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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 571 reviews
  • Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But could be better,nice fit in hand but feels cheaply made

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh - theres really no poijt to this thing. Only can use with internet.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback and we'll make sure to share it with the right team. However, please be informed that Logitech G CLOUD can run offline any Android app or game that doesn't requires internet connection. For Cloud gaming requires a reliable, high-speed internet connection with minimal wireless interference.

  • Rated 2 out of 5 stars

    Cool concept

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone way btr. I can play without my xbox on so i went back to backbone

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team. We truly appreciate your time and efforts in this.

  • Rated 2 out of 5 stars

    Wonky sticks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to play games like rocket league. Sticks felt off and short.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We really appreciate you taking the time to share your feedback. Your input means a lot to us, and we'll make sure to pass it along to our team ASAP for the best possible outcome. Thanks a bunch!

  • Rated 1 out of 5 stars

    Gltichy. Dead pixels out of box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with glitches for the operating system and controls multiple times. Also have a few dead pixels and is less then a month old. Will be trying to return for a replacement.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's surely disappointing to hear. We urge you to get in touch with the Logitech Support team and they'll assist you accordingly with a suitable resolution. Your valuable feedback is important to us as we strive to improve our products.

  • Rated 1 out of 5 stars

    Not worth it.........

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking I would be able to play the most popular games around for Xbox. I was disappointed with the very limited selection of games. Additionally they have app games that require touch and you cannot use the analog sticks or buttons (very pointless). You are better using a tablet. Graphics are worse than the Nintendo Switch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I’d hoped for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall disappointment. Comfortable and ergonomic for sure, great physical design. But the UI and the streaming experience weren’t great and I returned it. Not worth the $299 sale price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G Cloud. While we're glad to hear that you found the console comfortable and ergonomic with the physical design, we apologize that the UI and streaming experience did not meet your expectations. We understand your overall disappointment and value your input as we strive to improve our products. We'll take it into consideration for future improvements.

  • Rated 2 out of 5 stars

    g cloud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be better when playing Xbox, it kind of lags.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable feedback & we regret to hear that the product did not meet your expectations. We value your input and therefore, we'll share it with the appropriate team to further look in to this.

  • Rated 1 out of 5 stars

    ONLY STREAMS OR MIRRORS GAMES NO STORAGE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good replacement. there are much better handheld devices that allow you to store games without wifi. or play steam games without having to run them on a larger device at the same time!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 2 out of 5 stars

    Pick your poison

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of date product upon release. Ended up returning

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello JDCL, we are sorry to hear that the Cloud Console did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech

  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a christmas gift. I need a minimun of 50 characters

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Not worth the price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately wasn’t what we expected. My son had a hard time using for games he wanted to play on there. Screen size and only using certain streaming games. So it was never used and returned

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear that you had to return the product and we're sorry that the product didn't meet your expectations. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 1 out of 5 stars

    this device sucked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing just absolutely sucked. it was super laggy even on very good wifi.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We value your feedback and apologize for any inconvenience caused. Thank you for bringing this to our attention. We'll definitely pass this along to the relevant team so that the team can work on this as we continue to enhance our products as well as the user experience.

  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game kids love it **********************************

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worth it. It’s just a cheap tablet with joysticks

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the disappointment you've experienced with the Logitech G CLOUD Gaming Handheld Console. We understand that it didn't meet your expectations. Your feedback is valuable to us as we continually strive to improve our products.

  • Rated 1 out of 5 stars

    G cloud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks and then stopped working, never turned back on.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback and truly sorry for the negative experience. Your satisfaction is our priority. Sending your details to socialcare@logitech.com will help us expedite the resolution process. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 1 out of 5 stars

    Needs better applications and system settings

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game system will work but after a month it started to glitch and turn off and on .unable to keep using due to errors on screen

