Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 571 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful Handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thiis hhandhheld is great i mainly purchased it for XBOX Cloud Gaming and it streams great feels great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Joy Stick stop working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on December 4th, 2024 and it has played well but then the left joystick stop going left and right it only moves up and down. I have reached out to Logitech and have been given a ticket number and told someone will contact me but have not got any response or update. At this time I can not recommend this product to any due to others may experience the same thing with no help from the company at all.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear about the issue with your Logitech G CLOUD's left joystick and the lack of response after contacting support. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 3 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I heard it’s pretty cool being able to stream any systems games

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been really good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dpad had a lot of issues for me, if you play old platforming games it probably won't be for you. That was my biggest issue. I could have lived with it but Logitech doesn't allow some games to map the controller so some games you have to use the touch screen. That's a deal breaker for me.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with us. We understand that the issues with the dpad and game compatibility can be frustrating. We appreciate your feedback and will make sure to pass it along to our team. If you have any further concerns, feel free to reach out to us.

  • Rated 3 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not good just get the ally foreal you got to have a good pc

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech G Cloud White

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech G Cloud is good although you have to have very good wifi to game play without lagging.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of thr worst streaming consoles ive ever played on i have steam deck and it can stream games faster than this worse excuse of a system terible idea to use a slow processor for streaming

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 1 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming issues wont play games from Xbox cloud tech

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really sorry to hear about your experience with the G CLOUD Gaming Handheld Console . That’s not what we aim for. Please contact us at socialcare@logfitech.com with your details so we can assist you directly. Logitech

  • Rated 1 out of 5 stars

    Not worth the money at all

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on black friday and saved it for my son's main birthday gift. I was excited for him, but this turned out to be a let down. Aparently this works just like a cell phone with the xbox app. This is also glitchy and weird. Super disappointed

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the G CLOUD Gaming Handheld Console. We're sorry to hear it didn't live up to your expectations and that you experienced issues with the Xbox app integration. We apologize for the disappointment this caused, especially as a birthday gift for your son. We appreciate you bringing this to our attention. Logitech

  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought it was if you don’t have Xbox live or Xbox in your house it only plays the same games that on your phone

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that the Logitech G CLOUD Gaming Handheld Console wasn't what you expected. We understand your disappointment that without an Xbox or Xbox Game Pass Ultimate, its primary use for cloud gaming is limited to games available on your phone. We appreciate you sharing your feedback. Logitech

  • Rated 1 out of 5 stars

    Take it off the shelf

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor resolution my psp from when I was a kid had a better display… the device itself felt cheap and had a lot of flex.. loading apps on it was funky and not great experience…

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with the Logitech G Cloud. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 Stars & Better Than Expected !!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working slightly better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G Cloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device/tablet! Glad I picked this up!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up I wanted to play my steam games… in order to play anything you need to have that console or pc ON at all times. Sent back the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of lag with all streaming applications with a very decent wi-fi

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for your feedback. We regret to hear about the inconvenience. A weak or unstable internet connection can cause a lag (ex. delayed audio or video) when you use third-party cloud gaming services such as Xbox Game Pass Ultimate, or NVIDIA GeForce NOW. To know more, you may refer to the below articles:
      https://support.logi.com/hc/en-001/articles/9010137111191
      https://support.logi.com/hc/articles/9010122208151

  • Rated 2 out of 5 stars

    Not for me.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Steam deck would be a better choice for cloud gaming. I gave this to my sin and bought the legion go. No regrets.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 2 out of 5 stars

    Stick drift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for almost 2 months. Developed bad stick drift.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's surely disappointing and not the experience what we want to deliver. In that case, we'd highly recommend you to get in touch with the Logitech support team to check out all the available options to resolve the issue at the earliest.

  • Rated 1 out of 5 stars

    G cloud force you not to buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a steam deck instead. This at this price point is useless.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 1 out of 5 stars

    Do not waste your money!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk. Did not even last 1 month! Total junk!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm genuinely sorry to hear that your Logitech G CLOUD Gaming Handheld Console stopped working after less than a month. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Nah

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not it. Slow. Cheap. Cant think of any reason why this was made

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the Logitech G Cloud and any inconvenience caused. Your feedback is valuable to us and will be shared with the appropriate team. Thank you for bringing this to our attention.