Customer Ratings & Reviews
- Model:
- PRFG2383AF
- SKU:
- 6540378
to a friend
Freezer Stops Working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful fridge and very spacious but freezer stopped working after 15 months. I got the protection plan to get it repaired but it was a struggle.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi MichellyM, thank you for sharing your experience with your Frigidaire fridge. I’m glad to hear you love its spacious design and overall look! However, I’m truly sorry to learn that your freezer stopped working after just 15 months, and that getting the repair through your protection plan was such a struggle. That’s definitely not the hassle we want for our customers.
We want to make things right and ensure your fridge is working perfectly again. If you have any additional questions, concerns, or need further assistance, please don’t hesitate to reach out to us directly via Live Chat on our website or by calling our Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and ready to help.
Thank you for being a Frigidaire customer, and we hope to resolve this quickly so you can continue enjoying your fridge! Have a great rest of your day! – Maico
- Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator and the Best Buy services!!!
I would recommend this to a friend Awesome counter depth refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge!! It has plenty of room and keeps everything cold and crisp! My last refrigerator was a Bosch, and I like this one much better. It is so easy to clean both inside and out.
I would recommend this to a friendA smart choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this model and like the space it offers in the freezer. The freezer design is clever and the ice maker would provide enough ice for a family. The refrigerator is nicely organized and the French Door design is so easy to access being on the upper half of unit. The stainless finish really resists fingerprints also. I did weeks of research and glad I chose Frigidaire Professional.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! So far hapoy with purchase. The only thing i would recommend is a lock optionon the side panel to save settings. At times i have changed the temperature.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth the wait. It performs above expectations once you get used to the controls.
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best counter depth fridge. Holds a large pizza box. Love where the water is and makes lotsa ice.
I would recommend this to a friend- Pros mentioned:Overall performance
A+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this Frigidaire, so glad we made this choice
I would recommend this to a friend It died immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire fridge stopped working about a montth after install.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi JulieH, we’re very sorry to hear that your new refrigerator stopped working so soon after installation — we understand how frustrating this must be. For assistance, please reach out to us directly via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. Our team will work with you to get this issue resolved as quickly as possible. - Reed
