Customers value the Gallery 22.6 Cu. Ft. Counter-Depth French Door Refrigerator for its design, capacity, and overall performance. Many customers appreciate the convenience of the ice maker and find the counter-depth size ideal for their needs. While the refrigerator is praised for keeping food cold, a few customers noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 83 reviews
Pros mentioned:
Design
Rated 5 out of 5 stars
Quality Appearance and Feature
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the look and the features. There are no waves in the stainless steel doors, and they align perfectly.
Features that I like include the counter depth, two ice makers, bright LED interior lighting, two-tiered adjustable shelves & adjustable temp drawer.
This is my second unit. The first that was delivered did not work at all, but Best Buy was excellent in exchanging it with no hassle. The 2nd one works perfectly.
I would recommend this to a friend
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
Frigidaire Gallery - Dual ice-maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! It is very roomy and bonus with the dual ice maker, we have not run out of ice yet. So far, so good.
I would recommend this to a friend
Pros mentioned:
Capacity, Ice maker
Rated 4 out of 5 stars
Nice Upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Frigidaire Gallery is a replacement for an older professional series and we love it. It has great lighting, dual ice makers and lots of space.
I would recommend this to a friend
Rated 5 out of 5 stars
Everyone likes the new refrigerator better than th
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beautiful refrigerator. It seems easy to clean though I have only owned it two weeks. My husband said that he likes it much better than our old one which struck out too far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I could give zero stars I would. I made purchased this item August 13 2023, it is now October 2nd and this refrigerator is not working at all. It was damaged then drawer replacement was damaged. The freezer quit working a few weeks then the ice maker then the entire refrigerator. Best Buy and Fridgedaire have not done anything to fix the problem but send repairmen with new drawer and compressor board, told to wait 72 hour and again nothing working but water, no freezer or refrigeration. At what point do you refund me and pick this non-working item up. Now I am told no appointments to come again until October 10. How realistic is this to go without a refrigerator for almost 2 months. Should a brand new refrigerator require this much repair. 1st picture drawer for original, picture 2 our new drawer. Both Damaged.
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Pros mentioned:
Size
Rated 5 out of 5 stars
Frigidaire Counter- Depth
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge provides everything we need even at a smaller footprint. Love the water/ice feature in the door.
Perfect for our use!
I would recommend this to a friend
Pros mentioned:
Ice maker, Size
Rated 5 out of 5 stars
Great Fridge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this refrigerator for almost a month and are very pleased with it. We needed to replace our home's original fridge (almost seventeen years old). We did extensive research and scrambling to find actual floor models to look at (supply chain issues). But overall, we are extremely happy with this Frigidaire.
We love the counter depth feature since our kitchen is not large. We appreciate the extra floor space this model allows us to have. The shelves are not as deep as a traditional depth fridge, but that is a fair exchange for us for added floor space. The shelving spacing is a little narrow, which doesn't allow for storing tall items (gallon jugs, tall pitchers, etc) except on the shelf with the retractable half shelf or on the doors.
The dual ice makers are great, especially for our ice loving 9 yro. We have only run out of ice once, and that was when we had company.
The fridge keeps food and drinks very cold, even on the door.
The smallest detractor is the handles. We ordered the fingerprint resistant finish, which is great and works well. However, the handles are made of a different finish and show fingerprints readily. This seems counterintuitive since the handles get fingerprints with every use.
Overall, this is a great fridge and we love it!
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Ice maker
Rated 5 out of 5 stars
2 Ice Options
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the design and functionality of this fridge. Enough space for my family of four. Really like having two ice options, bucket below and the option on the door.
I would recommend this to a friend
Pros mentioned:
Ice maker, Size
Rated 5 out of 5 stars
Perfect last resort!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am in love with this refrigerator! I was initially looking to buy a Samsung but found they were about an inch too tall for my space. I found this Frigidaire that was the perfect size and it’s even better than the Samsungs I was looking at; it has all the features I wanted in one refrigerator! It fit my budget, has the space I wanted, and has dual ice makers which is a feature I desperately wanted but couldn’t find on a Samsung that fell within that budget. In the end, I am happy that I couldn’t find a Samsung that fit my space as it led me to this amazing product! I highly recommend!
I would recommend this to a friend
Pros mentioned:
Design, Ice maker
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Nice Fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great looking fridge. Makes great ice. Had to turn it down to 35 degrees to get it to cool everywhere properly. Couple of other issues are it is loud and the crisper drawers do not open all the way. Overall pleased
I would recommend this to a friend
Rated 4 out of 5 stars
Hope it lasts
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Bought this to replace an old side-by-side that finally quit working. I appreciate some of the features like the adjustable top shelves that allow for tall items and extra ice maker/storage in the freezer.
Deducted a star for two reasons. Like several others, the fridge doors were uneven. The delivery crew used some sort of plastic washers to try and bring the freezer door up to the same height. It’s closer but still off. Second reason was the delivery itself. The crew didn’t cover or remove their shoes (shoe free home) and used the restroom meaning they tracked their nasty shoes in more surface. To some this may sound trivial. I have carpet and grew up in a shoe free environment so the idea of tracking in dirty shoes makes my skin crawl. After delivery I had to have the carpets cleaned.
I would recommend this to a friend
Pros mentioned:
Design, Ice maker, Size
Rated 5 out of 5 stars
Attractive and meets expectations for quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful fridge in design and function. This counter depth is just right as other brands would still extend a few inches out into beyond the counter. Lots of useful storage on the doors and the drawers are deeper and have more capacity than my old refrigerator. Ice and water work really well. Unit is quiet (main sound is water filling the ice units which is normal). I am missing the lower left shelf in the main compartment and hope I can get that replaced.
I would recommend this to a friend
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
Solid workhorse
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a nice upgrade to go to even tho it was basically the same size as my last fridge. This thing is keeps food perfectly crisp and outputs a ton of ice. Tons of space, love the way they laid it out
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Almost Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the fridge but it’s not completely level. It does not have adjustable back feet. We’re confident the floor is level but needed to put a LVP panel to diminish the offset. Counter depth and black stainless perfect for us.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered a Fridgedaire gallery refrigerator for a premium because it was in stock. Upon arrival it had a huge dent in the freezer door. Did not accept the delivery only to find that it’s a special order and had to wait two weeks to get it in and delivered. That refrigerator had dings in both upper doors and had to be replaced. After the replacement doors were installed, the door handle mounting studs did not fit and had to be ordered. Studs took 5 days to come. Love the appliance, but what a nightmare.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Robert. Thank you for sharing your experience, and we’re truly sorry for all the trouble you went through getting your Frigidaire Gallery refrigerator in perfect condition. We know how frustrating it is to deal with repeated damage, delays, and missing parts, especially after paying a premium for in-stock availability.
This is absolutely not the delivery or service experience we want for our customers, and your patience through it all means a lot. We’re glad to hear you love the appliance now that everything’s finally in place, but we understand that the process shouldn’t have been this difficult. If there’s anything else we can do for you, don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Great value and deal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Frigidaire fridge offers reliable cooling, spacious compartments, and energy efficiency, but noise levels could be improved. Great value overall!
I would recommend this to a friend
Rated 5 out of 5 stars
Frigidaire user
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Frigidaire makes great Counter-Depth products that have all the necessary features at reasonable prices. I have upgraded my last two GE fridges in rental units with Energy Star Qualified Frigidaire's due to their energy savings, smallest counter depth footprints, and easy to use features.
I would recommend this to a friend
Pros mentioned:
Ice maker, Size
Rated 5 out of 5 stars
Nice!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the counter depth size, storage and the extra ice maker.
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Fridge review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works amazing and has lots of space.For not only the fridge but the freezer as well
I would recommend this to a friend
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
Great Refrigerator
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator is better than I thought. The ice dispenser and water dispenser are both great. It keeps the fresh fruit and vegetables fresh. It blends well with our other appliances.