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Customer Ratings & Reviews

Frigidaire - Gallery 24" Built-In Dishwasher - Black stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 743 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-16 of 16 Reviews mentioning:
dry cycle
  • Rating: 3 out of 5 stars

    Ok dishwasher for the price

    Posted
    Cody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The dishwasher is ok for the price paid. It washes good, however does not dry dishes very well at all. Have tried using the highest dry temp as well as hotter water, but you still have to hand dry after the cycle is completed, unless you leave dishes in for over 10 hours, then most of them are dry.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Yikes! Cody, ensure you are choosing heat or Sahara™ dry option. Make sure the rinse aid dispenser is filled. Increase the amount of rinse aid that is dispensed (page 13 in your Owner’s Manual). Check the incoming water temperature. Be sure it is at least 120°F. Run the water in the sink to clear cool water from the pipes before starting a cycle. Cups with a concave bottom will collect water. Load them at the far left and right of the upper rack so they will be held in a tilted position. Plastics have less thermal mass than metal or glass items and may need to be towel dried. If this didn’t help, please do not hesitate to reconnect with us directly for assistance. *Ruth Frigidaire

  • Rating: 3 out of 5 stars

    Not bad for the price.

    Posted
    Bebe18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The inside of the dishwaher and some plates/glasses don't get fully dry when in the normal setting.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet dish washer

    Posted
    Jtkc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This a very good dishwasher the only thing it don't dry all the way thru but could be I haven't use all settings or I'm missing a step haven't read the manual yet either but otherwise so quiet!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Clean dishes

    Posted
    Steph74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Lots of settings, washing, drying, strength of spray, delayed wash. Best thing is it is quiet.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Will not dry Dishes on any setting.

    Posted
    BestGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Told to call manufacturer for my brand new Dishwasher. If you like drying dishes, this is the dishwasher for you. Will sell cheep!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product, worth a look

    Posted
    Happymom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've only had my dishwasher for just over a month but like it very much. It's quiet and gives multiple options for cleaning. My only complaint is that it doesn't leave the top rack dishes completely dry after the cycle is complete.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stndard product.

    Posted
    Arthur
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Works as advertised. A little slow on drying - be sure and vent door after cycle is complete. Does a good job washing but could be quieter.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Dishes are really clean

    Posted
    Penny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I gave this dishwasher 4 stars. My dishes are very clean. Also, it is not so load like me old ones. The bottle rack is higher, I can fit my big pot easy. The only reason I did not give it 5 stars, it did not dry good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value for money

    Posted
    Mountaineer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this in a deal for $399. Have had it for a month now and its been good. Its a very quiet dishwasher and looks sleek. I do wish the sahara dry option should dry the dishes better as some dishes are still wet even with sahara dry option. It does clean the dishes very well though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I really like this

    Posted
    Darkenmoon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dishwasher cleans very well. It allows me to have up to 12 sets of dishes stacked in the dishwasher and have them all get clean. This is amazing. My one complaint is that the dishes do not always get 100% dry. Usually the silverware holder will still be wet even after the hottest dry. This is, however, a minor issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product

    Posted
    fionka
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a fairly good dishwasher. Size is just perfect, it's pretty quiet and looks great. I was contemplating to purchase the same style but with stainless steel inside - as they say that makes a dishwasher more quiet. But this works still fairly quiet and taken under considerations price - it was a good purchase. My one complaint - my dishes don't always come out dry. There are some cycles (I think it's the air drying) when the water is still on dishes. Overall I'm very happy with this product.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for the price

    Posted
    MNChillin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought this to upgrade the appliances in our house for selling. Had this for about a month or so. Cleans/washes just fine, but it will not dry the dishes unless you set it on the highest dry setting. I think it is called "saraha". It runs quietly. Often times I have to go into the kitchen and place my ear by it to make sure it is running. I can never remember if I turned it on.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Leaves crud in glasses doesn’t dry

    Posted
    Stickman3
    • My Best Buy® Member

    I wish , as many have said, I would have read the negative reviews. This dishwasher looks great and seems ok . The inside is cheap and clunky but I was gonna work with that . Problem is it doesn't clean dishes anywhere near as well as our previous washer which was a kenmore I believe, had it for 12 years and cleaned dishes well and left them bone dry. This unit even on Sahara setting and with jet dry leaves dishes wet and worst of all my kids won't drink out of any glasses till we hand wash them ( ok I won't either ) because the unit leaves crud in the glasses . I have seen other reviews on this unit saying the same. We are about to junk it and get a better unit . Very disappointed in this one .

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi, Stickman3!

      Thank you for providing your honest feedback on your experience with this dishwasher. We are sorry to hear that your experience has thus far been less than stellar!
      Washing performance can be improved by using the minimum amount of HE liquid detergent and ensuring the detergent has not expired. We would also recommend checking that the rinse aid is full and your water heater is set at 120 degrees Fahrenheit. Dish placement is also important in allowing the OrbitClean spray arm to reach every crevice. Cups and bowls should be placed top-down, plates and cutlery should not stack too closely, and both arms should be free to spin without any blockage.
      The Heat Dry and Sahara Dry settings will heat up the dishes at the end of a cycle in order to improve drying performance. Glass, metal, and ceramic dishes will dry much faster than plastic, as these materials are better conductors of heat. We recommend that plastic items be allowed some time to air dry.
      Should you need further assistance, please feel free to contact us at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST or by email at socialcare@frigidaire.com.

