Customers highly value the Gallery 22.3 Cu. Ft. Side-by-Side Refrigerator for its overall performance, modern design, and ideal size. The refrigerator's lighting, ice maker, and capacity with extra drawers and shelves are also well-received. However, some customers have noted concerns about the shelf quality, mentioning a reduction in the number of shelves.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
Rated 4 out of 5 stars
Bad display
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great so far, a bit noisy but well made. The only criticism is that the display shows what it’s set at not true temp inside the unit.
I would recommend this to a friend
Pros mentioned:
Ice maker performance, Lighting
Rated 5 out of 5 stars
This may be the best appliance purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good and I am loving its simplicity, nothing complicated and the lighting and ice maker so far are amazing.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best buy!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new fridge everything is working great!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Frigidaire Refrigerator
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Frigidaire Refrigerator is awesome.
It keeps fresh all my food.
It makes me very happy.
I would recommend this to a friend
Rated 2 out of 5 stars
Frigidaire leak
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Water found leaking from left rear of unit approx. 2 weeks after in home. Called Best Buy who sent the delivery person out on 4/18/23. The individual determined that the water supply line was not the issue. Called Best Buy again and this time they sent the Geek Squad repairman on 4/19/23. They determined that supply line could be at fault and reconnected it with Teflon tape added to connection and checked all other hose connections. Unit found leaking again in same location left rear side. Geek squad came out on 5/3/23 and replaced pump assembly. Unit found again leaking again in same rear location. Determined leak is from the drain line from freezer section. Called Geek Squad Justin and will set up new appointment to address drain line.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. At your convenience, please contact us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you!-Angel
Rated 5 out of 5 stars
excellent replacement
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
chose this over my prior GE that expired after 18 years.
and a Whirlpool side by side with less features and exposed feet.
I would recommend this to a friend
Rated 4 out of 5 stars
condo fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got a great deal on it and the delivery and set up on it were
great too.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do enjoy my fridge, however the ice machine is having issues. It makes the ice just fine, but it doesn’t come out like it’s supposed to. Now I have to try and get some assist so that it can work properly.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Ezcam357
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The actual product works very well, no problems what so ever. Freezer is extremely efficient, and roomy. Ice dispenser does a great job. Also purchased extended warranty, you never know, and the Geek Squad will respond and resolve any difficulties
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Fridge
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice fridge. The workers were very professional with the delivery and set up.
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a very competitive price and had all the features I wanted.
I would recommend this to a friend
Rated 2 out of 5 stars
Ice Maker Stops Working
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge was the perfect fit for our space, and there were not a lot of options for this space --- but the ice maker failed, and then we got it fixed,and the. it failed again and fortunately we were still in the return period, and Best Buy was kind enough to replace it with the same model, then the ice make stopped working again --- within 1 week of receiving it. Now we're returning/exchanging it for a different model.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for reaching out. We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
Rated 1 out of 5 stars
Water line broke first time Turing on
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hooked up my water and it sprayed all over. Apparently the water line snapped off. I have a warrant through both Best Buy and Frigidaire. They just sent me back and forth to each other with no resolution. I was talked into buying the extended warranty $100 and can’t even use it…..
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi Matthew! We’re very sorry to hear about the trouble you’ve experienced with your water line and the difficulties in getting the issue resolved. We understand how frustrating it must be to feel caught between warranty providers without a clear solution.
We want to help you get this sorted as quickly as possible. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Frigidaire Gallery refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent value for the money. Very nice design and functions very well
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
new fridge a plus
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is beautiful, works well - no food in it yet, but water and ice are great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a 27-year-old fridge. This one really updates my kitchen. I love the ice and water in the door. I didn't have space for 36" wide, but this one is 33" wide and is a perfect fit.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Beautiful!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful and very spacious refrigerator! I love it!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator! Nice quality and features. Like the no smudge
I would recommend this to a friend
Rated 5 out of 5 stars
Great customer service!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery guys were great and got everything installed with care.
I would recommend this to a friend
Rated 1 out of 5 stars
Returning Fridge and finding a better supplier
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The one star is for Best Buy’s poor customer service. The doors of the “new” refrigerator were misaligned. The delivery crew couldn’t adjust the doors. I was told they would put in a work order for a Best Buy repair rep to repair the door alignment mechanism in my home. NO ONE HAS CONTACTED ME!!! The call in line is a fricken joke!!
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi ArthurT, we are sorry your experience didn’t match your expectations with your Frigidaire Gallery 22 Cu. Ft. 33" Standard-Depth Side-by-Side Refrigerator GRSS2352AF. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like to investigate your concerns further to assist you properly. Kindly contact us to further assist you.
If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico