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Customer Ratings & Reviews

Frigidaire - Gallery 24" Built-In Dishwasher - Black stainless steel-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 741 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-14 of 14 Reviews mentioning:
door
  • Rating: 3 out of 5 stars

    Good for the price

    Posted
    Raul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Door is a bit hard to open Does not come with bracket to be attached to the cabinets I have granite countertops

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hello, Raul! Thank you for your feedback! Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement.
      Should you have any further questions, please contact us directly at 800-374-4432, M-F 8:30 am- 8:00 pm Est. ~Briana Frigidaire

  • Rating: 4 out of 5 stars

    Good for the money

    Posted
    Yoapp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works fine, however door springs gave out soon after purchase and door falls rather then staying up as it should.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A little flimsy

    Posted
    Repjordan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The door seems a little flimsy, also the size is about an inch not wide enough

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointing all around.

    Posted
    TinaP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This dishwasher looks really nice, but that's it. The trays are not smooth, the settings don't work most of the time, and door is hard to open and close.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      TinaP, I can only imagine how frustrated you may be. This is not the experience we anticipate our consumers having. So that we are able to gain more insight into the matter, and help you properly, we request that you reconnect with us directly for assistance. We are here for you. *Ruth Frigidaire

  • Rating: 4 out of 5 stars

    Gets the job done

    Posted
    Robbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice looking, works fine. Door springs have become loose where the door does not stay put and falls all the way down. Kind of a long cycle.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Matches the others

    Posted
    Kwoood
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love the look. I don't like having buttons my young child can mess with these are hidden. Nice and quiet and love the rack layout. I don't like silerware on the door and this doesn't!

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for sharing your dishwasher review, Kwoood. Glad to hear how much you are enjoying it. Should you ever need assistance, please reach out to us directly. We are here for you. *Ruth Frigidaire

  • Rating: 5 out of 5 stars

    NICE DISWASER FOR THE MONEY.

    Posted
    Jimm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my second GE diswaser. My first was 10 years old and used almost dailey. My new one is comparable in price and has more features. Really like the smudge proof door and low noise level.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for the Price

    Posted
    Dad4Five
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Read a lot of reviews before deciding on this dish washer. Had Frigidaire appliances already, so this was a good style match. Unit works well and is relatively quiet. Only downside are 1) door does not have a latch release so not great for small kids in the house and 2) the controls are top mounted and cannot be seen when unit is installed under the counter top overhang.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The icing to my Gallery kitchen.

    Posted
    rackbob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good looking dish washer. Adjustable legs have plenty of length for uneven floor. Electrical connection definitely needs to be re engineered. Pretty quiet operation. Protective film on front panel doesn't come off very easy on the sides of the door.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful Dishwasher!

    Posted
    LaurieGH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First off all, extremely difficult to install if you are doing it yourself. The second thing is it has the new buttons on the top that should be flush under your countertop. If you have an old house that is not flush, this won't look seamless. I was very disappointed on the seal around the inside, and the door appeared flimsy. I returned it and upgraded 100.00 to a Samsung, and am very happy now.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks great

    Posted
    jwt4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a nice dishwasher. It works well clean as nice and only leaves a little water on some plastic. I might have to adjust the rinse aid for that. It holds a lot of dishes and it takes a couple of hours to do a load but they say it saves on energy. I don't like the silverware basket on the door so I have it in the racks. Other than that it's great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Horror story moving toward a happy ending?

    Posted
    Deathfromabove51
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After 2 -two aborted installs by 2-two install twins,and a repair visit from the Geek Squad for a door that wouldn't shut(oh...and I forgot a very nice plumber that did me a favor @$165.00) I now have a VERY quiet Frigidaire Gallery dishwasher with no runs. . no drips. . no errors. BTW I did at least get back my $100.00 for the botched install.Best buy should say what they mean and mean what they say on the installation situation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    An OK dishwasher. Quiet, but some limitations.

    Posted
    Over50Logic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This unit runs very quietly. The smudge-proof finish is nice. The controls location is horrible. First, the instructions need to say that you have to cycle the controls on/off (ie kill the power and restart a few times) when you start the unit up initially. I thought I had a dead dishwasher until I did this and waited about 10-15 seconds. The control panel is a bit fussy. But the biggest limitation is that you have to make your cycle choices and push start before you shut the door since the controls are hidden while running. During and after the cycle, it is difficult to know what is going on since all the idiot lights are mostly hidden. They should have put the indication lights on the front where you can see them. The unit does look sleek. It takes quite a pull/push to open/close the door (seems to be a Frigidaire trademark design - see microwave review). The tall tube makes for having to bend WAY over to open the door and pull out the lower rack. And take care that you hold onto the lower rack when pulling it out. It comes out fast and there are NO STOPS. The first time I tired it, the rack almost rolled off the door. All-in-all, a solid B for a quiet nice looking unit with a few quirks. By the way, don't forget to purchase the 3/4" hose to 3/8" compression 90 degree water connection adaptor and good 6' stainless braided hose and electrical cord separately because they don't come with the unit. You have to do your hookups while the microwave is pulled out, because the tall tube is so close to the floor it would be difficult otherwise. Also, have someone with long skinny arms available to reach the rear height adjusters (and the left one cannot be accessed with the water supply connected), they are hard to get at and take a 5/32" socket with a short-arm wrench to turn once the unit is in place.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE Best Buy and Frigidaire

    Posted
    Melissa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchase a Frigidaire (Electrolux) dishwasher December 15th 2016 from Best Buy. We have had a servicer out 4 times for the dishwasher because the top rack doesn't close properly and binds when pushed 1/2 way in. The rollers are shredding every time the rack is pushed in. I was told by service company that this is a manufacturer defect and that I should ask for a replacement because this model cannot be repaired. I have this in writing on the service invoice. I had servicer come out again and replace the parts that Frigidaire tech line suggested. Problem still existed immediately after service rep installed parts. Frigidaire (Electrolux) customer care rep told me that the unit is functioning properly when the servicer actually said that they replaced the parts and there is nothing more that they can do, unit needs replacement. Frigidaire (Electrolux) are refusing to stand by their warranty and replace the product because, as the customer service rep stated, "the door shuts and cleans the dishes". I am completely dumbfounded how this company can clearly not see that this is a defective product from the service reps comments and mine and still refuse to do anything - This is very unfair and horrible customer service for a brand new product that doesn't work as it should. I want this unit replaced with one that functions as it should. I spent thousands of dollars at Best Buy to redo my kitchen and this is the only appliance that I didn't buy an extended warranty for so they refuse to help in any way! BEST BUY IS DOING NOTHING TO HELP!!! BEWARE!!! What horrible business practice all the way around

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      I'm sorry to hear about your dishwasher experience, Melissa. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire