Customer Ratings & Reviews
- Model:
- GRFC2353AF
- SKU:
- 6485388
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Gallery 22.6 Cu. Ft. Counter-Depth French Door Refrigerator for its design, capacity, and overall performance. Many customers appreciate the convenience of the ice maker and find the counter-depth size ideal for their needs. While the refrigerator is praised for keeping food cold, a few customers noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
4 months and toast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been without a refrigerator since approximately Aug 27. I bought the 5yr extended warranty. The Frigidaire Gallery refrigerator started making noises on Aug 26. - On Aug 28 the refrigerator started showing the "Hi Temp" message on the front. We checked for vent blockages and reset the system. - On Sep 3 my wife called me about water under the refrigerator. The freezer was malfunctioning and our frozen food was thawing. I called the Electrolux service number and was told that a tech would be available on Sep 6. - Sep 4 the refrigerator started warming up and I contacted Electrolux service again to explain we needed a tech immediately replacement refrigerator. I was told "You have to wait for a technician on Sep 6" - Sep 5 we lost ALL OF OUR FOOD. - Sep 6 the tech came by and he stated it appears to be the power board. He requested the part for order. - Sep 13 the technician installed the part but the refrigerator was still not working. I called Electrolux again for certified tech to look at the refrigerator. The representative said the earliest date available was Sep 27. - As of today Sep 20, we don't have a working refrigerator and have to wait another week and hope the technician knows what's wrong with our 4 month old Frigidaire Gallery refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention. We are truly sorry to hear about the ongoing issues you’ve faced with your refrigerator, and we completely understand the frustration of being without one for such a long time. It’s incredibly challenging to deal with a malfunctioning appliance, especially when you have a family to feed. We sincerely apologize with the loss of your food and the inconvenience this has caused.
While we are doing our best to resolve your issue, please know that appointments are based on the technician's availability, which can sometimes lead to longer wait times. Since you have a 5-year extended warranty, we want to assure you that we can still pursue repair options for your unit. If it turns out to be unrepairable, we’ll explore other alternatives for you.
Thank you for your patience during this difficult time, and please rest assured that we are committed to getting this resolved for you as quickly as possible. If there’s anything else we can do to assist you in the meantime, please don’t hesitate to reach out via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. - Yhano
- Pros mentioned:Ice maker
Frigidaire counter width refrigirator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new refrigerator. It fits perfectly in my space and I really like the top and bottom ice makers.
I would recommend this to a friend Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For this price, i would expect functioning fridge with no issues. Over the past few years, the door hinge broke, shelf roller fallen off, ice maching break to the point we have leaking water. Very disappointed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Please accept our sincerest apologies that you've had a less than satisfactory experience with your refrigerator. You deserve a great experience, and we want to make sure you have nothing but a positive experience with us going forward. We want to make sure you're getting all the help and support you need. Please connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria