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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 582 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the G CLOUD Gaming Handheld Console's cloud gaming capabilities, long battery life, and portability. They appreciate its ability to stream games from various platforms and its large, vibrant screen. However, some users have expressed concerns about its price, occasional lag, and relatively slow processor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 582 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Handheld Devive without breaking the bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for my needs. Less expensive alternative then paying a lot for the competition. Device can be adjusted to your specific needs, what sold me is the better battery life to keep the games going than it's pricier competitors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this, He has no issues. smooth operation, no lagging

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the product is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Yes i bought this in 2025 and im happy i did

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this the same day the nintendo switch 2 released. This came out in 2022 you may think its old tech so why spend so much money on it. I recommend buying it if your use case would be similar to mine. Now at home I own a gaming PC and xbox series s and was always bummed that I couldn't take them both on the go. Now with the G Cloud I have access to all my devices I own with cloud streaming. If this will be your one and only/all in one device then maybe look into a handheld gaming pc but if you already own devices similar to mine and just want access to them, then this is made for you. Also consider that this battery does last 12 hours and the 1080p screen 60hz is perfect and all you need when your out and about.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic! It sounds like the G Cloud is absolutely nailing your use case, especially with its ability to bring your gaming PC and Xbox Series S on the go through cloud streaming. We're thrilled that its 12-hour battery life and 1080p 60Hz screen are perfect for your portable gaming needs, proving that sometimes, the right tech isn't always the newest, but the one that perfectly fits your lifestyle. Enjoy taking your entire gaming library with you! Logitech

  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for cloud gaming so for emulating But you can't beat the battery life

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the G Cloud for both cloud gaming and emulation! It's great to hear the battery life is meeting your needs. I

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for in home streaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a good gaming PC and really wanted a gaming handheld like a steam deck or the ally, but it felt like a waste or a downgrade to go to a mobile processor when I have a desktop with a 4090. I also didnt like the 2-3 hour battery life I heard about. This was a great option to get long battery life(at least ten hours between charges for me), a good display, and a comfortable controller. Worked perfectly with steam link. Also worked with Moonlight to stream non steam games from my Desktop like diablo 4. I haven’t tried cloud gaming much but game pass ultimate was fine during a quick test. Make sure you have good wifi and coverage where you plan to use this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great streaming and emulation console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as Openbox (Excellent) for much cheaper than new. For that price it’s a great gaming tablet. I can stream my XBOX and PS5 and it works flawlessly (with a fast internet connectio) Also set it up as an emulation console. Can play the classics up to and including GameCube games. Excellent purchase (at a discounted price)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the detailed review of the Logitech G CLOUD Gaming Handheld Console! It's valuable to hear that you scored a great deal on it and that it works flawlessly for streaming Xbox and PS5 games (with a fast internet connection, of course). Emulation up to GameCube is impressive too! We appreciate you sharing your experience, especially for budget-minded gamers.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like it a lot more then my switch now that i have game pass

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s awesome to hear! Sounds like Game Pass really unlocked a whole new level of gaming for you. So glad the handheld is hitting all the right marks—thanks for sharing your excitement! Logitech

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in hands, buttons responsive, triggers could be bigger, great screen and resolution, love that I can play my Xbox games from my console on it remotely, cloud games are pretty good, haven't noticed lag that much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is says. Great for cloud gaming. I use it mostly for Xbox stuff. Remote play is awesome and xcloud just as good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Straight to the point - we love it! The G CLOUD is designed for cloud gaming, and we're thrilled it delivers for you with Xbox Remote Play and xCloud. Thanks for sharing your experience!

