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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
$256.99
Save $43
Comp. Value: $299.99

Customer reviews

Rating 4.3 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the G CLOUD Gaming Handheld Console's overall performance, portability, and battery life. Many appreciate the quality of the screen and the comfortable, lightweight design. Some customers noted the device's reliance on internet connectivity as a drawback, and a few felt the processor speed could be improved for standalone use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 589 reviews
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good purchase I was on the fence with it but don’t reget it at all

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G CLOUD. We're delighted to hear you're enjoying your purchase. Your feedback is valuable to us as we continue to enhance our products.

  • Rated 5 out of 5 stars

    Sims !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this. Great quality feel. Good controls . Took a while to get Sims up and running but once we did , it's a dream!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    My Logitech G Cloud Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it wasn't expected to be, this product was a disappointment, couldn't do as much on here, it almost felt like there was no point of downloading apps, you can barely download apps, even if you do it takes alot of work to download apps, for the most part basically you still need a PC to run it which I Was Not Told Before Purchasing, I tried to use steam app, it said I still need a PC

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for any disappointment with the Logitech G CLOUD Gaming Handheld Console. We understand that it may not have met your expectations in terms of app functionality. We'll continue to work on improving our product offerings to ensure a more seamless user experience.

  • Rated 5 out of 5 stars

    Logitech cloud gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is really unique n cool and I'm glad I made that purchase

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G CLOUD Gaming Handheld Console! We're delighted to hear that you're enjoying its unique features and are happy with your purchase.

  • Rated 5 out of 5 stars

    fantastic console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice console. Game streaming is fantastic on my wifi. Tested android emulators and was able to run everything up to Nintendo Switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this device actually so much i havent been able to use it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic that the Logitech G CLOUD Gaming Handheld Console is a hit with the younger generation! It's always rewarding to see technology bring joy and entertainment to kids.

  • Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable, and the screen is great. Excellent for remote play of my XBOX, and runs all my favorite android apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for GeForce now priemium subscription users

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thanks for the 5-star review! We're glad the G CLOUD is the perfect companion for your GeForce Now premium subscription

  • Rated 5 out of 5 stars

    Great entry level handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level handheld streaming console. Can be a tad bit slow loading into cloud streaming but flawless gameplay with good wifi once playing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    Great Device...Until It's Not.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the G Cloud for 2 months, and it's been a go-to for playing games without being tied to a desktop or Xbox. Daily use in my house. Then the right thumbstick broke and now its a paper weight. Best Buy won't help because it's outside the return window, and Logitech support is virtually non-existent. So if you want to spend the money for a device that won't last, go for it. Otherwise check out the alternatives.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure this is communicated with the relevant team so they can further look in to this. Thanks for bringing it to our notice.

  • Rated 5 out of 5 stars

    Perfect enough!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play everything from retro NES to PSP and even some GameCube and PS2 games!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy used/open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G Cloud is locked to whoever signed on to it first. Factory resetting it does not grant you access. Research before you buy use

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G CLOUD Gaming Handheld Console. We apologize for any inconvenience caused by the device's user restrictions. We'll take your feedback into consideration as we continue to improve our products.

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddos love this! Perfect gift idea for any occasion!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! Thanks for letting us know your kiddos love the Logitech G Cloud. It sounds like a perfect gift for them. Happy gaming!

  • Rated 2 out of 5 stars

    Just buy a Switch or Steam Deck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet itself is nice but this is essietntally just a really bad android tablet with subpar game streaming options. Not worth the money. Save up and get a Steam Deck (or just buy a Switch).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback and we're sorry that the product didn't meet your expectations. This is not the experience we want you to have. We will be sure to pass on your feedback to the right team. Thanks for your feedback!

  • Rated 5 out of 5 stars

    Logitech g cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition and paid a great price for it will definitely continue shopping here (;

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G Cloud is a solid choice for cloud gaming.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portable gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming device. Just keep in mind that it’s main function is streaming if that’s what you’re looking for this will be perfect , if not then it’s not for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fun to play and really great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service! Definitely will be coming back to ahop at this location again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cloud gaming isn't the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this, wanted to try Microsoft cloud gaming. Who has time to wait 4 hours to wait until you can play a game? Even games 4 years old said they were popular and I needed to wait in line for my turn. Tried to use it for steam remote play and for the games I play there was noticable input delay even though visually it looked like things occurred at the same time. It was comfortable in the hands though. Cloud gaming just isn't there yet.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience and we regret to know that you had to return the product. This is not what we want to deliver and we apologize for any inconvenience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!

  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hand held. It runs the Xbox app smoothly and fast. It also streams the Xcloud just as good.

    I would recommend this to a friend