Customer Ratings & Reviews
- Model:
- GMOS1962AF
- SKU:
- 6517322
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Gallery 1.9 Cu. Ft. Over-The-Range Microwave with PureAir Filter, particularly its quiet operation and ease of use. Many appreciate its sleek, modern appearance and find the installation process surprisingly simple. Users also praise the performance, useful features, bright light, and updated display, as well as the capacity to fit larger dishes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Simple, Solid Best for the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Micro ! For the money and size. Not the most powerfull, but seems to cook stuff equal to 1100 watt units I have had. Have had zero Issues with it, and after replacing 2-3 old ones now that had quirks early in there existence. This one seems to be the resolution so far ! HAPPY
I would recommend this to a friend Is there Quality Control?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this unit based on all of the positive reviews. Sadly my experience didn't measure up. I had some issues getting the top template to line up properly to start with, an issue I didn't have with the unit this one replaced. When I finally got the thing hung up I opened the door to peel of the protective plastic and the door fell off the top hinge into my hands. The bottom hinge stayed connected, but luckily I had a butter knife nearby to use as a lever and allow the hinge pin to slide back into the hinge. I then had to attempt to bend the hinge to stay engaged. This all happened the night before Thanksgiving so I couldn't call for support, and needed the thing working for the next day. Since then the hinge is a little stiff, but functional. The controls on this thing are inconvenient at best. My previous unit allowed you to type a number for multi-select options like power, or sensor cook setting, this unit forces you to press the button multiple times to select an option. The features on this thing are pretty basic for the cost. Especially when similar devices were $100-$150 less. The ~10 year old previous unit that this one replaced had a ton of features and cooking modes, most of which I never used, so I convinced myself the simpler feature set might be better. Unfortunately, without adjusting for inflation I paid about the same amount for the old unit and this unit, so ultimately it really feels like an expensive step down for this unit. In the end I paid more for this unit than comparable competitors because it had more positive reviews for the score than those competitors. If it weren't so difficult to drop it down and return it, It'd have been returned already. Finally, the features for the price are pretty minimalistic. The quality is lacking. And the interface is inconvenient. But it does cook food (just don't try to soften butter unless you want it to melt and super heat it)
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Serpent77, thank you for taking the time to share such detailed feedback about your recent experience with your Frigidaire unit. I completely understand how frustrating it must have been to deal with installation issues, especially with the door hinge falling off, and I can only imagine the added stress of having this happen right before Thanksgiving. I’m glad to hear that you were able to get the hinge back in place and that the unit is at least functional, but I understand it’s far from the smooth experience you expected.
I also hear your concerns regarding the control interface and the feature set. It’s clear that this unit hasn’t met your expectations compared to your previous model, and I understand how disappointing that feels, especially given the cost and your hopes based on positive reviews. Your feedback about usability and feature functionality is important and will be shared with our product team to help improve future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to assist further or discuss potential solutions.
Thank you again for your detailed review and for allowing us to address your concerns. I hope the rest of your experience with your unit improves, and that your holidays are off to a better start. - Maico
Great microwave with vents
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. We had more or less same model before and it died after 8 years. But Frigidaire made some nice improvements. The LED lighting in the oven and under the vent are really appreciated. Also controls seem a bit more modern. Very happy.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent microwave, durable, reliable, and easy to clean
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Fridgidaire Gallery OTR Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Warms food fast and easy to install l
I would recommend this to a friend A Great Choice for a Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched many microwaves and selected this one. It is not cluttered with settings I’ll never use - like “Kids Meals”. The bright inside with white walls is great. Like it has LED lighting. Still need to learn more about “Sensor Cook”. Would definitely recommend.
I would recommend this to a friend- Pros mentioned:Ease of use
delighted so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has excellent choices for reheating, rapid heating express settings, and superior lighting inside and over my range. The fan is quieter than my previous GE product. It looks nice and so far is easy to use and clean. It’s only 2 weeks since installation.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A well bulit microwave. Very quiet and easy to work
I would recommend this to a friend - Pros mentioned:Size
Great small microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with a smaller footprint. Cooks up a normal kitchen sized dish with no problems. Super easy to use and doesn’t look too shabby. I’ve been using it for a few months and have had zero issues or complaints
I would recommend this to a friend Nice and Sleek
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good purchase. Fit perfectly above our stove. Has 2 light brightness levels under microwave. Has an additional 10 second button to add more time to heating up food. Very glad we purchased this.
I would recommend this to a friendExcellent workmanship
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve upgraded my existing frigidaire appliance for the gallery collection. Such an excellent, versatile and well designed piece!
I would recommend this to a friendWorks as expected.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has worked really well for us so far. No issues to this point and looks great in our kitchen.
I would recommend this to a friend- Pros mentioned:Noise level
Gallery style
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Matches the Gallery stove/oven. Easy to use and super quiet.
I would recommend this to a friend Fan of my Gallery microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a perfect replacement of my previous one with updated features that makes it worth the money! I love the Gallery brand and I am truly pleased with my purchase.
I would recommend this to a friendEasy install for current Frigidaire owners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy installation for current Frigidaire Gallery owners. I was able to replace my older Frigidaire microwave with this new one in less than 20 minutes. No need to drill new holes.
I would recommend this to a friendGreat for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered on time and the installers were 5 stars!. Best.Buy is the place to go for excellent customer service and variety of merchandise
I would recommend this to a friend- Pros mentioned:Ease of use
Frigidaire Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this microwave has been excellent. Works as advertised and was easy to install.
I would recommend this to a friend - Pros mentioned:Size
Frigidaire Gallery micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger and stronger than last one (8yrs) i previously had
I would recommend this to a friend - Pros mentioned:Appearance
Sleek and modern
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this microwave. I haven’t yet figured out how to get it to warm my food how I like it. It always seems too hot or too cold. It also doesn’t seem to allow for a two stage warm up using different power levels like my old Frigidaire microwave did.
I would recommend this to a friend Good Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is so far so good. Positive review response.
I would recommend this to a friend
