Customer Ratings & Reviews
- Model:
- PCFG3078AF
- SKU:
- 6537101
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers are negative about the controls on the Professional 5.6 Cu. Ft. Freestanding Gas True Convection Range. Concerns have been raised about the controls overheating, their placement making them vulnerable to accidental activation, and the potential for unintended operation due to their design. The placement and operation of the controls are a significant source of customer dissatisfaction.
This summary was generated by AI based on customer reviews.
Professional stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it came damage, best buy was quick to rescheduled for a new one. Love that it has an air fryer and timer. By far, one of the best stove I own.
I would recommend this to a friendGas range.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range, sturdy construction. The gas controls feel like they would last.
I would recommend this to a friendGreat service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provided excellent service in getting our stove ordered and delivered. We had a couple come with dents but Best Buy reordered and got us a perfect stove! We love it! Delivery was great!
I would recommend this to a friend- Cons mentioned:Controls
It’s a shame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful looking stove but I would not recommend purchasing it for the following reasons: 1. This stove is a few years old and the oven box warped and the racks no longer fit securely in the oven, rendering cooking a stressful chore. 2. The controls are easily bumped out and turned on so if you accidentally bumps it, you’ll turn the gas on. 3. It can make weird noises and vibrate when the oven is on. 4. The burners can be stubborn to light. It’s a shame because we bought this along with the matching fridge and we are not happy with either.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
- Cons mentioned:Controls
Am I too short, maybe I need a stool!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have concerns of the front knob control. I seem to turn the knobs on by reaching above for the microwave. I must be careful love the combination of the insulation. Awesome!
I would recommend this to a friend - Cons mentioned:Controls
Regretting my Frigidaire appliance purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to get our brand new free standing gas range replace. Over heats, hums, makes all kind of noises and the controls are so hot you can’t touch them.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Neil. We can feel the disappointment, and we want you to know that we are willing to help you with any possible options we have. We understand how important it is to have quality appliances at home. We're sorry that our products did not meet your expectations. Please don't hesitate to contact us for more assistance, via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. My only problem is that the part that sets on the gas flame looks like it's bubbling
I would recommend this to a friendstove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice easy to use would purchase again appearance is very sleek
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and nice to cook with and enjoy dinner, very easy to use
I would recommend this to a friendFrigadaire Professional Stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, great looking plus many features.
I would recommend this to a friendOven Caught Fire
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the beginning, it was so good, but the oven suddenly start the Self-Cleaning by itself and Frigidaire did not respond favorable when I ask for a replacement and they just said I need to cleaning and put it back and that its I don't recommend buy a Frigidaire stove.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your appliance, we hope that no one from your family got hurt. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Frigidaire professional awesome stove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic stove and best buy crew did a great job delivering it. They also charged a fair price.
I would recommend this to a friendAwesome Range oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it very long, very satisfied with purchase.
I would recommend this to a friendWhere is it?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to review this item, but it has been a month since Best Buy took my money and they have lost my order twice, arbitrarily set two appointments, then never showed up. After hours & hours of chatting with robots I still have any idea if I will ever see this stove, let alone be able to do a "review".
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Gary. Thank you for sharing your feedback. We're sorry to hear about your experience, and we hope you get proper assistance. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Hazard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this range for about two years. Overall it has performed well. The digital electronics have been troublesome however and require an occasional reset by plugging and unplugging the stove or turning it off and on at the breaker. My biggest complaint about this range is the ease of which the large dial controls for the range top can accidentally be turned on. If you bump into one in passing, you can turn it on and not know it until you smell the gas. This problem alone is reason enough not to buy this range.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you sharing your feedback with us about the range. Please know that it's important for us to hear if our products are meeting our consumers' expectations. This certainly isn't how we would want your ownership to go and regret that this has happened. When time permits, please feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel
Great stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridgidaire professional series is a step above the rest. This is comparable to the higher end brands that cost twice as much. I’m a professional chef so I needed to purchase a stove that was going to keep up with my expectations , and this model has been everything I hoped it would be
I would recommend this to a friend