      Best,
      Ashton Frigidaire

  • Rating: 2 out of 5 stars

    Good if you like wet dishes

    Posted
    Adam
    • My Best Buy® Member

    I would give this dishwasher at least 4 stars IF it would dry my dishes. I've had this unit for 2 weeks and my wife and I are really regretting this purchase. This is replacing another Frigidaire dishwasher that came with the house we bought 6 years ago and were very happy with. Every load of dishes with this new unit have come out dripping with water, even if they are left in there all day. The additional time with the "Sahara" dry setting does not seem to dry the dishes any more than the regular heat dry. Frigidaire was a brand I could trust and was happy with, but this is really testing my brand loyalty. Other than drying, it does an excellent job with cleaning and is quieter than our old unit. Looks sleek, too. Top rack is a little awkward with design and layout, but I can get used to that. BUT NOT HAVING TO TOWEL DRY EVERY LOAD OF DISHES. If you want to have your sig other tell you every day that the dishwasher is not doing it's job, then buy this product.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hello, Adam.

      Thank you for your recent review of your Frigidaire Dishwasher.

      I feel awful to hear you are not getting the best drying performance from your unit.

      Did you know? Your household water pressure along with the water temperature plays a key role in your appliance’s performance. I recommend checking your water temperature and pressure; the recommended temperature should be 49°C (120°F) and the water pressure should be 20 to 120 pounds per square (psi). Also, try increasing the amount of rinse aid you are using.

      Hope this helps.

      Should the above suggestions prove ineffective, please give us a call. Our team will be happy to assist you and your tenants further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.

      Regards-
      Derrick Frigidaire

  • Rating: 5 out of 5 stars

    I like this one way better than my pricey Samsung!

    Posted
    vailcolorado
    • My Best Buy® Member

    I was truly skeptical about this dishwasher. The reviews were so mixed and many said that it smells inside. I have no idea what the reviewers are talking about. This dishwasher has done a superior job cleaning everything. Now, since I thought I would hate this dishwasher, I decided to let food, like egg yolk and other hard to remove foods, dry on the dishes. If figured, if they didn't come clean and began to stink, my husband would send it back and we could get a better one. Well, I have been brutal to this machine. I over fill it as well and never rinse anything off. I run it one to two times a day completely over full and just use one non name brand soap pellet and nothing else and the dishes come out perfectly clean and shiny. This dishwasher has even made all the insides of our cups look like brand new. They used to have a drab color from coffee inside that I would occasionally scrub out by hand before. Now, they sparkle and look like new. My dishes are amazingly clean. Pots and pans are perfect. I can't praise this machine enough. It far exceeds my expectations. It is much better than our very pricey Samsung that completely broke after two and a half years and really never did a very good job at all. As to smell, it doesn't smell like anything. It just smells clean after doing the dishes. I imagine if I left dirty dishes in there for a week, it probably would smell and I would be eating off paper towels. Another complaint was that it is noisy. It is not. It is much quieter than the Samsung. I am completely happy with this machine and I am very picky about things like this. The other reviewers had me scared to get this machine but I am really glad I did.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow! Great racking, Great wash time, Awesome dry!

    Posted
    Greatshopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is my 4th dishwasher in 19 years. The first two lasted about the first 18.5 years (a little over 9 years for each). Then I had returned a Bosch that I had for 2 months while waiting for this Frigidaire to come in. My Frididaire was on back order. And it was worth the wait! I replaced the Bosch with this great dishwasher. My dishes, plates, bowls come out very dry at the end of the cycle. Very little water will pools on bottoms of those cups that have the curves in them. But, during the dry cycle, I can also do a very light 10 second shake on them, and when the drying is over, they are dry and I am simply waiting on them to cool off. This dishwasher's drying is the best of all 4 dishwashers that I ever owned. Now for the racking. . I can fit my tall pot in it. Yes! And my dishes fit so well in it. My typical items that I put in here are Correlle dishes and bowls, pyrex bowls (both round and rectangular) large and medium tupperware cups, large and medium glass and metal mixing bowls. I can even put the large, round, glass microwave dish that came with the microwave on the far left of the bottom rack! When I have a greasy large pot, after I wipe it off with a paper towel which I throw away, I can stick it in my dishwasher and know that it is going to come out clean and sterile. It does a great job on cleaning everything in the dishwasher including a greasy pot. It takes about 2 hours for the full wash and dry cycle to complete for the selections I choose. I can easily fit all of my dish ware in it. There is a lot of flexibility with the tines on the bottom rack and putting large bowls that I used to mix meatloaf or other things in it. You can see the display and the countdown until the dishwasher cycle is done. This is very helpful. It is very quiet. We did have the installer move it out a little which made it a little less quiet, but I can still hear the TV and carry on a conversation on the phone or in the kitchen while it is running. I still consider it to be very quiet. But I can hear it working away on cleaning my dishes so I know, by sound, as to what it is doing and can intervene if I need, like in the dry cycle. I haven't had a problem with spots. I use Finish. I also make sure that I turn my faucet on and wait for the water to get as hot as it can before turning on my dishwasher. This usually helps with spots and ensures a clean load of dishes. This is by far the best dishwasher that I have ever owned. I highly recommend it. The only thing I do not like is that it does not have a steel tub. I would have liked that. In retrospect, I might pay a little more for a similar model with a stainless tub. The reason I went a little cheaper is that my experience is that it probably is only going to last 9 years. I had top of the line models before. and they just didn't last. But, I really like the quality of this one so hopefully I get more than 9 years! Also, it does have a nice screen on the bottom which helps with keeping it clean or nothing flying around and getting lost by the sprayer.

    I would recommend this to a friend