Customer Ratings & Reviews
- Model:
- EFRF314
- SKU:
- 6450659
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers value the compact size of the Platinum Series 3.0 Cu Ft Upright Freezer, finding it ideal for various spaces and exceeding some expectations in terms of storage capacity. However, some customers reported receiving units with damage, including dents and other imperfections. The freezer's functionality is noted as generally acceptable despite these issues. Overall, the size is a significant positive aspect, while the condition upon delivery is a notable concern.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Condition
Damaged Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered with the top back left corner smashed in. Opened it after 15 days, so we couldn’t return it. It works fine, despite the damage, but wouldn’t recommend it to anyone else.
No, I would not recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Unhappycustomer, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Series 3.0 Cu Ft Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
Brand response from FrigidaireSupport
Posted .Oh no! We're saddened to hear that this has happened and thanks for bringing it to our attention. When you get a chance, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
