Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $2,654.99

Customer reviews

Rating 4.1 out of 5 stars with 161 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

  • Value

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 161 reviews
  • Pros mentioned:
    Counter depth
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Perfect for our family!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for our family. Holds everything we need and it is easy to see everything in it! The ice maker is small but holds a lot because the cubes are smaller. I like that the indicator light for the filter is on the door display. The counter depth is perfect for our recently remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Size Matters

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the perfect size to fit counter depth in my kitchen. It has all the storage and shelves needed. Little things that matter water on the door, compact (not oversized) ice cubes And crushed ice available. Two drawer freezer makes it easier to separate items and easily find what you are looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    nice and cold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge. keeps the stuff nice and cold. plenty of room. would like more ice but understand why. the fridge is on the small side because I bought it that way. easy to keep clean as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    good sale price for the frig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family absolutely loves this frig. Holds as much as our old full size frig, can't tell it is a counter depth unless you walk by. The only thing that could be better is the ice maker, we use a lot of ice and seems to have a hard time keeping up.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t too keen on Frigidaire at first but since all our other appliances were we wanted them to match. Good fridge. Enough space for two people. Ice machine is loud every once and awhile. Feel like we are always replacing the air and water filter

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Loud

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good fridge it’s just super loud while it’s running. Love the ice cups that come From it though. That just about the only issue i have with it. Needed something in a hurry. Overall I’m happy just wish it wasn’t so loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy - some weak point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy and good refrigerator except for ice maker discharge. One has to be quite careful when discharging ice into a glass. The ice maker has a discharge tube. If you do not position the glass so it is around the tube, ice spills out and on the floor. The other refrigerator we had did not have this problem. Not a very good design Should be a better design for the price of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Nice features, size fits well in kitchen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking extensively for a good unit with all the modern features as well as a counter-depth size, this refrigerator met all of the requirements. Delivery and installation went smoothly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    French door, Spacious

    Rated 5 out of 5 stars

    Spacious fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the French door concept for this fridge. It is very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 4 out of 5 stars

    Worththewait

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new refrigerator. The delivery folks were fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Ice maker

    Rated 3 out of 5 stars

    My ice maker worked for 3 whole weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is working fine. The ice maker worked for 3 whole weeks before I had to call repairman and he replaced it. They don’t make them like they use to!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey there!, MommaMertz5!

      We apologize for any matters you've encountered with your ice maker. Please know that we make every effort to manufacture quality products, and your experience does not go unnoticed. However, we are glad to hear that the technician was able to resolve your concerns.

      Should you ever have any questions or need assistance, feel free to contact us at ca 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.

      Kindly,
      Ciara Frigidaire

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received our refrigerator this past weekend and truly could not be happier with our purchase! The space is incredible, especially for a counter depth fridge. On of our favorite features is the interior lighting, which brightens gradually and then highlights everything inside amazingly well! No more rummaging around for things, it’s all in its place and very visible!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Just what we’ve been looking for!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been searching for a counter depth refrigerator with French doors double ice maker, LED lighting and outside dispenser. Finally, we found what we been looking for over 2 years. Delivery and installation was a breeze, we are extremely pleased with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest mistake

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this fridge was probable one of my biggest mistakes. It has been problem after problem from day one. First the icemaker stopped working soon after purchase and that took literally months and at least 4 different techs to fix. Then suddenly a weird sound began coming from the fridge along with a burning smell. I highly recommend you stay away from this fridge and quite possibly this manufacturer. You have been warned.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. If you still need assistance, you can always reply to this email and we will be more than happy to be of assistance. -Angel Frigidaire

  • Pros mentioned:
    Counter depth, French door

    Rated 5 out of 5 stars

    ideal for a counter depth fridge,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having only counter depth space the refrigerator is good. the french door is new for us we are enjoying it, good overall

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased just over 2 years ago and already need major repairs.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for reaching out to us, RonJ. We are sorry that this has been your experience with the appliance thus far and that the air conditioner does not live up to your expectations. Although we do our best, no manufacturer can guarantee that repairs will never be required or that a failure may occur in the lifetime of the appliance with any of their products. Life span is determined by many factors, such as use, care, providing proper maintenance, and cleaning, as outlined in the use and care manual. Other factors could be where the product is installed and whether it was installed properly. Which is why Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi Frigidaire

  • Rated 5 out of 5 stars

    Happy with our purchases

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did everything possible to accommodate us. We had to reject 2 deliveries that were dented however the third refrigerator they brought was acceptable. No problems with it to date, however we had to turn up recommended internal temperatures as it was freezing milk etc on upper shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Quality unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a counter depth unit to replace our older unit. Looked around and found this unit and it met all of our expectations. It is easier to find things now and more accessible. I like the LED lighting and smaller cubes work better. I would recommend this unit to others.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 2 out of 5 stars

    Loud /noisy Frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is very noisy and the water dispenses lukewarm water. The ice cubes are small and I can’t even fit my water mug to fill with water I’m constantly dripping water on the floor because it doesn’t fit. For the price it’s a huge disappointment. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, Dobe! Thank you for taking the time to share your refrigerator experience with us. The water will dispense lukewarm due to the fact that the water lines have to run through heated areas of the refrigerator and will eventually pass through close to the ice maker to raise the temperature of the water slightly.
      We recommend reviewing your Use and Care manual to make sure that the sounds you're hearing are normal sounds.
      As for the small ice cubes and your mug not fitting, we will be sure to use your feedback for future production models and customer satisfaction. ~Courtney Frigidaire

  • Pros mentioned:
    Energy efficient, Spacious

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, energy efficient, modern looking, spacious

    I would recommend this to a friend