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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 571 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible did not like it would not recommend to anyone

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 1 out of 5 stars

    Returned it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a friday need night and immediately returned for it the next day. It did not work.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the disappointment you experienced with our product. We understand that the Handheld console did not meet your expectations. We appreciate your valuable feedback and will take it into consideration as we continue to improve our products. Thanks so much!

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a glorified tablet sorry i dont think i was the one for this system

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Dwaynejohnson! I'm sorry that the Cloud wasn't the right fit for you. Thank you for the feedback! - Maggie from Logitech G

  • Rated 3 out of 5 stars

    Is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but it's not what I expected the joysticks respond super late playing on xcloud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is doesnt have good quality and feel cheap

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play good titles but the only fault of the device low frame rate and 1080p screen definitely a work in progress I would better opt in for the steam deck in the future

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Computer companion device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has its niche place as a computer companion device. I stream my gaming rig to it which allows me to play anywhere around the house. Which is perfect and far better quality than playing games on my Steam Deck. With my 3090ti I can turn on ray tracing, set the game to 1080p and get rock solid 60fps. The screen on the G Cloud is what the Steam Deck should have had. Don’t get me wrong the Steam Deck has its place… playing games away from home or if you don’t have a dedicated pc. But for local streaming. This thing is perfect. Admittedly the price could have been better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good potential but controller delays

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So wanted this to work the way it was supposed to. Every game I tried to stream from X Box was a delay with the controller and made it difficult to play any games. Will just use my Switch Lite with no delay. Returning it ASAP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Beat of the best android handhelds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the price is a tad high for the specs but there arent any android handhelds in this price range with this size screen either. This is hands down the best device for game streaming for the money. Im not much for cloud but from mu ps5 (get psplay) and steam its amazing. Nothing else this comforable or good looking. Well built and wokrs great for the purpose. Its premium pricing for the low processor spec for sure but it feels premium.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy cloud gaming logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never will i buy from bestbuy again pre ordered a hand held gaming because it was more than 15 days after receiving it mind you i can't use because it's a cloud gaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great handheld, if you can get the right price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a G Cloud secondhand for less than $200, and at the price I paid for it I am incredibly happy with it. I have used other more powerful handhelds in the past and enjoyed them but one thing or another kept them from being great. The G Cloud is excellent at streaming, the screen and larger analog sticks translate well to a larger game. For example with the AYN Odin 2 I was able to stream from my PS5 very well, but between the smaller sticks and screen precise movements (like aiming my bow in Horizon Zero Dawn) became difficult and took a lot of the enjoyment out of the experience. This is practically a non issue with the g cloud, nothing will make it 1-1 with using my PS5 or PC but this is so close that it does not detract from the experience. I have also added some emulators to this system and while it is functional it is definitely not my preferred way to play retro titles, I would rather have a smaller more inexpensive retro handheld for those titles.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your positive experience with the Logitech G CLOUD Gaming Handheld Console. We're thrilled to hear that you've been enjoying it so much, especially for streaming games from your PS5 and PC.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for remote play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for streaming games from your console. Comfortable to hold and long battery life. Depending on your internet connection speed cloud gaming worked really well. Almost no lag in control input. Overall was a joy to use as long as you realize what it is intended to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product: I was hopeful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, and log stick is already drifting and makes it unplayable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow, just get a steam deck. It isn't much more and can do more

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Cool Consept, Just Missed The Mark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device and think it is a cool idea, it is mainly more for ‘remote play’. Which was sort of a shock to me as I was hoping they had their own form of cloud based gaming servers. I was mistaken, the main purpose for this device is to use your already owned systems (PS,PC,XB) and remote play from them. It runs and preforms well at those task. However without having those systems near by to host a remote play session the device is practically useless unfortunately. If they were to somehow make their own cloud based servers I think this would be worth the $350. Until that day I would save up a little more and do what I did and buy the ASUS ROG ALLY, or look into other devices that run windows independently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy I’ve done on Best buy. This product is perfect cor Cloud gaming, Emulation and Android gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great gaming system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to play with really fun and easy to use i will recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Backbone Alternative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offers good battery life, and honestly a decent picture. Would take this over a backbone, as this has more independence. In a way a Switch but better with a few more options such as media and google chrome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has become my main device for emulation, remote play to my Xbox series X and great for watching movies and shows on Netflix, Max, Disney +

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect little system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this little gadget is amazing.its streams all the game systems for my son perfetly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We love that you call the G CLOUD a "perfect little system" and that it's been a great way for your son to stream games.