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Customer reviews

Rating 4.7 out of 5 stars with 462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the PureSource2™ Replacement Water Filter's improved water quality and ease of installation. Many appreciate its compatibility with their refrigerators and the filter's good price. While some experienced leakage, the majority reported positive performance and a perfect fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 462 reviews
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes these filters work, sometimes they don’t. They leak or just pop out immediately after new installation. Appliance guy at Best Buy is aware of the issue but claims that filters cannot be returned or exchanged once the package has been opened. He said the Frigidaire refrigerator that this filter fits is referred to as “the waterfall” in the industry, but the product has never been recalled. If you buy this filter there’s a good chance you’ll be throwing away $50. I purchased this filter 6 months ago to replace when the old filter (that works perfectly) reached a year old.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're truly sorry to hear that your experience with our product didn't match your expectations. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Our team will evaluate your review to help in implementing future design improvements to our product lines. If there's anything we can do to assist you, please do reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria Frigidaire

  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Frigidaire PureSource2 Replacement Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insert and water quality is great. Prefer this brand compared to the substitute.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Nice plug-and-play design. Great taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way that these replacement filters easily eject with the push of a button and install by quickly sliding and securely snapping in to place. They are much more convenient than twist-in style filters that sit there leaking while you attempt to wrestle them off. The water quality is also very good tasting and remains that way for a very long time. I notice no change in taste during their life, even long-after the recommended replacement intervals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Water quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product performed as intended. Easy to install and filters my water effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Best Buy makes it Easy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock item - Easy. Curbside pick-up 30 minutes later. Easy. Consistent competitor pricing - Easy. Installation - Easy. We were remiss and hadn't replaced the filter in a long time. Immediately noticed improvement in the 'fridge water quality after running a few cups through.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water quality

    Rated 5 out of 5 stars

    Filters water for a long time.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect. Filters the water very well. I have purchased these filters in the past and they last quite a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to shopping for my house all what you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PB in Amarillo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed, but it was not available in the store which I prefer. However, it did arrive at my home very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water quality

    Rated 5 out of 5 stars

    Bestbuy had it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for this specific brand for our fridge and it was cheaper at Amazon but Bestbuy matched the price and I was able to replace my water filter asap! I'm so glad Bestbuy had the Pure Source 2 replacement filter. It works perfectly. our water tastes great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Frigidaire refrigerator that takes this filter. My water is pretty hard with minerals and such and this does a good job of filtering those out. I drink a lot of water and use the ice maker, so this does well. Push of a button and the old one comes out, the new one goes in. Run a big glass of water through it and the charcoal flavor is gone. Wish it wasn't quite so expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good water quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for over ten years and they provide a excellent level of water filtration. The price is very good at Best Buy. I bought extras because they are an old product and BB might not continue to stock them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water alwasys tastes better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for Frigidaire; have used it since buying this type of fridgerator some years ago. Hope they don't stop making this type or I will have to buy another refrigderator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Leakage

    Rated 5 out of 5 stars

    Good filter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product regularly for Frigidaire refrigerator. It is easy to replace and does not leak. It lasts almost a year for two of us. Price is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water filter is the appropriate replacement for my refrigerator. Inserts quickly without any problem. Works from 6-9 months. Wish I could buy in store, but product was delivered within a week of ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filters are a bit difficult to find in stores, so I ordered online and saved the hassle for having to locate it in the store. They are super easy to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the product was easy to locate and was easy to install. The filter greatly improved the taste of water and clarity of the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Excellent Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a filter for my Fridge and found it at Best Buy for a decent price. Excellent Product, and water does taste refreshing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Great water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to install and the water taste great after your initial use. We all need to have the best clean water and this product is the very best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Frididaire Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to order on-line, as they don't carry in my local stores. It was very easy to pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Overall performance

    Rated 5 out of 5 stars

    Obvious choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only filter available that I am aware that will fit my model. I have replaced it repeatedly and it has worked perfectly each time.

    I would recommend this to a friend
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