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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 571 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted for his birthday present but never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love that you are able to connect to Xbox to play games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I forgot I bought this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot I bought this thing, and I think it’s under my bed. It just doesn’t fit my lifestyle like I thought it would. I also had trouble updating it from day one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best hand held gaming system out there right now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it it has every thing from Nintendo game cube any app you can get if

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It just wasn't for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was rather disappointed with this and returned it immediately, im not insinuating its bad, just didnt fit my needs or wants

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We ordered an LG console and got it quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and fast. We got what we needed in a timely manner.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Better off getting a steamdeck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud gaming is just OK if you have strong internet. If it isnt then gameplay isnt actually good enough to enjoy. I’m returning mine.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G CLOUD can run offline any Android app or game that doesn't requires internet connection. For Cloud gaming requires a reliable, high-speed internet connection with minimal wireless interference. However, thanks for the feedback. We will share it to the right team.

  • Rated 3 out of 5 stars

    Not the best product for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like a tablet with a controller built it doesnt run games very well

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! Thanks for your feedback on the Logitech G CLOUD Gaming Handheld Console. We apologize it wasn't ideal for gaming. The G CLOUD is designed for cloud gaming, so performance may vary. We appreciate your feedback!

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Same as backbone device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly does the same thing as a backbone device and a backbone is 200$ cheaper i was expecting it to do alot more but it only commects to my computer via steam link and you have to have gamepass and pay for navidia plus in order to play games anywhere on the go which what the backbone does and is only 99$

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 1 out of 5 stars

    Nice Try, But Not Good Enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this handheld at all! The size of it and the feel did not do it for me. A con was, that I had trouble trying to connect my Nvidia gaming account, and when I did connect it, the words "get" or "play" would be there, but the option, would not let me hit it, so I couldn't do either. I think this handheld needs more work! It's great for the price, but the switch is better than this! I had to return this, it wasn't for me! I like handhelds, but I need them to work fast, and this was loading too slowly and I would have to exit out the apps and re-enter. Do yourself a favor and buy a different hand-held, this isn't it! I was scared of having to hold it down to turn it off and on again, because it wouldn't turn back on! The screen wouldn't turn on just a black screen. I told myself "Oh no, I am not going to waste all my money on this hand-held and it won't "TURN BACK ON!" YouTube is great on it and watching game trailers, but overall, I wasn't happy!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when my girlfriend and I want to play different consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use than expected. Bought this for an 11 year old and he was able to set it up and start using it right away. More than satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Gaming Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic and great for play my steam and Xbox games remotely

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Logitech g cloud.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with games. Would not buy again. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 3 out of 5 stars

    Not what I was looking for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be good for some people but not what I was looking for. Moonlight did not work well on it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Logitech G CLOUD Gaming Handheld Console. We apologize that it wasn't the right fit for you, especially considering the trouble you had with Moonlight. Thanks for sharing your experience with us.

  • Rated 5 out of 5 stars

    Reliable kid distracter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I did so I can watch the NBA playoffs in peace

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The emulation features are a disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to like this console but i just can’t get into it. $350 for a device that is only dependant on wifi streaming and mobile games is not a good deal but the appeal for me was ability to use this as an emulator. Games in the Gamecube era and above will have a very hard time running on the emulator where the sound quality will drop to almost 16 bit and will frame drop or just crash. Its a beautiful console but it was a failure

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.

  • Rated 3 out of 5 stars

    Logitech G Cloud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay device is if you have good internet, lcd screen is awful for playing any newer games though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics were not the best, I did return it since I did not like it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that the graphics on the G CLOUD Gaming Handheld Console did not meet your expectations and that you had to return it. Logitech

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Ummmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I wanted but it seems like a great product if you have right stuff for it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for sharing your valuable feedback which will surely help us improve our products in the near future. In case you need additional support or have any other questions, please feel free to reach out to the Logitech support team.