The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Pros mentioned:
Oven
Rated 3 out of 5 stars
Great Oven, but good luck keeping the stove top cl
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Black stainless steel: Sigh. I truly wanted to love this range oven. It looks beautiful and modern in my kitchen and the oven features work well, although I was disappointed to find that the air fryer modes are pre-set and that it's not possible to select alternate air fryer settings. But the deal killer was the difficulty in keeping the glass range top clean. I am a neat cook and wash my cookware and utensils as I cook and wipe off my counters and stove top throughout my food prep. As recommended, I cleaned and polished the glass cooktop with a glass cooktop cleaner prior to first using the stove. Within 20 minutes of cooking the glass was covered with smears, smudges, and fingerprints despite wiping it frequently with a clean micro towel with a half-teaspoon of the glass stovetop cleaner on it, as I cooked. (See photos.) But, worse and frankly scary was how hot the glass cooktop and the black steel edge trim got! I had a stock pot pan on the right front burner that I had reduced from high to the No.6 setting. None of the other 4 burners had been in use. I had set a half cup of cream on the front left burner ready to pour into stock pot. When I reached for the measuring cup, my fingertips accidentally touched the glass top. The cup was a good 18 inches from the only active burner, but the glass top here had become so hot it burned my finger tips! Also, I discovered it was difficult to tell what size pans to use with each burner and that the highest wattage burner only went up to 3200 watts which doesn't work as well when stir frying with flat bottomed woks or skillets. Within 48 hours I returned to Best Buy and arranged to replace it with a black stainless steel GE Slide-in range, with all the same features except for steam baking. This range's burners are CLEARLY marked for pots from 5" to 11" in diameter and its hottest burner goes up to 3600 watts. As for the steam baking feature that is easily duplicated by putting a pan with hot water in it on the lowest oven rack before baking. However, I have to give a shout out to Best Buy and Geek Squad for their great service. The purchase, the initial install, the replacement process, and the install of the 2nd range went seamlessly!
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing your experience with us, Elizabeth. We truly appreciate your detailed feedback and are sorry to hear that the range did not meet your expectations. While we’re glad to know you found the design and oven features appealing, we understand your concerns about the glass cooktop, heat distribution, and burner performance. Your insights are valuable, and we will be sure to share them with our product team. If you have any further questions or if there’s anything we can do to assist you, please don’t hesitate to reach out to our team via live chat or by calling us at 1-800-374-4432 (Monday-Friday 8:30 AM - 8:00 PM EST and Saturday 9:00 AM - 6:00 PM EST). We’d be happy to help in any way we can. Thank you again for choosing our brand—we appreciate the opportunity to serve you! - Maria
Rated 5 out of 5 stars
I’m back in black with my Frigidaire
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best flat tops on the market? Great price. Stop looking I researched about 50 of them for you!
I would recommend this to a friend
Rated 5 out of 5 stars
Frigidaire Gallery Electric Range Excellent Choice
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are enjoying our Frigidaire-Gallery Electric Range. It looks great with the Black Stainless Steel finish. We used the Food Probe that comes with the Range, and it worked like a charm. We are very pleased with this purchase.
I would recommend this to a friend
Rated 3 out of 5 stars
Air fry option
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The air fry option makes a mess of the entire cavity and smokes out our kitchen
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Ann. We're sorry to hear you've had this kind of experience with your range. We hope you will let us provide a positive experience moving forward. We always want to make sure that it will be easy for each of our consumers to use Frigidaire products, and we are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Customer reviews from frigidaire.com
User rating, 4.8 out of 5 stars with 1858 reviews on frigidaire.com.