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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
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Customer reviews

Rating 4.3 out of 5 stars with 594 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G CLOUD Gaming Handheld Console's overall performance, portability, and battery life. Many appreciate the quality of the screen and the comfortable, lightweight design. Some customers noted the device's reliance on internet connectivity as a drawback, and a few felt the processor speed could be improved for standalone use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 594 reviews
  • Rated 5 out of 5 stars

    Great for mobile gaming/streaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up in the air about the G-Cloud for a while and finally decided to pull the trigger… and, I’m so glad I did. I was using a Backbone One with my iPhone 13 Pro Max for about a year, and the ergonomics were terrible. My fingers and wrists would ache after only 10-15 mins of gaming. I needed something more comfortable, but I didn’t need a whole handheld PC (Steam Deck/ROG), and the G-Cloud seemed to fit my needs. The battery is great, and Xbox game pass/PS Remote/G-Force all run flawlessly. No hiccups, no lag. It obviously doesn’t have its own data plan, so you have to be in range to decent WiFi. You DO NOT have to be on the same network at your home if you’re planning on remote play outside of your home, just a decent WiFi connection is needed. You and also run emulators and old roms on the device as well. It also doubles as a tablet that runs Android 11. So you can put it in tablet mode and stream any native streaming app. Great device. Would definitely recommend for someone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for cloud streaming, but decent for PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who games on both PC and PS5, this device was appealing to me as it allows you to stream from both. I really like the frontend interface that Logitech has setup, it allows apps to quickly and easily be launched. I found the performance of the device was acceptable when streaming via Steam Link. The addition of Bluetooth is nice as it allows you to link accessories, such as wireless headphones. When paired with my Airpod Pro headphones, I noticed little to no audio latency. Battery life is fantastic, I estimate between 8-10 hours depending on use. However, when streaming from my PS5 there is a small but noticeable input lag. I have not experienced this lag when streaming on my iPad or laptop via Remote Play. Also, the device is fairly comfortable, it is a little more comfortable than my switch, although not near as comfortable as an Xbox or PS controller. I ended up returning the G CLOUD for a PS Portal as I find myself doing most of my gaming on my PS5. The Portal screen is slightly larger and colors are brighter and more vibrant. Also, I do not have any noticeable lag on the Portal like I did on the G CLOUD. Overall, if you are looking for a device that can stream from multiple platforms (or mostly platforms other than PS5), the G CLOUD would probably be a good fit. However, if you want to primarily stream from your PS5 (and don't mind being tethered to good WiFi), the Portal provides a more well polished and comfortable experience in my opinion, and comes in at $150 cheaper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I use it to stream from my gaming desktop running moonlight. It works great over wifi! The only issue i have is the right joystick is a bit too close to the buttons next to it. But you mostly get used to it. I would prefer a higher hz display and or OLED screen but overall. I think this is a win! So much lighter than a steam deck (which I also own)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G Cloud is a fantastic option for cloud gaming. Its lightweight design and impressive performance over Wi-Fi make it a standout.

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, Great color screen. Easy handheld to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome to hear you're enjoying the Logitech G CLOUD Gaming Handheld Console! We're thrilled its lightweight design, vibrant screen, and user-friendly experience are making your gaming super smooth. Game on! Logitech

  • Rated 5 out of 5 stars

    Cloud Gaming is Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super skeptical about this cloud gaming device. 300$ is a lot of money for something that could potentially be a dumpster fire. I was worried it would "lag" or offer a subpart quality gaming experience. I was so wrong not only does it offer an excellent fluid gaming experience, but it's also a whole lot of bang for your buck. It fits perfectly in my hands and is light enough for hours of gaming. I highly recommend it to anyone that wants a great portable gaming experience, that doesn't cost an arm and a leg.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your positive experience with the Logitech G Cloud! We're thrilled to hear it delivers a smooth gaming experience and comfortable design at a great value. Happy gaming!

  • Rated 4 out of 5 stars

    Cloud Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when i initlaly purchased this, I knew it was a cloud base streaming. Attaching my xbox account, steam account and google were simple and easy. Xbox cloud gaming is in Beta, so Im hoping it gets expanded. Majority of titles on Xbox Cloud i do not have interest in or heard about it. You are able to play Fortnite on the device so thats a plus. There is not alot of sports cloud gaming available as i like to play madden and nba. When it come to the Steam play, your PC does need to be on in order for the device to connect to and play your steam games. With that being said, you have have great internet on the gaming device and the PC in order to maintain that cloud gaming. Without great internet, your games will lag tremendously. That being said, the device is lightwight, and very portable. At the moment there is not a ton of accessories if any.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cloud gaming is not perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device, ergonomics and battery life are excellent. The screen is beautiful but when streaming it can get blurry. It all depends on your internet speed and the type of game you are streaming. Fast paced games like Forza are somewhat a let down but Im having a blast playing Starfield or even Cyberpunk.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for your honest feedback on the Logitech G CLOUD Gaming Handheld Console! It's valuable to hear that the ergonomics, battery life, and screen are strong points, but also realistic to know about potential blurriness during streaming.

