Customers have good things to say about the Gallery 550 Sq.Ft Smart Window Air Conditioner's cooling capabilities and ease of use, with many appreciating its smart features and WiFi connectivity for remote control. The sleek design also receives positive feedback. However, some customers find the unit to be somewhat loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
Pros mentioned:
Cooling, Wifi
Rated 5 out of 5 stars
Good air conditioner for me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new air condition keeps the area cool and comfortable I love the wifi use with the phone to control the function and cleaning the filter is easy
I would recommend this to a friend
Pros mentioned:
Cooling
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Good AC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This AC works fast to cool down my living room. The cool factor is immediate and awesome. It loses a star because it is pretty loud, but then again I’ve never had a window unit that wasn’t. I don’t really use any of the “smart” functions so I can’t really speak to that, but I’m sure some people would like that as an added bonus.
I would recommend this to a friend
Pros mentioned:
App, Ease of use
Rated 4 out of 5 stars
Slick Looking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've gotten several compliments on the A/C--no messy buttons or ugly grate. The grate and filter are especially easy to clean, just pull off (no hinges to break. I used the remote control from my phone at first, and found the app easy to understand--but it seems to need updating with every software update, so I don't bother with it anymore.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
quality unit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this was a great upgrade sleek quiet easy install, cool cool did seem a little cheaper to run,seem more efficient
I would recommend this to a friend
Pros mentioned:
Cooling, Wifi
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A bit too noisy, but love the way it looks, cools the room in no time and the ability to turn it on before I get home via the app/WiFi is the real reason why you will want this a/c.
I would recommend this to a friend
Pros mentioned:
Cooling, Ease of use
Rated 5 out of 5 stars
Powerful and easy
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cools our entire first floor (open concept) and very easy to use. I like the operation through Alexa and it has outperformed my other smart AC (GE Quirky).
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Works rather well!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As another reviewer had mentioned about the air blowing upwards I too was skeptical. I have to admit that this AC works quite well! This 12,000 BTU replaced a Haier 14000 BTU AC and it is smaller and lighter but I feel it's just as powerful if not more as it cools the same size room much faster and quieter. Really great purchase. Would recommend this to anyone looking for a rather large sized AC. Also the smart featureof this is super convenient. Ont thing I don't like is that you have to schedule the whole thing and if you decide to change the schedule you have to go and delete the whole schedule and redo it from the start. Frigidaire should update the app.
I would recommend this to a friend
Pros mentioned:
Cooling, Wifi
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Keeps room exceptional cool
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the WiFi connectivity allowing to control temps when not at home, cools large space easily, loud though.
I would recommend this to a friend
Pros mentioned:
App
Rated 5 out of 5 stars
Very nice Air Conditioner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best Air Conditloner i ever own i like the app I can turn the air on when i leave work and the house is cool when i get home
I would recommend this to a friend
Pros mentioned:
Cooling
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Works excellently!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoying the design and how well it cools down my room. Yes, it is a bit loud but for the way it keeps the room very cold for a hot summer night, it's worth it. Plus, it tells you what the temperature is in the room. Have not used the app as of yet, but really do not need to at this point.
I would recommend this to a friend
Pros mentioned:
Cooling
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Great AC!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic AC that is great looking and does an exceptional job cooling. Love how I can turn it on 15 minutes before I get home from the app. Some may think It’s loud but that doesn’t bother me. I purchased two of these; an 8k and a 12k and I’m happy with both.
I would recommend this to a friend
Pros mentioned:
App
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great air conditioning unit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this air con unit on sale and couldn't be happier with my purchase. The auto function and app are very useful. It is not quiet but can be expected from this type of unit.
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 4 out of 5 stars
Easy to install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very heavy unit. 2 of 3 came damaged during shipping but all is squared away and getting 2 reshipped. So far so good. Easy to set up with WiFi. Cools the room fast.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Pumps out sweet cool air!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item produces cold air as expected, albeit a bit noisy. I do like the cleanable magnetic removable filter. Packaging could be better to prevent shipping damage.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
Great A/C
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my daughter's bedroom. She likes it because she can control it from her iPhone and Alexa. It was easy to install and has a sleek modern look.
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 3 out of 5 stars
Doesn't cool large rooms
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my attic apartment which spans around 500 sq ft. The unit works to cool the room during the night but it's too hot during the day and the until will stay on just to keep the room at 78 degrees. It's a cool feature to be able to control the unit from your phone but If I was to go back, I would either get a larger unit or skip on the wifi connectivity all together.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Elecb! This unit is designed to cool a space that is up to 550 sq ft. However, if it is not insulated, or has extra solar heating, you will need to add 10% capacity. Since you are using this in an attic, it is possible that you need a larger unit. ~ Brandi
Rated 3 out of 5 stars
Mediocre
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was expecting much better performance. Over priced under performed. I purchased 2 of these both different sizes and neither will cool my bedroom or my living room. They shut down too quickly. Also the wifi service is only good for one. When I try to link the second one it removes the first.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Oh no, Freeway! We certainly apologize for your experience with your air conditioners and thank you for bringing your concerns to our attention. Selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling and larger is not always better. So that we are able to ensure that you have the proper size air conditioner's for properly cooling and assist you with your Wi-Fi concerns, please reach out to us at 1-800-311-4667 Monday-Friday 8:30am-8pm EST at your convenience. Kindly, Ciara
Pros mentioned:
Cooling, Ease of use
Rated 5 out of 5 stars
Compact and easy to use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks cute. Cools very well and is easy to use and turn on and off even if you are not home and want to use it for pets
I would recommend this to a friend
Pros mentioned:
Wifi
Rated 5 out of 5 stars
Excellent Quick Cooling
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this unit for an upstairs room that doesn’t quite get cool enough during the hot summer months. I really love the wifi feature as I can turn it on and cool the room before going to bed and leave it off when not in use. I also like the air circulation mode. Keeps the room fresh in my opinion. Occasionally the WiFi & app will have issues but not often. Pretty solid product highly recommend!
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Cooling time
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very modern look , 12000 btu is powerful and quiet ! Clean lines ! And controls via app remotely ! Perfect AC !