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Customer Ratings & Reviews

SKU:
7983346

Customer reviews

Rating 4.7 out of 5 stars with 1146 reviews

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94%
would recommend
to a friend
Page 1 Showing 1-20 of 1,146 reviews
  • Rated 5 out of 5 stars

    Professional services

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    Posted .

    The agent mounted my TCL tv and set up the apps including how to create an account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike & Nick = Quality. Nothing less.

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    Posted .

    Very surprised with our technicians. Talk about exemplifying "Aloha"! Well done, Best Buy. Mike and Nick went above and beyond. They did a fantastic job setting up our Rocketfish tv mount, Samsung QLED tv, and Samsung Soundbar. Tv was mounted on the backside of a full bathroom wall, so the Legrand in wall concealment kit wouldn't be a smooth install. They explained the pros/cons and in the end we opted for them to not install it. I would like to recommend Best Buy get Nick and Mike new tools and an increase in salary. They deserve it imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Geek Squad

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    Posted .

    Even though they did not work for the Geek Squad, the gentlemen who put my NBA Jam Arcade together did a great job!! They both stated it was there first time putting it together but you couldn't tell. Great job...However, Best Buy should let there customers know that a separate company is hired when appliances are being installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assembled my TV stand and set up my TV

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    Posted .

    The two agents (Matt & Tom) who mounted my TV and assembled the stand did a terrific job. They arrived despite a very full schedule and managed to squeeze me in so that I could watch the college football game that I was hoping to catch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my T.V. with great attitude and skill!

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    Posted .

    The agents did a great job with installation. They had a great attitude and completed the job quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .

    The Best Buy geek squad are very helpful and they know what they r doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture assembly went ectremely smooth

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    Posted .

    The bestbuy agent assembled my tv stand with ease and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using Geek Squad .Perfectly satisfied.

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    Posted .

    The guys from the geek squad arrived at the time they stated they would. They were very careful to protect all the surroundings while putting together a fairly large cabinet. All was done in a very professional manner, and the young men were kind and friendly. They got the work completed in a timely manner. I was very pleased with their service and would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV stand

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    Posted .

    Very professional and well done. Disposed of all packaging and moved furniture back where it belonged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and mount of swivel tv stand

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    Posted .

    My swivel stand has the tv mounted to it but does not need to be mounted to the wall. It was heavy so I couldn’t do it myself. I bought the stand from Best Buy and the geek squad assembled it and mounted my 50” tv on it. Was quick and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV stand assembly

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    Posted .

    These young men were amazing. They were polite, professional & clean about their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class Service!

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    Posted .

    Prompt delivery and rapid considerate setup. The Geek Squad got our cables under control and walked us thru setting up our system. Really first class service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a big hassle

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    Posted .

    The agent on time and time efficient in finishing the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .

    The agent was very knowledgeable and put together the TV stand quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture put togethet

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    Posted .

    The person put together my computer desk quickly fir us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Service

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    Posted .

    The agents downloaded apps and programmed my TV. They also installed my Stream TV box from Verizon and hooked it up to my account, They were both helpful and demonstrated how to use the remote controls. Both answered my questions patiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they install quickly

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    Posted .

    I love it so much better and more space for dvd movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .

    The agents were very friendly and quick. They set up my TV stand and mounted my TV. Also made sure everything was working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad Experience!!

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    Posted .

    I purchased a large and heavy Salamander Design TV stand, a LG OLED 77" TV, plus a 43" Samsung UHD TV. A 3-person team of John Perez, plus Will and Tepe, arrived at my home and within less than 2.5 hours had assembled the TV stand and installed both TVS. Tepe even walked me thru setting up each TV, took the fire stick off one and put on another, and took time to answer ALL my questions. I was totally impressed with their team work and professional attitude and knowledge. Best Buy will receive all my future business!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assemble

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    Posted .

    The agent assembled the tv cabinet in a short time. He did a great job!

    I would recommend this to a friend