Customers regard the counter depth of the Professional 22.3 Cu. Ft. Side by Side Counter Depth Refrigerator as a great feature as it fits perfectly in their kitchens. The large capacity of 22.3 cubic feet is also well-received, providing ample storage space for families.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
Cons mentioned:
Build quality, Ice cube size
Rated 3 out of 5 stars
Professional Series??????????
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the professional series and the emblem that proclaims it right on the front door is out of plumb by nearly 1/4”in 3”.
The ice maker does not make enough ice for 2 people to use twice a day. I am still trying to figure out what professional means to Frigidaire. One of the shelves fell off the refrigerator door, it was not locked in by the “professional “ installers that Best Buy sent to install it.
Just got off the phone with Best Buy’s geek squad representative and they are sending someone to fix the problems in 2 days. I will update the review afterwards.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi there, Hapibuyer! We apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We would be happy to see how we can help with this. Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Cons mentioned:
Build quality
Rated 4 out of 5 stars
Great service and delivery. Product showed some d
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was excellent. Product had scratches/blemishes in 3 drawers. Best Buy compensated me with a gift card.
Product general quality not as good as my old refrigerator. Appreciate the gift card but still wonder why the product was damaged.
No, I would not recommend this to a friend
Pros mentioned:
Appearance, Capacity
Rated 5 out of 5 stars
Nancy roseberry
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is working great. It even has more room because of the depth.
I would recommend this to a friend
Pros mentioned:
Ice making speed
Rated 5 out of 5 stars
Top of the class.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is working perfectly. It fits into the space I have with no issues. The water is fantastic and the ice cubes provide a refreshing cool drink with any beverage. Thank you.
I would recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased from Best Buy outlet. Had a door that was slightly shorter. I was able to order shims and now both doors are even
I would recommend this to a friend
Rated 1 out of 5 stars
LED light panel does not work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I drove the refrigerator 50 miles to my house and paid someone to take it up a difficult flight of stairs. The light panel on the ceiling of the unit does not work. It makes me want to put in stick up motion light so I do not have to go through the hassle of returning it or trying to coordinate and fight with the warranty group.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello JasonB. We’re truly sorry to hear about the trouble you’re facing with your refrigerator. That sounds incredibly frustrating, especially after the effort you put into bringing it home and getting it set up. It’s completely understandable to feel overwhelmed by the situation. If your unit is still within warranty, we can certainly explore repair options for the light panel. If it turns out that it’s unrepairable, we’ll work with you to consider other alternatives. Your satisfaction is very important to us, and we want to help make this right for you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
Rated 4 out of 5 stars
Fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit is very easy to move and when opening doors the unit moves from its position. Opening and closing lower drawers is easy but also noisy.
I would recommend this to a friend
Pros mentioned:
Appearance
Cons mentioned:
Ice cube size
Rated 4 out of 5 stars
Nice looking & functional, but a couple drawbacks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice looking fridge and has functioned very well for us so far, with a couple of drawbacks. The main one is that the freezer door pops open a bit when the fridge door is shut. This has been an issue with teen boys in the house who use the fridge frequently! The ice cubes are also on the small side (Not really a big deal, but if like regular sized cubes, know that you will not get them with this fridge). Otherwise, this has met our needs.
I would recommend this to a friend
Pros mentioned:
Capacity, Ice making speed
Rated 5 out of 5 stars
Frigidaire side by side counter depth
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator. Ice maker is reliable. The bells and whistles are minimal which means less can go wrong. It has plenty of room for two people.
I would recommend this to a friend
Pros mentioned:
Appearance, Capacity
Rated 5 out of 5 stars
Smart use of space
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coolest fridge ever owned. Not only do we love the way it looks but technically it's smaller that our old fridge but somehow holds more
I would recommend this to a friend
Rated 1 out of 5 stars
Professional FAILURE
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Warning! Frigidaire Service is unavailable in the mountains of Clear Creek County Colorado . 6 MONTHS OLD ! The freezer door displays the error "ER" "CE". I cannot adjust the freezer or refrigerator temperature and the ice maker no longer functions. I called Frigidaire and was told a service agent would call within 3 days to schedule an appointment for repair, this never happened. When I called Frigidaire for the 2nd time I was told the Service tech denied and canceled the appointment . I was then told the repair would be escalated to a "priority" status and I would receive a call in 24 hours and of course I haven't and I'm sure I won't.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that you had less than stellar experience with our product. Please know that we don't have any control over the technician availability, but we assure you that we prioritize very customers concerns. We want to make sure that you are getting all the assistance you need, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Pros mentioned:
Appearance, Capacity
Rated 5 out of 5 stars
The Best of the Rest
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A wonderful refrigerator! Looks really good. It has lots of room. Designed with practicality in mind. Frigidaire has a really great reputation! It is reliable & it lasts. I am so thrilled with it.
I would recommend this to a friend
Rated 3 out of 5 stars
Smelly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was really excited. Everything seemed great except a really bad overwhelming odor that came from the fridge itself. It comes from the fridge & freezer, started once the fridge reached it is set temp. Couldn’t live with it, sorry Frigidaire but it maybe something you need to look into. Not sure where it is coming from, but My mom thinks It's coming from underneath when the fans kick on. It maybe exhaust & chemicals used for plastic coatings, glue. It permeates a lingering stench in the kitchen, even when there is no food in kitchen.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi there, valued customer! Thank you for making time to provide us with your feedback. Hi there, valued customer! Thank you for making time to provide us with your feedback. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Pros mentioned:
Appearance
Rated 4 out of 5 stars
Installation Sucks
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Frigidaire works as advertised, but the installation sucks.
I would recommend this to a friend
Cons mentioned:
Build quality
Rated 2 out of 5 stars
Not worth the money
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Noisy, seal already loose and so fridge doesn't stay shut.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Cons mentioned:
Ice cube size
Rated 2 out of 5 stars
Just OK
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doors are always uneven, water and ice dispenser too short for standard water bottles. Shelves have very limited adjustments in both fridge and freezer.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing your experience. We apologize for the issues you’ve encountered with uneven doors, the water and ice dispenser height, and the limited shelf adjustments in both the fridge and freezer. We understand how important these features are for convenience, and we appreciate your feedback as it helps us improve.
If you have any questions or need further assistance, please feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. We’re happy to assist! -Yhano
Pros mentioned:
Ice making speed
Rated 5 out of 5 stars
Great Fridge
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I love this refrigerator. It is very spacious for a counter depth and looks great, and makes ice very quickly.
I would recommend this to a friend
Pros mentioned:
Ice making speed
Rated 5 out of 5 stars
Best fridge
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is so unique. I just love everything about it. Even the size of the ice cubes are different. You betta get you one of these.....
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Excellent Fridge, Best Decision I Ever Made
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is fantastic. It has so much room & the layout is great!! If you're looking for a new fridge......put this on your list to look at........and buy it !
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect fit and function
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had it about a month and love it! I needed a pretty specific fit and this model was one of two that would work. My last Frigidaire was a French door model and it developed issues after 8 years due to the cooling mechanism being so compact in the counter depth model. Hopefully this one won’t have that issue. Definitely go for the Professuonal as it seems to be better quality than the Gallery