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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $539.99

Customer reviews

Rating 4.4 out of 5 stars with 123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Gallery 1.9 Cu. Ft. Over-The-Range Microwave with Sensor Cooking's appearance, with users expressing their love for its look and color. The product's features are also well-received, as customers appreciate the variety of options available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 123 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and modern, easy to open and close, love the key pad is lowere, eye level. It is heavy recommend using all bolts if can if storing upper level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, works very well, and has a great feature to be a vent fir the oven.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Frigidaire microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome, it has everything I need. My wife thinks it’s beautiful. Most of all it’s the right fit for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not only beautiful but easy to use, only small gripe is that the viewing window is much smaller than you think

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disastrous Customer Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience was an Absolute Disaster! I set up installation for a Tuesday. The installer kept me up to date on the installation schedule. That morning, he picked up the microwave and at the store, they had dropped it. I then rescheduled for the next day. No one either called or showed up. I even could see that the installer was about 6 house away from my house at one point. I called Best Buy a lot and no one could help either give me status or line of sight to installation. The Agentic AI used for the Best Buy and Geek Squad Phone numbers was not only useless, but frustrating. Wednesday Night I even got an update that the installer would arrive after 8pm (not great but workable). It never arrived. On Thursday, I again battled with the Phone AI and at the end of the day I went to Best Buy in Manchester, NH. They couldn’t help and gave me the way to get around the AI to a person. When I finally got someone, they informed me that they would investigate and I’d hear back in 48 BUSINESS HOURs. Since it was Thursday after 5pm, that translated to by the end of business 6 business days later (the following Friday). So, I went to Customer Service and cancelled the order. Then, I went to the nearby Home Depot where I bought the same Microwave which has now been installed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re very sorry to hear about your experience with the installation of your microwave. We understand how frustrating and inconvenient this situation must have been, especially with multiple delays and difficulties reaching support. Your feedback is important, and we sincerely apologize for the challenges you faced.

      We would like the opportunity to review your situation in detail and provide further assistance. Please reach out to us directly so we can better understand your concerns and see how we can help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria Frigidaire

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautifully sleek microwave. Replaced our old 1.9 cu ft over-the-range GE Model. Have had this for a little over one month. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review Frigidare Gallery 1.9Cu FT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fot well in our built in kitchen cabinet where an older model was in place. We did need help with installation to ensure there were no electrical issues, particularly since it was a built in microwave before what was in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, no handle to break or come loose! And the men that installed it from Best Buy were great! Fast and clean and very polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for the money. Mounted easy works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install if you have the same brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I had a 12 years old Frigidaire microwave that I decided to replace due to faulty switch. The new one had exactly the same template than the old one making the installation very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Gallery Micowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Look good .Very large oven I have not used all features yet, I like 30 sec for quick heating I would recommend this Microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect microwave doesn't ex...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had a good microwave... then we got this one. It's vastly superior in every way. Efficient, even cooking. Customizable volume. Powerful. Smart. And, of course, very handsome in our kitchen,

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for all your help. Everything is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. It fit perfectly. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Zero clearance microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few models that have zero clearance door. It serves the purpose like a microwave does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far a great microwave for me and my family. The appearance has a very "high end" look and the performance to match. I would highly recommend this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave looks very nice. Work very well we like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like any microwave. The door/panel does make a crackle sound when it shuts sometimes though.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love my new microwave and everything about it. Works perfectly. Delivered as promised. Cannot wait to purchase a matching stove.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Frigidiare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good microwave. I would say that it is one of the best I have every owned.

    I would recommend this to a friend
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