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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 565 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 565 reviews
  • Pros mentioned:
    Cloud gaming

    Rated 5 out of 5 stars

    GCloud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great find for ppl that want to take their games on the go!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the Logitech G Cloud Gaming Handheld! Thank you for your positive feedback about its portability and gaming performance. We're glad it's enhancing your gaming experience.

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Its a step in the right direction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the G Cloud for about 2 months now. When it comes to cloud gaming, its OK. I feel the biggest issue is the lack of Wifi-6. Before using this device, I was using my Galaxy S22 Ultra (with Wifi-6) and a Kishi adapter, and its been (mostly) flawless in stream quality/consistency. Once you go beyond 2 walls between your router and G Cloud, the connection starts to get really flaky/janky. The internals are also very old (Android 11 is the highest). I used Diablo Immortals as a benchmark, and "Low" with mostly high settings below that, is the highest you can go. And this is pretty bad, given a Galaxy A71 5G can run it at "Medium" with mostly high settings. Ill be returning this device in a week or so. The potential is there, as an all-in-one mobile/cloud device, but they need to update the internals. Especially for $300. Hopefully the G Cloud 2 (if thats in development) will be more modern internally. If you start getting near/at/beyond $400, you start getting into the realm of full-on handheld PCs like the Steam Deck. Which will obviously do cloud gaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Its a cool idea but newer hardware would help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great idea. Take your PC or Console games to a spare room or to bed. It does struggle a bit with lag though. Another generation of wifi newer ghat is faster might cut latency. Save up for a handheld PC, a Steam Deck or the Switch 2… or wait for a 2nd gen version.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your honest review of the Logitech G CLOUD Gaming Handheld Console! We appreciate you recognizing the innovative idea of taking your games anywhere. We understand your frustration with the lag and agree that future generations with faster hardware could significantly improve the experience. Your suggestion regarding a potential G CLOUD version 2 with upgraded WiFi and processing power is valuable feedback for our development team.

  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great Tech Future Trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device and honestly can't complain. The only issue is I I'm living in 2023 and I want to be living in 3023 with much more advanced tech. Haha well I hope I get there one day. Regarding this azing console the issue with WiFi may be the only issue. Other than that amazing device so get good super fast WiFi and no problems

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and are delighted to know you enjoyed our product. Your satisfaction is our top priority. Regarding the Wi-Fi, we'll pass along this to our team as we continue to enhance our products as well as the user experience. Thanks so much!

  • Rated 4 out of 5 stars

    G cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The g cloud is an interesting device that allows for some cool things. I wouldn’t say it’s really an alternative to a lot of things but there are some specific use cases where it’s great. I couldn’t get steam or any remote stuff working properly for some reason but the native android and cloud gaming works great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for sharing your thoughts on the Logitech G CLOUD Gaming Handheld Console! We appreciate your detailed feedback, especially regarding its specific use cases and the smooth performance of native Android and cloud gaming. We're sorry to hear you had trouble getting Steam or other remote features to work, and we'll certainly take this into consideration for future improvements. Logitech

  • Rated 5 out of 5 stars

    Logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this for my young son, but it was too advance for him. I personally like operating system and applications that it gives access to. I might circle back and rebuy it for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cloud gaming

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system it is well designed good battery life. I use it for cloud gaming and ao fat i have really enjoyed it. I wish tho it would have more xbox cloud games but i am sure with time they will

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 5 out of 5 stars

    My substitute for the PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I can’t get a PlayStation portal, I thought I would give the logitech G cloud a try. I am able to play my PlayStation 5 remotely, as well as my Xbox series X. Not sure why so many people put this cloud gaming device down, but I don’t see any issues with it. It’s a nice way to play my game systems while relaxing in bed. At my current settings, the Battery Life goes pretty quickly, that’s the only downside I can see. Luckily, I have a USB-C charger next to my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I wanted a good handheld device that could emulate old games or stream newer ones off my Xbox. This did not disappoint.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G CLOUD Gaming Handheld Console. We're glad to hear that it's met your expectations for emulating older games and streaming newer ones from your Xbox. Your satisfaction is our top priority.

  • Pros mentioned:
    Battery life, Cloud gaming

    Rated 5 out of 5 stars

    Perfect for what it does.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great device! I use this with a streaming service called Shadow PC and it allows me to play all of my PC games with a battery that will last forever. If you're cool with cloud gaming, this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cloud gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming device if you have good internet. Cloud gaming only.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    All around great for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G cloud does everything as advertised. Perfect for both at home and out of home ( traveling) applications. As long as you have steady WiFi, youre on. Lightweight easy to stow, and battery life is excellent as well. Great for gamers all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review of the Logitech G CLOUD Gaming Handheld Console! We're thrilled to hear it's exceeded your expectations for both home and on-the-go gaming. Your enthusiasm for its portability and performance is fantastic!

  • Rated 5 out of 5 stars

    Super Comfortable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. You can play some android games and emulate rerro games as well. Its not the most powerful, but its focus is on streaming. It is the most comfortable handheld I have used. The storage us limited and android apps can only launch from the internal storage.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Logitech G Cloud Gaming Handheld Console! We appreciate your feedback on its comfort and ease of use for streaming and emulation. We're always working to improve our products, and we'll consider your feedback for future iterations.

  • Pros mentioned:
    Battery life, Cloud gaming

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it does, it does well. Cloud / remote playing from consoles and PCs seamessly. Best part is the battery life, I barely have to charge it!

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 5 out of 5 stars

    A whole new experience for my consoles!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device! This brought new life into my Series S and let me experience my games in a whole new way. I’ve been moving towards a more portable/mobile gaming lifestyle and despite this only being a Wi-Fi device, it works really well! I also have it remotely connected to my PS4 Pro (with the help of an additional app), which allows me to enjoy my older PS library without everything being connected to the TV. There are some little issues with everything running off Android but I understand the need to use an OS with a lot of flexibility. Overall, it’s a great addition to my gaming arsenal!

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming

    Rated 4 out of 5 stars

    G cloud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like cloud gaming its fun to play hand-held instead of playing on console all the time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Logitech console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld console Operates as advertised Great graphics and connection Good battery life Pre-ordered so got it @ sale price

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming

    Rated 5 out of 5 stars

    Good stream device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing while laying in the bed, definitely not a replacement for an actual console

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your Logitech G Cloud feedback! We're glad you find it comfortable for handheld gaming. While it excels at cloud gaming portability, it's true a console offers different strengths

  • Pros mentioned:
    Cloud gaming, Remote play

    Rated 5 out of 5 stars

    Underrated gaming machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. I can play my Xbox and PS5 remotely. If you’re into GeForce or Google games you can play those too. It’s an awesome handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G Cloud Hand held

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for playing Halo on the go! It’s tough to play Xbox when you’re not at home, this definitely changes the game. For the price, it’s really worth it. I purchased this handheld to play all my Xbox games when I’m away from home. The only downside is the latency you get sometimes when bandwidth is low. If you have a great WiFi signal, this thing rocks. Getting used to the shape of the controller took a min but it’s fun. I purchased this until Xbox comes out with project Keenan.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the G Cloud is hitting the mark for playing Halo on the go and changing the game for you! We appreciate you highlighting its value and sharing your experience with the controller shape and occasional latency. Thanks for your detailed feedback! Logitech

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