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience and we apologize for the trouble it has caused. Please reach out to Logi G support and our team will help you with the best possible solution. Also, we'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Awesome device and well worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PS5, Quest 2, and Switch. I love gaming, but felt left out if the Xbox ecosystem. I didn't want to have to build up a steam library or invest in a high end gaming PC. I use my G cloud to remote play my PS5 with over 10.6 TB of games (600 GB console, 2 TB ssd added, and 8 TB external drive) that's just under 500 games I have access to. I started Xbox game pass Ultimate and have access to another 400 games. I'm emulating Game cube and Wii games with a 512 gb sd card I have access to hundreds of emulated games locally. The G cloud struggles with most Wii games and some game cube games. I also like playing my Android games Diablo, COD mobile, Chrono Trigger, The New Final fantasy game just launched, and a few others. The button mapping is awesome and gives a huge advantage in COD mobile. I just started playing and hit MVP regularly. Normally I'd never play android games because I hate using touch screen controls. The G cloud has opened up more gaming opportunities for me. I considered a ROG and Steam deck, countless times I put them in my shopping carts and took them back out. I didnt want to deal with the battery life, building up a gaming library when I already had access to over a thousand games. I didn't want to worry about all the tehnical tinkering, the loud fan sounds, the heat. I didn't want to go back to a 720p display like on my switch. I enjoy gaming with crisp bright visuals and can get in long gaming sessions. The G cloud meets all my needs and I can seemlessly switch from my Xbox games, to PS5, to android, to emulated games in seconds. I hardly ever reach for a gamepad controller despite having my set up on a 65" 4k TV and everything also connected to a 4k 120 inch projector display. It's just way too convienent to have everything in one place. I can lay back in my recliner and jump between all my gaming options, in other rooms in the house. The wife is happier when I'm around her instead of my mancave. The screen on the G cloud is gorgeous, the sound is great. I honestly find myself turning the sound down because it gets loud and this is coming from someone that games using a surround sound system. I have a 1GB internet connection with about 45 devices hogging my bandwith keeping about 500 mbs open for gaming. My cell's 5G pulls between 200 and 300 mbs so I'm never in a situation where I don't have fast internet connections. I play a lot of Destiny 2 on my G cloud and between my PS5 pulling internet to connect to the servers and using internet to send info back to my G cloud I never have any issues with latency or lag. That's about as demanding as you can currently get on your internet and remote gaming. I've even tested it by using the g cloud as a controller while remote playing my PS5 with my TV screen on. I was able to get my hands on this device for $300. While the hardware is nothing to brag about it has opened up xbox gaming, emulation, and android gaming I would normally not have access to. I paid like $60 for an xbox controller another $60 for a ps5 controller just to use remotely, a phone attachable controller for $50, a phone clip for $12. That's $182 to have remote access from my samsung galaxy s20 ultra which in comparison to most phones already has a huge screen. I wish I would have known about the G cloud sooner. It's more convienent then clipping, attaching. pairing and unpairing to my phone and I don't have to lug around 2 different controllers or worry about my battery life. Plus the G cloud's screen is bigger despite owning a cellphone thag already has one of the largest screens on the market excluding fold and flip designs. Also I no longer have to pair my xbox controller to my chromebook or fire cube to stream xbox games. Another thing to note I have a $1200 Asus Chromebook 12 GBs of ram and I core 5 processor 512 internal storage with a 15" screen. You would think my Asus would perform better than my G cloud for Xbox game pass. It doesn't. I don't know what kind of wizardry logitech use to make their G cloud. On paper the specs are inferrior to my Asus and for some weird reason it outperforms for streaming games. My only guess is the G cloud only allows you to run 1 function at a time and maybe that is less taxing on the processor and low memory. People are constantly complaining about the G cloud's price saying it's a $200 to $250 device. Really you're going to hold out on buying it over $50? 2 or 3 days of eatting fastfood will net you $50. With the G cloud you're paying for the convince of a long battery life, no tinkering, on demand portable gaming in a much more pleasant form factor than most options.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the detailed review!

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product husband loved this! Would definitely buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cloud gaming system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not good at all,i had for 24hr and returned,it didnt work like i thought it would.Just get a steam deck or switch it works better

    No, I would not recommend this to a friend