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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 57 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Gallery 24" Built-In Dishwasher, particularly noting its quiet operation and effective cleaning performance. Users also appreciate the dishwasher's ease of installation and the spaciousness of its racks. However, some customers wished that the dishwasher included a third rack for additional loading capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew buying a dishwasher from Best Buy would be so easy. Buying and scheduling was easy; the tech installed it and did a fantastic job; no issues. I wish the price was lower and wish there was more room in the dishwasher, but overall, I'm happy with it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service was delivered as they said Very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first dishwasher purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet but it came on time ans service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything we wanted at a good price, installation was top notch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frigidaire Gallery 24”—Do not recommend buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in February 2025 and it completely stopped washing dishes in July 2025. Warranty did not cover the repairs of $768.00. Pump had to be replaced, and the door spring was broken. This is the 2d one we have purchased in less than 2 years.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I’m really sorry to hear about the issues with your dishwasher – that’s incredibly frustrating, especially when it stopped working just a few months after purchase. It’s even worse that the warranty didn’t cover the $768 repair cost. A broken pump and door spring shouldn’t be happening on a relatively new appliance, and I can totally understand your frustration, especially since this is the second one you’ve had in less than two years.

      If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 1 out of 5 stars

    Damaged packaging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in an unacceptable condition. Box was completely mangled. It goes to show that delivery team cared nothing about the condition when delivered or best Buy loaded the truck in this poor condition. Thankful no damage I saw but I also had parts missing. Unacceptable.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for bringing this to our attention, and we're sorry to hear that this is how the appliance was delivered, GregR. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi Frigidaire

  • Rated 1 out of 5 stars

    Nope.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seal on the right side allowed water to pour out during the first run. Technician said this happens with about “three out of ten” dishwashers they install from Frigidaire. Got a different one to have installed immediately.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know it's important for us to hear if our products are meeting our consumer's expectations, and we will be happy to use your feedback in hopes that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel Frigidaire

  • Rated 1 out of 5 stars

    No Dishwasher!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Three trips to my house I still don’t have a dishwasher that works!! After 6 phone calls and over a dozen emails I am still waiting. Terrible Experience!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re truly sorry to hear about your experience and the ongoing inconvenience you’ve faced with your dishwasher and our service process. That’s certainly not the standard of support we aim to provide, and we completely understand your frustration.

      We’d like to look into this further and make sure your concerns are addressed as quickly as possible. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris Frigidaire

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good finally one that drys the dishes tried 2 before this one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Barely washes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like it picks and chooses which dishes to wash.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Cristopheral! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire - Gallery 24" Built-In Dishwasher with Max Boost Dry Technology, 52dba - Stainless Steel. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 1 out of 5 stars

    Doesnt even turn on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys installed it…went to go use it for the first time and it wouldnt even turn on.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Jimmy! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We apologize for the early encounter with your unit. We strongly advise you to keep in touch with your local dealer in order to get the most out of your unit's installation. In the event that they are unable to resolve the issue please contact us via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. -Sam Frigidaire

  • Rated 1 out of 5 stars

    Expensive drying rack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t clean at all. Dries the soap to the door and leaves residue even when completely washed by hand

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Isac. We're sorry to hear that you've encountered this kind of trouble with your dishwasher. We understand how important it is to have a good, working unit. We hope we can do more to earn your trust again with Frigidaire products. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A very good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent purchase. It washes everything I use in my kitchen very well. I recommend it to anyone who needs to buy a dishwasher or simply upgrade their kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dishwasher so far and it’s the best value for money of the options we were choosing from. We loved our dishwasher in our old condo and when the Maytag in our new home broke, we decided we’ll look for another Frigidaire. It’s quiet and cleans the dishes well. The installation went smoothly, too, although we had to pay extra (around $100+ for the permits and additional tools/parts that the technicians needed. )

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard time pushing buttons to sta

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard time pushing buttons to start.hard time pushing buttons to start

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello HowardG, thank you for sharing your feedback. I completely understand how frustrating it can be when the buttons on your appliance are difficult to push, making it hard to start and use. Ease of operation is important, and it’s disappointing when a product doesn’t meet that expectation.

      Your feedback is very valuable, and we’ll share it with our team to help improve both the design and usability of our appliances.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We’re open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you again for sharing your experience, and we hope your appliance can be as easy and convenient to use as you expect. - Maico Frigidaire

  • Rated 4 out of 5 stars

    Frigidaire Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much like my previous disheasher but new and improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet compared to our old one. So far so good.

    I would recommend this to a friend
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