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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 571 reviews
  • Rated 1 out of 5 stars

    Not impressed with best bye at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baught my daughter from Best Buy and tried to bye another one for me through best bye and it wouldn’t let me purchase another one of the same system for some reason I even called customer service and they didn’t no what was going on either I tried submitting my card over the phone to them and that didn’t work and I wanted to bye both at the same place but unfortunately it wouldn’t allow me to so I had to bye it elsewhere and ended up paying more for mine needless to say I will not shop here again because of this reason not impressed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience. We sincerely apologize for the difficulties you encountered while trying to purchase a second G CLOUD system and the frustration caused by the purchase limitations and lack of clarity from customer service. We understand your disappointment with the situation and regret that it led to you paying more elsewhere. Logitech

  • Rated 2 out of 5 stars

    Just buy a Switch or Steam Deck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet itself is nice but this is essietntally just a really bad android tablet with subpar game streaming options. Not worth the money. Save up and get a Steam Deck (or just buy a Switch).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback and we're sorry that the product didn't meet your expectations. This is not the experience we want you to have. We will be sure to pass on your feedback to the right team. Thanks for your feedback!

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fun to play and really great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service! Definitely will be coming back to ahop at this location again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cloud gaming isn't the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this, wanted to try Microsoft cloud gaming. Who has time to wait 4 hours to wait until you can play a game? Even games 4 years old said they were popular and I needed to wait in line for my turn. Tried to use it for steam remote play and for the games I play there was noticable input delay even though visually it looked like things occurred at the same time. It was comfortable in the hands though. Cloud gaming just isn't there yet.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience and we regret to know that you had to return the product. This is not what we want to deliver and we apologize for any inconvenience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portable gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming device. Just keep in mind that it’s main function is streaming if that’s what you’re looking for this will be perfect , if not then it’s not for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hand held. It runs the Xbox app smoothly and fast. It also streams the Xcloud just as good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointing performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price point of this device is excellent, and the feel is actually very nice; unfortunately, the stream quality was pretty choppy on every network I tested the device on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just wasn't what I thought it was going to be. I didn't research but once I got it home and tried it out myself. I just couldn't get behind it. It felt like a thinner switch that streamed some games from my PC at a lag. I'll just save for a steam deck.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback on the G CLOUD Gaming Handheld Console. We understand it didn't meet your expectations after trying it out, and we apologize for any inconvenience or disappointment this has caused. Logitech

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for emulators and xbox. You can not download games striaght to the device unless its for emulators

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids got this for Christmas from Santa great product and easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for at home bordem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have when you’re in bed and can’t sleep or don’t feel like playing on a big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it he can do more with it than the Nintendo switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice handheld Xbox console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox cloud performance is excellent and be able to use a controller for Android games is an added bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld. My wife stole it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing games and my home has adequate wifi. My wife stole my g cloud to play dream light valley.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi unico hijo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one my son was always wanting to have and good thing he likes it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is its worth it so dont miss out on it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G Cloud. We appreciate you sharing your positive experience. Your feedback is valuable to us as we continue to enhance our products.

  • Rated 2 out of 5 stars

    Cloud gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming in home on good WiFi. The joysticks could be better for the price. Not a bad handheld but for the price u can do better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good buy for the price it will stream games and play them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. I have one, and purchased one for my daughter!

    I would recommend this to a friend