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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 129 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Dual Icemaker Kit for its efficient ice-making capabilities and simple installation process. Many customers appreciate that the ice maker works effectively, while others commend its user-friendly installation. However, some customers have expressed concerns regarding the slow ice production and the noise it generates during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 129 reviews
  • Rated 5 out of 5 stars

    Good Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the refrigeration that we purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SLOW AND SMALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker does make ice cubes albeit small. It can take a while to create the first portion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and doesn't take up to much space in the freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally got an ice maker that worked on our third try.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the fridge. Doesn't take up too much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did I go so long without one!!.... great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ice maker. It makes ice. What more can I say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ilove it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ilove my best buy only store go to for good sale buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is ok ,average ,not making ice fast

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Your ice maker should produce up to 2 lbs. of ice per day, and stores up to 8lbs. of ice, jimmy. Please make sure your water valve is open all the way. Sometimes lowering the freezer temperature a degree or two increases ice production. Hope this helped! *Ruth Frigidaire

  • Rated 3 out of 5 stars

    ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased but returned, we don't have access to water

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker works, but pretty slowly if you ask me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the issue is the installation, but I haven't gotten any ice. It takes up about 1/5 of the available freezer space in the model I got.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Yikes! connection, your icemaker kit should produce up to 2 lbs. of ice per day, and the bin can store up to 8 lbs. of ice. Please ensure your house water supply valve is in the on position, the ice bin is all the way back as far as possible, the ice maker wiring harness is plugged into the connector at the rear of the ice maker, and that the wire signal arm is in the down position. If you have an inline water filter, add an additional 24 hours before full ice production is reached (3 days total). I hope this helped! *Ruth Frigidaire

  • Rated 1 out of 5 stars

    Ice maker did not fit refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three different ice makers were ordered by Best Buy , techs came out to attempt to install the ice makers 3 times ,, the techs were polite and professional but the ice maker did not fit the refrigerator .

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're disappointed to hear that you've had a less than stellar recent experience with us, Gary. We want to make sure you have nothing but a positive experience with us going forward and we appreciate your feedback. If there is anything we can do to improve your experience with us, please let us know! You can reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria Frigidaire

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Ice Maker..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator and Ice Maker s Terrible,, super loud , extremely noisy do not buy,,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Ice maker for Frigidaire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and nosey, not sure why it is so loud, I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told by installer this doesn’t fit the refrigerator purchased from Best Buy and that Best Buy doesn’t carry an ice maker that fits my recently purchased fridge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geeks come to install....and never comeback to fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this with the new refrigerator.Geeks delivers refrigerator and install this ice maker at my home. But at that time ,Geeks said this ice maker is broken.They said Best Buy will call me to send Geeks who will come to my home later for exchange an different ice maker...NOW, over 2 months ,BB never call me ....WHERE are you now Best Buy?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud during filling and dumping. Ice tastes horrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scott

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit all refrigerators check and make sure before the salesman suckers tou in to buy it

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Scott.
      Thank you for sharing your feedback. We would love to assist you in finding the proper ice maker if this one didn't work for you. Please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye Frigidaire

  • Rated 1 out of 5 stars

    Incorrect item paired

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit my fridge that I got from Best Buy. :(

    No, I would not recommend this to a friend
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