Customer Ratings & Reviews
- Model:
- GRFN2853AF
- SKU:
- 6485384
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Gallery 28.8 Cu. Ft. French Door Refrigerator, particularly its capacity and overall performance. Many appreciate the design and useful features. The ice production is also considered awesome.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed and well designed. Able to attach magnetic items to the stainless sides which is a plus!
I would recommend this to a friend - Pros mentioned:Design
Luxury Look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very nice and large inside. Great price! Love the double door look.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Like it a lot. Like the water dispenser function. Keeps food cold
I would recommend this to a friend Repeated problems. Poor customer service.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m begrudgingly leaving 1 star, because 0 stars isn’t an option. This item stopped cooling about 2 months after I purchased it, and Frigidaire fixed it as part of the warranty. Then, it stopped cooling again approximately 2 months after that. Frigidaire failed to show up to multiple appointments they scheduled to make the 2nd repair. After finally agreeing to just replace the item, they then failed to show up to multiple delivery appointments. I then returned the item to my local Best Buy, who refused to give a refund. The store also tried to refuse to accept the item, even though the website says you can return items in-store. The product seems poorly made, which is bad enough, but the terrible customer service was beyond frustrating. After researching consumer reports, I now see my poor customer service experience is unfortunately not an isolated incident. Research and think twice before purchasing an appliance from Best Buy or anything Frigidaire. They were no help at all when a problem arose.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Dan review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some features do not detailed instruction and not intuitive to operate
I would recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Love that the water dispenser is in the fridge door and that the ice maker is in the freezer where it should be
I would recommend this to a friend- Pros mentioned:Capacity
Great Frigidaire Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. Love the lower ice maker Very roomy
I would recommend this to a friend - Pros mentioned:Capacity
Love this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this refrigerator ... very spacious, lots of shelf space, the front door doesn't easily smudge
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, BrianS! We're thrilled to hear that you're loving your refrigerator as expected. This model is thoughtfully designed to make the most of every inch, and your stainless steel is super easy to keep clean. We appreciate you taking the time to let us know about your experience. -Rox
- Pros mentioned:Overall performance
New Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this refigerator when I live in PA and love it which is why I purchased this one.
I would recommend this to a friend - Pros mentioned:Overall performance
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love so far great new fridge , arrived damaged but best buy made good on it.
I would recommend this to a friend The mailman delivers, BestBuy… not so much.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service I’ve ever experienced. You had 16 days from date of purchase to deliver a non-damaged product and you failed. You then rescheduled twice and did not deliver 6 days later and you did not call me or email me to tell me the second delivery would not happen. I was without any refrigerator in my house for 8 days and you wasted 16 hours of my time waiting in vain for delivery. When I finally called you for an update, you said you couldn’t deliver the fridge for another 18 days. I then called Airport Home Appliance, completed a purchase with them and they delivered the next day after the purchase. So much for being a longtime loyal BestBuy customer.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Walter M! Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico