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Customer Ratings & Reviews

Your price for this item is $437.99
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The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 57 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the Home Comfort Median's cooling capabilities, saying it effectively cools small spaces. Many also find the installation process to be easy. The remote control is another convenient feature that customers appreciate. However, some customers have mentioned that the unit can be noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 4 out of 5 stars

    Good Product. Good deal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very well, I would recommend this product to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airconditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appliance is working good after having to return original due to damage when delivered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not nearly as good as the one it replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third unit of this type. The first one ran great for many years. We use it in an insulated basement area. The first one was great at removing moisture from the air and keeping the basement cool in the summer and warm in the winter. When it started to fail, we bought the currently available Frigidaire ac/heat unit. It worked ok at first, but did not remove nearly as much moisture from the air as the first one. At a year old, we were having moisture levels of 65-70%. Since it was under warranty, we called Frigidaire. They said that wasn't right and that they would replace the unit. So, we now have the latest Frigidaire ac/heater. It has been installed about 2 weeks now and is keeping the humidity level under 60%, but barely under 60% most of the time. We have to keep the temperature lower than what we would like to make the unit run more to remove more moisture in the air. Thankfully, we have a dehumidifier in another room in the basement, or I know we would have a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit very strong out put

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Unit very strong output very quiet unit and has lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good severs but the size is for store not for small rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great air conditioner for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and is very quiet. Happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Would 100% recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product performed as needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to install. Seems to be performing as advertised.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service from BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went ahead and tried to buy this AC from Best Buy and never again will I try. I purchased it the first time to get it sent to my house, it gets sent to my house and it comes it with a nasty bump on the corner and just not taken care of so I return it. I order the same one to get it sent to the store so they will judge and see if it’s in good condition or not, go to pick it up and the same thing. These guys don’t even care about quality so never again will I buy an appliance from here.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, steve! Thanks for providing us with that feedback. We are sorry to hear that both of your appliances have arrived damaged. We would be glad to assist you in locating an alternative dealer who has this model for you. Connect with us via Live Chat on our website or call us at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna Frigidaire

  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully is easy to operate.Happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best air conditioner ever. Best buy was the best too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    u advertised unit as wall or window.(window only)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to get a sleeve unit as i needed a wall mounting. naturally it didnt

    No, I would not recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 4 out of 5 stars

    Very Good replacement to my old AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit in July, so I have had to for a little over two months. I am happy with my purchase and enjoy all the different settings on the unit. My only gripe is that when I am using the ECON mode that unit waits until the temperature rises significantly before cutting on. My fix has been to lower the thermostat temperature in order to maintain reasonable temperature while still allowing the fan to not run continuously On my last utility bill I noticed that this unit appears to be more efficient than my last unit. My utility bill was 20 dollars less than what I paid August of last year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too long to get anything resolved

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought never used until it got real hot and then it did not work, having record heat and is taking 2 months to get anything done with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC came damage and Bestbuy didn't do anything about it. I returned it. Thanks a lot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mehh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit worked well for 3.5 years and took a crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC/Heat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit in my wall for a year now and i am fully happy with it. i believe this item is great for what i paid for it and it lowered my electric bill year round from my old ac unit and my coil heating.

    I would recommend this to a friend
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