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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 570 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played more games on this thing using remote play than I did on my actual tv. This would have been perfect if it had a SIM card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works GREAT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I could’ve hoped for!!! Played my Xbox on vacation and from the couch!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G CLOUD! We're thrilled to hear that it exceeded your expectations and provided a fantastic gaming experience during your vacation. We hope you continue to enjoy playing your Xbox games on the go with the console. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great performance for a portable device. There moments where games lag due to connectivity issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Thanks for your honest feedback on the G CLOUD! We appreciate you recognizing its great performance for a portable device. We understand frustrating lag can occur due to internet connectivity. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great specially if you own both Xbox and PlayStation. I can play all my library when tv is occupied by the kids. No issues at all while streaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G CLOUD Gaming Handheld Console! We're delighted to hear that it's a great solution for enjoying your gaming library on both Xbox and PlayStation, especially when your TV is occupied.

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very excited about this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product it works very well the battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but makes game pass like playing on your switch and google games easier to play then on phone and we stream our dirt racing on them when we need more then 3 tv. Plenty of uses we have 2 of them. Wife can stream Xbox and I stream PS5 if we're watching stuff on tv. Great way to play games like on switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best handheld gaming device. The Rog Ally can't compare. This device is fast convenient and has the best battery life in the market.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, We love to hear you find the G CLOUD the best handheld gaming device out there! That's high praise, especially compared to the ROG Ally. We appreciate you mentioning its speed, convenience, and impressive battery life. Happy gaming!

  • Rated 4 out of 5 stars

    Great buy for traveling pc gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was very skeptical at first when purchasing this for my games. I’ve tried other streaming devices that even in the best internet just fell short. The screen is very clean and crisp quality looks like I’m transferring the image of my computer to my screen. My only complaint is that it’s a very small screen (compared to what I’m used to) but besides that it’s great quality and it’s an android so you can play any controller enabled games from the AppStore no issue

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G CLOUD Gaming Handheld is a surprise hit! Impressive screen quality and smooth performance. Smaller screen size is the only downside, but its Android OS opens up endless gaming possibilities.

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Peace of mind for a quiet road trip with kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great addition for a long road trip. Only thing that would have made it better - having a cellular option built in.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G CLOUD Gaming Handheld Console. We're glad it helped make your road trip more enjoyable. Your suggestion for a built-in cellular option is valuable and we'll consider it for future product development. Thank you for choosing Logitech.

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good idea, poor execution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very cool concept, poorly executed. This is a great idea. The software works well, but steam streaming and xbox remote play have too much lag. The issue I think is that it does not have wifi 6. The pc and xbox are plugged in via ethernet to a wifi 6 router, so the issue appears to be the handheld itself. No such lag on my pixel 7. Also, it advertises rumble effect but I could not get it to work with steam link, xbox streaming, and xbox cloud gaming. Would be a much better proposition at under 150 dollars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! If you already have a game pass membership, then this is a home run. You can literally stream games from the cloud, without the need of a console. You can also choose to remote play your xbox, pc, and/or ps5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she has been using it non stop for emulation and streaming. Battery life is just as good with it lasting her all day of playing games. Could not recommend more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but underpowered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks, ergonomics and feel of the g cloud is great. Perfect even. If you want to cloud game with this device it great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, BLKactual! I'm happy to hear that, overall, you're enjoying your G Cloud! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 1-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A jealous dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I bought it for my grandson for Christmas and dad is super jealous.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G CLOUD! We're thrilled to hear that you're enjoying the product. We appreciate your feedback and hope you continue to have a great experience with your console. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best game

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great my husband loves it he enjoys it to much to play his play station

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review! We're thrilled to hear that your husband is loving the Logitech G CLOUD Gaming Handheld and enjoying his gaming sessions. It's always wonderful to know our products are bringing joy and enhancing the gaming experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G Cloud Handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this great handheld device. Hours of fun and android, Xbox, PlayStation apps work great on this versatile device. Get your hands on one you will absolutely love it!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your enthusiasm for the G CLOUD! It's fantastic to hear you're enjoying the long battery life and versatility for playing games across different services.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy transition

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held gaming system.. especially for those that love playing on the Xbox. Easy transition from playing games on home system to hand held.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad the Logitech G CLOUD is a seamless transition for your Xbox gaming! Its ability to bridge the gap between home console and handheld gaming is a fantastic feature. Enjoy your gaming on the go!

  • Rated 4 out of 5 stars

    Logitech has you in the clouds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great intro to a handheld system. The only downside is the ping and latency issue.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear you find the Logitech G CLOUD to be a great intro to a handheld system! We appreciate your honest feedback regarding the ping and latency issues as the only downside; that's valuable information for those considering cloud gaming. Logitech

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Could be better. Having to pay for an extra subscription to Game Pass Ultimate to be able to play games you already own isn’t ideal. Doesn’t want to stay connect to the system it is linked too. Nice to use for phone games or android apps, but as a console accessory it is lacking.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Logitech G CLOUD Gaming Handheld Console. Your insights on the subscription requirements and connection stability are valuable. We'll share your comments with our product team to help us improve future devices.

  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great but ok. It lags even with strong wifi. Save your money and get the steamdeck

    No, I would not recommend this to a friend