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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, producing beautiful pictures, and the ease of use, making it perfect for beginners. Many appreciate the camera's compact size and lightweight design, ideal for travel. The film simulation options are also a popular feature, allowing for creative image control. Overall, the feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 88 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Horrible Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is amazing, I love how the photos turned out. However, the purchasing experience was horrible. I ordered it for pickup and I saw that my order arrived at the store through the tracking it provided me. But after a few days, it still says preparing for pickup. I livechatted with customer service and they told me that the order is at the store and just go to the store to have them take a look. I went to the store and asked about my order, but the worker came back and told me that my order was stolen and it came in a empty box. He told me to email online support because the store cannot reorder the product. But they didn't think to even inform me about the situation? Had I not go to the store and ask I would never even know what happened. I then went online and chatted with online support and told them about the situation. But guess what? They told me there's nothing they can do and the store is supposed to order it. They kept telling me to go back to the store while the store told me to contact support. No one was helping me and resolving the issue and no one could cancel the order or reorder the order. I ended up ordering the camera again to receive the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Camera puchase I have made in a while!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing the Fujifilm xT30 ii for a while now and am so glad I went through with the purchase! The manual is user friendly, I love the film simulations you can program into the camera and ease of use. Definitely a camera I will be taking on multiple adventures in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Best purchase i have made in a while. The pictures are professional looking.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful pictures

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pictures without any setting adjustments. Takes a bit of a learning curve for a beginner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital but Film effects, yes please!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera! I really enjoy the idea of shooting digital and having that film effect! Even though sometimes the photo app isn’t the best, my favorite part of this camera is that i can send the photos from my camera to my phone! coming from an older camera to this, LIFE SAVER! Id definitely recommend this camera if you love the film look!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great user experience and pics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you learn how to set up the camera, the user experience is amazing! I've gone from camera to camera finding something that worked for me. I switched from the Ricoh GR3, wanting a better autofocus and user experience. I was very happy with what I got with the X-T30.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So cute and worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute lil thing. I need to get better at making the preset filters

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Vintage look but very stylish

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and handy, perfect for street photography and travels. amazing dials for quick settings adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for travel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best travel camera for those who don’t want a point and shoot but still want something light and compacted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for casual shootiing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to add recipes directly to the camera. Im not a professional by any means butnits a pretty easy camera to get the hang of and its great for traveling. Reccomend for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Travel Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect everyday carry and travel camera. Purchased as a secondary camera to my X-T4, but I find myself picking this one up more often because of its size. Pairs perfectly with the XF35 1.4 and XF18-55

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality, for its price the only thing would be the battery life isn’t the best which means invest more money in extras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfec travel camera. I brought the camera with me everyday taking pictures every moment. Pictures came out so beautiful without editing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fujifilm xt30II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Works well for beginners like me. Easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great portable camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small , lightweight and easy to travel with ! Love it !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mirrorless Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone who chooses to purchase their first mirrorless camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No refund or replacement for empty box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely furious. I ordered a Fujifilm X-T30 II camera and a lens from Best Buy, and they sent me an EMPTY BOX. How does that even happen?! I contacted them immediately for a refund or replacement, and they initially said they’d refund me. But then, out of nowhere, they emailed me saying they wouldn’t give me anything. I even have solid proof from my building’s CCTV showing the delivery guy dropping it off like there was nothing inside, and they still refused to take any responsibility. I’ve now lost a ton of money because of their incompetence and lack of care. This whole situation has been a complete disaster. Best Buy is supposed to be a trusted company, but clearly, they don’t care about their customers or their mistakes. I’m left with nothing but financial loss, frustration, and a terrible experience. Stay far away from them unless you want to risk your money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fujifilm XT-30

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the camera, it takes great pictures. No issues so far, I will update if any come up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife this camera and she melted, the pictures are great it easy to use and it’s durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to use, a very nostalgic look to it.

    I would recommend this to a friend