  • Rated 5 out of 5 stars

    Cloud 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Certainly now the most powerful handheld available, but very very nice. Awesome screen and battery life as well! Highly recommend as long as you use as intended or just play the older retro games. This thing is NOT for PS2.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the G Cloud Gaming Handheld Console! We're thrilled to hear you love it and are enjoying the awesome screen and battery life. Logitech

  • Rated 5 out of 5 stars

    Great portable handheld!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched endless reviews of this vefore jumping on it. I saw positive and negative reviews for it but ive had nothing but positive thoughts of the G Cloud! It is not meant to compete with ROG Ally or Steam deck but suplement if you travel and want to do eother cloud gaming with xbox game pass or even emulate. Ive been able to emulate tons of games from gameboy advance to ps2. The battery life is great and it is lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its not an Ally X or Legion Go, but who cares?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic marvel. Incredible battery life. Can stream flawlessly from the Xbox, and can emulate up to GameCube , Dreamcast, etc. This thing is PERFECT for PSP games as well. Beautiful screen. You'll like it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G CLOUD Gaming Handheld Console! We're thrilled you're enjoying the device, especially its ergonomic design, impressive battery life, and seamless streaming capabilities. We appreciate your feedback on its emulation performance and compatibility with PSP games. Logitech

  • Rated 5 out of 5 stars

    A whole new experience for my consoles!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device! This brought new life into my Series S and let me experience my games in a whole new way. I’ve been moving towards a more portable/mobile gaming lifestyle and despite this only being a Wi-Fi device, it works really well! I also have it remotely connected to my PS4 Pro (with the help of an additional app), which allows me to enjoy my older PS library without everything being connected to the TV. There are some little issues with everything running off Android but I understand the need to use an OS with a lot of flexibility. Overall, it’s a great addition to my gaming arsenal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cloud gaming product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product unfairly tends to get bad press and reviews. Obviously, it needs to be understood this is for cloud gaming so isn't a Steam Deck, ROG Ally, or Nintendo Switch. The biggest negative I read is why not just buy a cheap controller and use phone. That is the competition for this device; however, typically your phone doesn't have an 7" screen with 16:9 aspect ratio (so phone screen will be smaller with black bars). Your phone also may have a camera on screen obstructing view. With this device I'm able to sit living room with family and full access to any game on my PS5, XBox series X, or PC through the various apps and dont have to mess around with phone. I'm pleased with purchase. Negatives: 1) It probably should be lower priced for what it does. 2) Cloud gaming does have some lag (even on my 1gig fiber). Moonlight app for PC is least laggy 3) Rog Ally has same screen size and resolution and can play PC games locally while also allowing streaming. ROG ally also has 120 refresh rate and Wifi 6E. But is also 2X the price. Overall, I've beem pleased with GCloud. It does what I was looking for (playing games away from game room but with full access to all my games on PS5, XBox Series X, PC).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great fast and easy good battery life too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We are thrilled that you love your G CLOUD Gaming Handheld Console and are enjoying the fast, easy performance and good battery life. Your feedback is genuinely appreciated! Logitech

  • Rated 5 out of 5 stars

    Electric

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item very light and easy to use. Easy upgrade and connectivity to Android devices for save keeping.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear you find the G CLOUD Gaming Handheld Console lightweight and easy to use, with seamless Android connectivity for convenient save keeping. Enjoy your gaming experience! Logitech

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic device- great screen battery life very compatible and easy to use and fairly open with android interface plus a nice shell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming project

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would work with what I had in mind but it's not their fault it's on me for not reading into the product more but overall it's a great product would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing battery life, tons of features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of having a handheld do the heavyweight lifting of a PC has limitations. One is you will be compensating battery for performance. With the G cloud, as long as you have a strong Wi-Fi and a good internet connection, performances decent and battery life is amazing. I got this for my nephew, he connects to his Xbox and he absolutely loves it.p

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech G Cloud Gaming Handheld Console!

      We're glad to hear that your nephew is enjoying it. It's designed to provide a seamless gaming experience, especially when connected to a strong Wi-Fi network.

  • Rated 4 out of 5 stars

    Loved it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say first this is not meant to have power, this device is based of cloud play so you do need good internet at all times I suggest you make sure your net has not data cap either. I really do like this thing though, I almost forgot I was playing a cloud system so it does really well. No p.s remote play yet for the controls but I'm sure it's coming soon. In this current time cloud games will not have the same response time as a native game but like I said it was super close and you could hardly tell. Good first try Logitech! If you want native games I suggest spending extra money on a steam deck for that.... Works really well too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome steam streaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. Ive have it for about 3 weeks. Battery life is amazing. Audio is decent. Zero lag streaming games from my PC or my xbox on my network. Only gripe is the location of the right joystick vs buttons, but some remapping of the buttons makes it way more tolerable. Diablo 4 on this is exactly the experience that I was looking for.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the fantastic review of the Logitech G CLOUD Gaming Handheld Console! We're thrilled you're having an awesome experience with it, especially the amazing battery life and zero lag streaming. We appreciate the heads-up about the joystick placement too, and we're glad remapping the buttons helped! Enjoy slaying demons in Diablo 4!

  • Rated 5 out of 5 stars

    Super Comfortable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. You can play some android games and emulate rerro games as well. Its not the most powerful, but its focus is on streaming. It is the most comfortable handheld I have used. The storage us limited and android apps can only launch from the internal storage.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Logitech G Cloud Gaming Handheld Console! We appreciate your feedback on its comfort and ease of use for streaming and emulation. We're always working to improve our products, and we'll consider your feedback for future iterations.