Customers value the Gallery 22.6 Cu. Ft. Counter-Depth French Door Refrigerator for its design, capacity, and overall performance. Many customers appreciate the convenience of the ice maker and find the counter-depth size ideal for their needs. While the refrigerator is praised for keeping food cold, a few customers noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 83 reviews
Rated 4 out of 5 stars
Nice looking fridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice fridge, overall happy with the interior space and ease of use. I give 4 stars otherwise 5 stars because the protective wrapping took over an hour and a half to get off the doors. It was so deeply embedded between the door seals and plastic edging had to carefully use a sharp tool like a long razor blade to get it all off without scratching.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had one fridge delivered, 3 days later we noticed condensation in the fridge and ice build up in the freezer and saw that the gasket around the freezer drawer wasn't touching at all, letting warm air in and cold air out. Given that it was 3 days old we reached out to Customer Service (which was awesome to deal with) and asked for an exchange. Sorry (not sorry) but I expect something brand new to not have any defects within the first few days of receiving it.
We received the 2nd fridge and within 3 days the same exact issue. So we are returning that and decided to roll the dice with a different brand, especially since we had an issue with the new Frigidaire dishwasher leaking all over our kitchen floor and needed to return that (btw, we went with the Bosch 800 dishwasher and it has been amazing so far).
I mean, we know that Frigidaire isn't a top brand but we didn't expect to go through 2 new fridges and 1 new dishwasher just to find something that worked. We'll be taking a (probably permanent) break from Frigidaire products from here on out.
Giving 2 stars vs 1 because it does fit our small space well and has good organization options.
Oh, one other thing, I'm going to pile on the reviews that say the protective film is a total PITA to remove. They put the protective film on the stainless steel before assembling it, so that means it's permanently stuck in the seams and you will be picking pieces out for the rest of the time you own this fridge.
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that we never want our consumers to feel unhappy with their investment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Pros mentioned:
Size
Rated 5 out of 5 stars
Very happy with this purchase
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this refrigerator in my kitchen. I have a small kitchen and being counterdepth saves space. I also like the adjustable shelving and the long drawer in the refrigerator. The freezer does not store a lot of food, but we have a 2nd freezer to hold our meat. I also really like Frigidaire products.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product. More options than we thought. Works great. Plenty of space for my wife and I.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Decent fridge, a bit noisy. Small inside
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had the fridge for two weeks therefore the review is mostly first impressions. This was the only fridge that would fit the cabinet depth in our new house. It looks good and matches the other Frigidaire products. The fridge is a bit loud and had a high pitch sound for the first few days though it seems to be better. The dual ice maker is cool but unfortunately takes space away for items and fridge section is small. Freezer size is pretty decent and the handles on the bottom tray help with cleaning.
The fridge lacks any innovation (LG's latest product line is filled with them) and very plain for the cost. When we reviewed the consumer reports, it was not ranked very high. If it lasts as long as my previous fridge, a 4 star would be appropriate.
Hello there. We're sorry to hear there are some flaws in the quality of our products, and we do apologize if some features or designs did not meet your expectations. We want you to know that we have heard you and will use this feedback to make better products in the future. If you need any help, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
A thumbs-up for this refrigerator!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my new Frigidaire. There are a few items that I find different. I must fully open both doors to access the dairy drawer, as it is not divided, thereby letting out more cold air than necessary. Also the shelving on the doors has rather sharp corners so I added some pads to keep from getting poked, until I get used to it. It is easy to clean and the water dispenser is great for filling taller containers. The freezer is also well designed.
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Very Happy…
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this refrigerator is working great.
The style of this refrigerator is very efficient and looks good.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally a great experience. Delivery was awesome on time and Alan and his helper did a great job installing. Love the new fridge. It was a little smaller than our old one but now things won't be growing in the back of the fridge. Love double ice maker, the lighting in the fridge. Only had it a few days but it runs very quiet. You can hear the ice drop but I think that is true with all ice makers. So far very pleased with whole purchase experience.
This reviewer received promo considerations or sweepstakes entry for writing a review.
overall this is a great fridge. It seems to be very well made. We like the transitional drawer. Works great for a family with 2 little girls who always want snacks. I especially love the smaller sized ice cubes it makes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Team came and dropped it off and set it up real fast. So far have no complaints everything seems to work perfectly! Would completely recommend.
I would recommend this to a friend
Pros mentioned:
Ice maker
Rated 4 out of 5 stars
Very nice fridge.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this fridge. The only issue I have is that the shape of shelves on the doors. There is little space for any bottle or jar that is tall. I love the water/ice dispenser. No more hands in the ice bin.
I would recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello Carol, we appreciate your feedback with for your recent experience with the refrigerator. We hope to continue to be able to provide you and others with new and exciting products.
Pros mentioned:
Ice maker, Overall performance
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge has been amazing. Loving both ice makers too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The whole family was excited about the fridge. As my granddaughter says it is preppy with the water/cube/crushed ice dispenser, even for bottles. It is spacious inside and has lights that make it easy to see everything!! It is perfect for us.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great fridge, it keeps our food very cold. It’s inconvenient that you have to open both doors in order to open the drawers in the fridge though, which isn’t a great design. I also feel like there’s dead space in the freezer drawer right behind the door of the drawer for air circulation. Also I feel like for a refrigerator that is considered “counter depth” it sticks out quite a bit more than other “counter depth” models. Overall though, it serves its purpose and keeps food cold.
Hello, SMarcus! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We are glad to hear that you like the features of your French door refrigerator but we're sorry to hear that the door's operation didn't meet your expectations. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with a better understanding of what is needed for you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Pros mentioned:
Capacity, Size
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the new fridge! It fits our space well and has exactly the room we need.