  • Rated 5 out of 5 stars

    On the Go!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device is great when you’re on the go and need to travel. It’s compact and doesn’t take up any space in your luggage. Plus, you’re able to log in to your account anytime and anywhere to challenge your opponents. It’s the perfect buy for true gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its a step in the right direction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the G Cloud for about 2 months now. When it comes to cloud gaming, its OK. I feel the biggest issue is the lack of Wifi-6. Before using this device, I was using my Galaxy S22 Ultra (with Wifi-6) and a Kishi adapter, and its been (mostly) flawless in stream quality/consistency. Once you go beyond 2 walls between your router and G Cloud, the connection starts to get really flaky/janky. The internals are also very old (Android 11 is the highest). I used Diablo Immortals as a benchmark, and "Low" with mostly high settings below that, is the highest you can go. And this is pretty bad, given a Galaxy A71 5G can run it at "Medium" with mostly high settings. Ill be returning this device in a week or so. The potential is there, as an all-in-one mobile/cloud device, but they need to update the internals. Especially for $300. Hopefully the G Cloud 2 (if thats in development) will be more modern internally. If you start getting near/at/beyond $400, you start getting into the realm of full-on handheld PCs like the Steam Deck. Which will obviously do cloud gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is so awesome, the only downfall is I wish I would have done it earlier..not only does it play all the games on Xbox cloud ultimate, it also plays cod world at war using winlator, also all other emulators run excellent on this handheld...I also emulate Linux on this device, super awesome handheld please dont hesitate buying this!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome review of the Logitech G CLOUD! We're so glad you're enjoying its versatility with Xbox Cloud Gaming, Winlator, emulators, and even Linux. It's fantastic to hear it's exceeding your expectations, and we appreciate your enthusiastic recommendation. Logitech

  • Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is good as long as you have internet to stream whatever games you're trying to play.But I don't

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the G CLOUD Gaming Handheld Console Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Tech Future Trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device and honestly can't complain. The only issue is I I'm living in 2023 and I want to be living in 3023 with much more advanced tech. Haha well I hope I get there one day. Regarding this azing console the issue with WiFi may be the only issue. Other than that amazing device so get good super fast WiFi and no problems

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and are delighted to know you enjoyed our product. Your satisfaction is our top priority. Regarding the Wi-Fi, we'll pass along this to our team as we continue to enhance our products as well as the user experience. Thanks so much!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uncertain about this at first. I had a steam deck, and used it alot, but most if my games are on xbox. Sure, you can still cloud game on thw steam deck and remote play as well, but this thing is wayyyy better st it than a steam deck. I can easily remote play and cloud game anywhere theres a decent wifi connection. So far, ive had no issues playing at work, friends or familys houses and on my 5g hotspot. For the price (299 on sale) id say its a decent buy. If you can get it for cheaper than even better. Battery life is amazing, wifi connection is stable and game play is beautiful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a cool idea but newer hardware would help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great idea. Take your PC or Console games to a spare room or to bed. It does struggle a bit with lag though. Another generation of wifi newer ghat is faster might cut latency. Save up for a handheld PC, a Steam Deck or the Switch 2… or wait for a 2nd gen version.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your honest review of the Logitech G CLOUD Gaming Handheld Console! We appreciate you recognizing the innovative idea of taking your games anywhere. We understand your frustration with the lag and agree that future generations with faster hardware could significantly improve the experience. Your suggestion regarding a potential G CLOUD version 2 with upgraded WiFi and processing power is valuable feedback for our development team.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect streaming handheld

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what a handheld should, priced perfectly. Has the power to download and play any android game, and stream the big boys as needed. I have put countless hours on this so far and it's performance has been great. Keep in mind your Internet connection dictates quality.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're thrilled to hear your G CLOUD is meeting all your handheld gaming needs. It sounds like you're really putting it to good use! We appreciate you highlighting its versatility for both Android games and streaming, as well as the importance of a good internet connection for optimal performance. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    My substitute for the PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I can’t get a PlayStation portal, I thought I would give the logitech G cloud a try. I am able to play my PlayStation 5 remotely, as well as my Xbox series X. Not sure why so many people put this cloud gaming device down, but I don’t see any issues with it. It’s a nice way to play my game systems while relaxing in bed. At my current settings, the Battery Life goes pretty quickly, that’s the only downside I can see. Luckily, I have a USB-C charger next to my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fabulous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this game for our 13yr old grandson and he loves it!!! I would recommend this game to anyone because it's great You could play your PC games or Xbox games. That's what's great about it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic news! It sounds like the G CLOUD is a big hit with your grandson, and it's wonderful that he's enjoying the flexibility of playing both PC and Xbox games on it. We appreciate your recommendation! Logitech

  • Rated 5 out of 5 stars

    Perfect for what it does.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great device! I use this with a streaming service called Shadow PC and it allows me to play all of my PC games with a battery that will last forever. If you're cool with cloud gaming, this is it.

    I would recommend this to a friend