Customer Ratings & Reviews
- Model:
- GMBS3068AD
- SKU:
- 10858133
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Settings are easy to use. Turntable cooks food evenly.
I would recommend this to a friendFridge microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the microwave works excellent it even has an automatic sensor for baking a potato, and they always come out excellent!
I would recommend this to a friendDissatisfied customer!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the worst installation on the microwave because as usual Best Buy goofed up with the order. The trim kit which was promised at the time of purchase did not come. Now I'm staring at a microwave which has ugly space around it because of the lack of a trim kit. they contract out the install to some third party who has no clue and wash their hands off of everything. The third parties represent Best Buy's reputation. So what gives??? The chat agents are equally pathetic. When a sale needs to happen, promises are given, left and right. I am such a long standing customer but that's of no value any longer. Its a freaking rat race to get service anymore
No, I would not recommend this to a friendWHERE IS THE TRIM KIT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave but cannot seem to find the matching built in trim kit anywhere! The model # MWTK27FGUD shows as discontinued and unavailable everywhere. Is there a cross reference model that fits this?! HELP!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, HeidiB. We're glad to hear that you love your microwave, and we are here to help you find the right trim kit. This model can be fitted to trim kit model number GMTK2768AD. If you need more assistance, please connect with us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working in leass than 48 hours, we have to return it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi FrankB! We’re very sorry to hear about your experience—having a microwave stop working in less than 48 hours is incredibly frustrating and disappointing.
You should be able to rely on your appliance from the moment it’s installed, and needing to return it so soon is not the experience we want for our customers. We sincerely apologize for the inconvenience this has caused.
Your feedback is important and will be shared with our team as we continue working to improve product quality and reliability. If there’s anything we can do to assist you with the return process or help you find a suitable replacement, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
- Pros mentioned:Capacity
Perfect new microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Spacious and easy to use. I do wish the clock numbers were further apart, but I know I will get used to the pattern. It's lovely having a roomy microwave--just in time for the holidays.
I would recommend this to a friend - Pros mentioned:Overall performance
Really bad customer experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can read the notes and figure this out yourselves
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, SajivJ! Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Looks nice. Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great.. Ordered trim, but it wasn’t needed.
I would recommend this to a friendDelay of Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was here so I could review. I keep getting a phone call that delivery has been postponed…AGAIN!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the microwave, but fitting it in the opening was a beast. It was just a hair larger than our previous microwave. We employed a professional to install it. The frame for the microwave did not have any vents and was really expensive.
I would recommend this to a friendGreat Frigidaire microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is the right size and has all the features I wanted. I’m very happy with the speed and power with which it operates.
I would recommend this to a friendKitchen refresh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The lock feature is going to take some getting used to, but hopefully there is a way to turn that off.
I would recommend this to a friendOne safety feature that creates extra work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Works well. One annoying safety feature we don’t need in our house of two adults is a double button is required before opening the microwave. It’s meant to keep little kids from getting to hot food.
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave especially the +10 and +30 second functionality. Feels very sturdy and well built.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been a great product but didn’t get a chance to use it
I would recommend this to a friendVibrates when used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this and installed it. The microwave vibrates loudly every time you use it. Going to return it!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I’m really sorry to hear that your new microwave is vibrating loudly! That’s definitely not the experience you should have, and I completely understand your frustration. A loud vibration can sometimes be caused by an issue with installation, like uneven surfaces or a loose part, but it’s also possible there’s a manufacturing defect.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick