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Customer Ratings & Reviews

Your price for this item is $2,599.99
The comparable value price is $3,899.99

Customer reviews

Rating 4.2 out of 5 stars with 25 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the dual ice makers in the Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker, finding them a significant advantage. The ample space inside is another frequently praised feature, with users noting its suitability for various sized items. However, some customers noted unusual sounds from the refrigerator's operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 1 out of 5 stars

    I got a Lemon I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered June 6th and within 2 weeks I had to throw away entire freezer full of food totally by over $125 due to not freezing. I called Best Buy since it was so new and they referred me to a 3rd party service company- they came once and needed to order parts so coming back. Today is July 7 and I still and without a fully functioning refrigerator-awaiting parts on a brand new refrigerator-

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Good day, ElizabethD! We are disappointed to learn this has been your experience with your refrigerator. First and foremost, please accept my sincerest apologies for the unsatisfactory experience, but I really appreciate you bringing this issue to my attention. We would love to make sure your concerns are quickly addressed. Please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire

  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    4 Door Frigidaire Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. The design is classy and even though it is only 21.4 cu ft., the space is in the right spots for both large and small objects. The dual ice maker is a winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Professional Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - Ice cubes are tiny would like to have full size cubes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and stay away from this product. I purchased this refrigerator and it lasted about 5 months. I had to sit with a broken one for over 6 months then the finally replaced it with one that has been broken since they delivered it. They now want me to wait for parts that are on backorder for a brand new refrigerator.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, KaneSadie! We apologize that this has been your experience with your French door refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event, they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Rated 1 out of 5 stars

    Arrived broken. Never fixed. Total fail!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower icemaker arrived broken. Waited months and months but it never got fixed or replaced. Had to get refund. Frigidaire total fail!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, ken0arto! We apologize that this has been your experience with the ice maker for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and if you give us a chance, we would like to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
      -Sam Frigidaire

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