JAM5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We bought this AC to replace an older window unit. We decided to move it to the dining room instead of the living room where it wouldn't have to compete with the noise of the tv. It does a good job of cooling our first floor (kitchen, living room and dining room), and I usually keep it on Auto/Econ 70 degrees (I like a comfortable temperature, not too cold). It is a little noisy though, but since it's in a room that isn't often used, we've tuned it out.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not 12,100

    Posted
    rose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Its not 12,100 btu its 12,000 when I question it in store his answer was its the samething, cools quick however it is a bit loud

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for sharing your A/C experience, rose. Your A/C is designed to produce certain sounds. I recommend checking your Owner's Manual (page 4) your A/C's normal operating sounds. Kindly, Courtney Frigidaire

  • Rating: 3 out of 5 stars

    Cools well

    Posted
    Liza
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fan knocks a bit loud when system gets turned off. Thought the system would have been quieter.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi Liza. We regret to hear that you are not completely satisfied with the performance of your air conditioner. We can recommend adjusting the fan speed while in the room to reduce the noise from the air conditioner. If needed, please contact our customer service team to discuss further by calling We deeply regret to learn that you are not completely satisfied with the performance of your air conditioner. We can recommend adjusting the fan speed while in the room to reduce the noise from the air conditioner. If needed, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST). Best Wishes – Anna Frigidaire

  • Rating: 5 out of 5 stars

    Fast and efficient

    Posted
    Roseberry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Cools 15x24 room quickly. The fan is loud even on lowest setting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great sound quality

    Posted
    moeB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This air conditioner installed in my front window cools not only the living room where it's mounted but also the dining room area as well as the kitchen. It's relatively quiet except late at night when the entire house is silent is slightly more noisy and I have to raise the volume on my TV set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good for the money

    Posted
    Bobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A/c unit works great and is helping keep my living room cool. It's a little noisy but not too bad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Working just fine...

    Posted
    KingDavid

    We bought this unit after reviewing various brands and prices. We installed it this past Sunday and thus far its doing what it should. I don't think its to loud - its a window unit so we have to deal with some noises but it cools our living/dining/kitchen area quite well...this unit was not on the floor so if you go searching for one - check inventory online and have them check the back warehouse cause they didn't think it was in stock until I showed them it was from my smart phone... God bless - long hot summer ahead : @@@@@@@@

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Badly damaged when I got it.

    Posted
    brendainme
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The fines are bent, the back of the air conditioner is bent. Does not look like a brand new $ 349 air conditioner. I kept it as it seems to be working though it is a bit loud. It is so heavy I don't know how I would get it back to the store.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Yikes, brendainme! Sorry to hear that your appliance arrived damaged. While the fins are not a replaceable part, if any of the front pieces (grille, filter, etc.) were damaged, please contact us directly and we can send a replacement part. We can be reached at 1-888-203-1389 M-F from 8a-8p EST. ~ Brandi Frigidaire

  • Rating: 4 out of 5 stars

    Good AC, annoying beep

    Posted
    Kathleen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This AC works very well, but beeps with every adjustment. Not sure why an obnoxious beep for each degree is needed. I would have liked to know this before purchasing. The sound cannot be turned off according to Fridigaire customer service. Aside from that, the AC works well and cools effectively.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for a large bedroom or small living room

    Posted
    Alexc9000
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Blows cold air. The remote has very small print. Does the job. Not quiet but not super loud. I would say average noise level.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keeps the room cool without even trying!

    Posted
    Lorenzo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have central air on our first floor. Our second floor is now a converted master bedroom which one central air vent. Needless to say in this heat nothing is cooling the room. So we picked up this guy at our local Best Buy. It may be a little loud but at the end of the day it's no big deal for us. It cools the room fast, strongly, and the remote is a great bonus.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lot of Bang for Your Buck!

    Posted
    JGouse0498
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After sweltering last year during our first summer in our newly-purchased home, my wife and I knew we needed a strong air conditioner for the downstairs (living room, kitchen, and bathroom). Since the insulation is rather lacking (didn't realize that when we bought the place), it's freezing cold in the winter and a sauna in summer. 12,000 BTU was probably a bit of overkill, but even so...this unit's INCREDIBLE! Within a few minutes, we can feel the cold air in the far corner of the kitchen. In fact, if I had any negative comment to make, it's that it works TOO well and can be excessively cold at times. As for the noise level, yeah it's on the louder side, but it doesn't really bother us too much.

    I would recommend this to a friend