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Customer Ratings & Reviews

Your price for this item is $2,099.99
The previous price was $3,059.99

Customer reviews

Rating 4.4 out of 5 stars with 57 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Counter depth, Easy to clean

    Rated 5 out of 5 stars

    Everyone likes the new refrigerator better than th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator. It seems easy to clean though I have only owned it two weeks. My husband said that he likes it much better than our old one which struck out too far.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves, Counter depth

    Rated 5 out of 5 stars

    Quality Appearance and Feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the features. There are no waves in the stainless steel doors, and they align perfectly. Features that I like include the counter depth, two ice makers, bright LED interior lighting, two-tiered adjustable shelves & adjustable temp drawer. This is my second unit. The first that was delivered did not work at all, but Best Buy was excellent in exchanging it with no hassle. The 2nd one works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Delayed repair, Poor customer service

    Rated 1 out of 5 stars

    Non functioning new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars I would. I made purchased this item August 13 2023, it is now October 2nd and this refrigerator is not working at all. It was damaged then drawer replacement was damaged. The freezer quit working a few weeks then the ice maker then the entire refrigerator. Best Buy and Fridgedaire have not done anything to fix the problem but send repairmen with new drawer and compressor board, told to wait 72 hour and again nothing working but water, no freezer or refrigeration. At what point do you refund me and pick this non-working item up. Now I am told no appointments to come again until October 10. How realistic is this to go without a refrigerator for almost 2 months. Should a brand new refrigerator require this much repair. 1st picture drawer for original, picture 2 our new drawer. Both Damaged.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      Best Regards,

      -Christian Frigidaire

  • Pros mentioned:
    Dual ice makers

    Rated 4 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Frigidaire Gallery is a replacement for an older professional series and we love it. It has great lighting, dual ice makers and lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Counter- Depth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge provides everything we need even at a smaller footprint. Love the water/ice feature in the door. Perfect for our use!

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves, Dual ice makers

    Rated 4 out of 5 stars

    Hope it lasts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought this to replace an old side-by-side that finally quit working. I appreciate some of the features like the adjustable top shelves that allow for tall items and extra ice maker/storage in the freezer. Deducted a star for two reasons. Like several others, the fridge doors were uneven. The delivery crew used some sort of plastic washers to try and bring the freezer door up to the same height. It’s closer but still off. Second reason was the delivery itself. The crew didn’t cover or remove their shoes (shoe free home) and used the restroom meaning they tracked their nasty shoes in more surface. To some this may sound trivial. I have carpet and grew up in a shoe free environment so the idea of tracking in dirty shoes makes my skin crawl. After delivery I had to have the carpets cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Dual ice makers
    Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for almost a month and are very pleased with it. We needed to replace our home's original fridge (almost seventeen years old). We did extensive research and scrambling to find actual floor models to look at (supply chain issues). But overall, we are extremely happy with this Frigidaire. We love the counter depth feature since our kitchen is not large. We appreciate the extra floor space this model allows us to have. The shelves are not as deep as a traditional depth fridge, but that is a fair exchange for us for added floor space. The shelving spacing is a little narrow, which doesn't allow for storing tall items (gallon jugs, tall pitchers, etc) except on the shelf with the retractable half shelf or on the doors. The dual ice makers are great, especially for our ice loving 9 yro. We have only run out of ice once, and that was when we had company. The fridge keeps food and drinks very cold, even on the door. The smallest detractor is the handles. We ordered the fingerprint resistant finish, which is great and works well. However, the handles are made of a different finish and show fingerprints readily. This seems counterintuitive since the handles get fingerprints with every use. Overall, this is a great fridge and we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge but it’s not completely level. It does not have adjustable back feet. We’re confident the floor is level but needed to put a LVP panel to diminish the offset. Counter depth and black stainless perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Interior space

    Rated 4 out of 5 stars

    Nice looking fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, overall happy with the interior space and ease of use. I give 4 stars otherwise 5 stars because the protective wrapping took over an hour and a half to get off the doors. It was so deeply embedded between the door seals and plastic edging had to carefully use a sharp tool like a long razor blade to get it all off without scratching.

    I would recommend this to a friend
  • Pros mentioned:
    Dual ice makers, Interior space

    Rated 5 out of 5 stars

    My New cool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More spacious, love the French door, ice maker is so nice, went o open the refrigerator I see everything at once don’t have to move anything to see, the freezer is great just open and there is it . Love it

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Frigidaire user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire makes great Counter-Depth products that have all the necessary features at reasonable prices. I have upgraded my last two GE fridges in rental units with Energy Star Qualified Frigidaire's due to their energy savings, smallest counter depth footprints, and easy to use features.

    I would recommend this to a friend
  • Pros mentioned:
    Dual ice makers

    Rated 5 out of 5 stars

    Perfect last resort!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this refrigerator! I was initially looking to buy a Samsung but found they were about an inch too tall for my space. I found this Frigidaire that was the perfect size and it’s even better than the Samsungs I was looking at; it has all the features I wanted in one refrigerator! It fit my budget, has the space I wanted, and has dual ice makers which is a feature I desperately wanted but couldn’t find on a Samsung that fell within that budget. In the end, I am happy that I couldn’t find a Samsung that fit my space as it led me to this amazing product! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A preppy refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family was excited about the fridge. As my granddaughter says it is preppy with the water/cube/crushed ice dispenser, even for bottles. It is spacious inside and has lights that make it easy to see everything!! It is perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Dual ice makers

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth size, storage and the extra ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 3 out of 5 stars

    Decent fridge, a bit noisy. Small inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the fridge for two weeks therefore the review is mostly first impressions. This was the only fridge that would fit the cabinet depth in our new house. It looks good and matches the other Frigidaire products. The fridge is a bit loud and had a high pitch sound for the first few days though it seems to be better. The dual ice maker is cool but unfortunately takes space away for items and fridge section is small. Freezer size is pretty decent and the handles on the bottom tray help with cleaning. The fridge lacks any innovation (LG's latest product line is filled with them) and very plain for the cost. When we reviewed the consumer reports, it was not ranked very high. If it lasts as long as my previous fridge, a 4 star would be appropriate.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello there. We're sorry to hear there are some flaws in the quality of our products, and we do apologize if some features or designs did not meet your expectations. We want you to know that we have heard you and will use this feedback to make better products in the future. If you need any help, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth Frigidaire

  • Rated 5 out of 5 stars

    A thumbs-up for this refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Frigidaire. There are a few items that I find different. I must fully open both doors to access the dairy drawer, as it is not divided, thereby letting out more cold air than necessary. Also the shelving on the doors has rather sharp corners so I added some pads to keep from getting poked, until I get used to it. It is easy to clean and the water dispenser is great for filling taller containers. The freezer is also well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Interior space

    Rated 5 out of 5 stars

    Very Happy…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator is working great. The style of this refrigerator is very efficient and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. More options than we thought. Works great. Plenty of space for my wife and I.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is a great fridge. It seems to be very well made. We like the transitional drawer. Works great for a family with 2 little girls who always want snacks. I especially love the smaller sized ice cubes it makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, plenty of room, with all of the bells and whistles. A lot of good storage options inside.

    I would recommend this to a friend