Customers consistently note the air frying capabilities as a significant advantage, with comments praising its ease of use and effectiveness. The microwave's overall ease of use and high-quality construction are also frequently highlighted as positive aspects. There were no negative customer comments reported. The product offers a good value for its price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
Pros mentioned:
Air fry, Quality
Rated 5 out of 5 stars
Microwave with an air fryer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What an awesome microwave with so many features especially the air fryer!!!
You can tell this is a higher level of quality than normal
I would recommend this to a friend
Rated 5 out of 5 stars
Frigidaire only.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Frigidaire gallery is the only appliances i buy. Bestbuy ordered it in store for me, and called me when it was in. Easy and smooth transaction.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great microwave!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this is an excellent microwave. There are plenty of options, and relatively easy to figure out. The only problem we had with the installation (we did it) was that the mounting nut to secure the microwave to the cabinet had fallen into the microwave. This is a piece that is attached internally in the microwave. We had to remove the microwave sleeve to find the nut and resecure it. Best to double check that these nuts are in place prior to hanging.
I would recommend this to a friend
Pros mentioned:
Air fry, Ease of use
Rated 5 out of 5 stars
It does everything I need it to do
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's pleasingly straightforward to use. It does well everything it's meant to do, from microwaving, to convection cooking, to air frying. You may find you'll want to adjust how or on what you're cooking, e.g., baking or reheating pizza, but in the end i think you'll be pleased with the results. Looks-wise, it's clean and modern; I only wish the brand label was a little less conspicuous.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 3 out of 5 stars
Neat Gizmo still figuring out the quirks.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OTR microwave functions as a clock and it microwaves great. The air fry mode is a selling point and seems alright if you add 15 minutes to any frozen product description. This could indicate that the area volume inside the microwave is larger than most stand alone air fryers.
The build quality is nice and the appearance is excellent.
One quirk that may be a feature of most over-range microwaves is the reason this unit lost 2 stars in the review. Turn on the vent fan and the 1980AFA microwave sure does blow air like intended. This is out of a discrete opening in the top of the door crevice.
Now for the confusing aspect of the product orientation process.
Where does all of this air that the vent fan is blowing come from?
My guess is that this air should be feeding the blower fans from the bottom of the unit through the stainless mesh screen openings.
Not with this particular serial number.
Not a logical guess as for why it would not.
Would not recommend this item due to the confusion that this model might evacuate air from a cooktop below.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Professional series
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave is very user friendly and looks sleek. It is larger than we were expecting and does not sit flush with the cabinets
I would recommend this to a friend
Pros mentioned:
Air fry, Quality
Rated 5 out of 5 stars
Mr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best microwave we’ve ever owned. The air fryer is fantastic
I would recommend this to a friend
Rated 5 out of 5 stars
Very HAPPY customer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Luv My professional kitchen appearance. The functioning of the microwave is stupendous. Great matchup with my Frigidaire professional stove. Returning to my awesome cooking skills. Love my microwave and stove. Yes, I would recommend this item.
I would recommend this to a friend
Pros mentioned:
Air fry, Quality
Rated 5 out of 5 stars
Mike
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this unit. Air frey, convection oven, looks great, and quality of Frigidaire.
I would recommend this to a friend
Rated 2 out of 5 stars
Popcorn dilemma?
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just moved in. Looks great! But almost set the smoke alarms off when trying to make microwave popcorn. Tried the popcorn setting on the microwave. Tried instructions on the popcorn. Tried 30 seconds at a time, shaking bag in between, but always burnt and smoldering in the middle. Is there something we’re missing? No real test for other foods/functions yet.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing your feedback and experience with us, Lisa. Frigidaire is passionate about making it easier for all families to live a little better every day so if there is anything we can do to help you, please do not hesitate to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Pros mentioned:
Air fry
Rated 5 out of 5 stars
Microwave, air fryer, convection oven, ice cream t
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced original professional, it’s absolutely amazing I couldn’t have chose a better model
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Happy Wife, Happy Life Applies
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's been a few weeks and we love our unit. It does everything we need it to, and it's easy to use. Just fantastic value for the price we paid. Plus, the wife is happy. I recommend it and look forward to many years with our unit.
I would recommend this to a friend
Rated 5 out of 5 stars
Very good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much more powerful than my old microwave. Easy to operate, with easy to open door.
I would recommend this to a friend
Rated 5 out of 5 stars
A good replacement for a discontinued model
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to own a previous model of a Frigidaire Professional OTR microwave. Unfortunately it broke down, and I needed a new one with exactly the same size. Happy to report that a new model fits a mounting from a previous one.
I would recommend this to a friend
Rated 5 out of 5 stars
Frigidaire
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing microwave! Super happy with all the features.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, ChristopherN! Thank you for your 5-star review! We're thrilled to hear that you're loving your microwave and all its features. Your satisfaction means so much to us! ~Juan
Pros mentioned:
Air fry
Rated 5 out of 5 stars
Great value, easy to use, alot of modes!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolute steal, combines so many modes including air fryer so it helped to reduce the amount of clutter in the kitchen!
I would recommend this to a friend
Pros mentioned:
Air fry
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great, sleek and works great for air fry too, great exhaust
I would recommend this to a friend
Rated 2 out of 5 stars
Unreliable
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When the unit works it does a fair job with the 'microwave' aspect. The 'air fryer' is awful, a pittance compared to our actual air fryer. 2 months after installation the surface lights for the stove stopped working, not covered by warranty, easily replaced by me. Then 11 months into use the machine stopped functioning altogether, while not even in use. This was covered by warranty, but took 25 calendar days for a repair person to even show up. Frigidaire customer service is absolutely horrendous.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
We are sorry your experience didn’t match your expectations with your microwave. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Rated 4 out of 5 stars
Air Fry Convection Mucrowave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t installed it yet but the unit came undamaged..
I would recommend this to a friend
Rated 5 out of 5 stars
Great purchase!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a absolute fantastic space saver. you can do so much with one product...