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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 104 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance and its spacious capacity. Many appreciate the excellent lighting and quiet operation. However, some customers have reported issues with functionality, door seals, and control panel problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 104 reviews
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model for a vacant apartment. It was plugged in for about a month but was not in use since the apartment was not ready. The protective wrap was still on the refrigerator. The temperature controller and lights were not functioning. A technician came out promptly and determined that a couple of circuit boards were out on this brand new unit. It took 2 weeks for the parts to be delivered and I was offered to purchase an extended warranty which I decided would be a good idea with this happening. The appointment was made 2 weeks in advance to allow for the parts to be delivered and I was confirmed the day before for an 8am-12pm window. I was cancelled 9 mins before my window started the day of the appointment with no explanation. I was given another day but this time with a 9 hour (8-5) window. Horrible customer service on a brand new unit.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, John! This is not what we want to hear. We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.

      Rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come. I'm sorry to learn that your service appointment was cancelled at the last minute and you were given an 8-hour service window.

      If there is anything we can do to improve your experience or have any other specific assistance with your refrogeratir, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan Frigidaire

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my Frigidaire!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Frigidaire!!!! It’s size is perfect and had a few kinks in the beginning but, BestBuy stepped in and took care of everything!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another great Install by BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and early Install by BestBuy. Fridge is for a rental apartment, tenants love it. Installers came earlier than predicted, hauled away old fridge, in and out quickly. Consistently impressed by their Techs. Unit was on sale too,

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. It has plenty of space for a smaller fridge, the interior is well designed, and looks great (with the black stainless steel surface).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Off Grid Frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing frig. It looks way smaller than it actually is. Very low energy consumption made this the choice for my off grid home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good with limitations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent refrigerator however there is no space dedicated to a butter dish and the deli draw is too wide making it difficult to open and close

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rental property fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good product! Refrigerator went out in rental property availability was great Best Buy shipped quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge, great installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! It is sleek, it is quiet, and it keeps things at a great temperature. The guys who delivered it also were absolutely wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Fridge for its size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was excellent. It fit into the space that we needed. The inside is spacious for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Look no further...this is the one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious interior. Love the depth, width, and adjustable shelves. Very quiet refrigerator. And it's beautiful outside and inside. So happy that we chose this. Another plus, its "Made in USA"!

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge itself and design. However, hours later on day of installation, it began randomly beeping and turning off. It somehow fixed itself after unplugging multiple times and pulling away from the wall. A week later, same thing happened again. As a new fridge, this shouldn’t be an issue at all and its very disappointing

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Carly! We're happy to hear that you like the exterior design of your top freezer refrigerator, but we're sorry to learn that its performance didn't meet your expectations.
      It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Sam Frigidaire

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Perfect Refrigerator with no handles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with nice interior. Looks amazing in the space and does get fingerprints which is a win!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    get this frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far working as it should basic freezer with light in great feature. frig keeps things cold . love it , also buy geek squad protection plan . delivery guys just great well just happy with frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge for the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for the price. Doesnt get a lot of fingerprints. Nicely lit inside

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we choose this size as per our home setup and working excellent. Service ws awesome and short time installed and finished everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is organized very good. Seems to get more in that the old frid. Love all the door space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well although it has made some odd noises since day one, we've had no issues. We added an icemaker ourselves, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BasicFridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent basic fridge. Hard it for almost 2 years now. Works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    extra items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need help installing the refresh item. I cannot seem to find out where this item goes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, got a good deal on open box. Had a small issue with the light but overall good fridge

    I would recommend this to a friend
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