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Customer reviews

Rating 4.5 out of 5 stars with 90 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 90 reviews
  • Rated 3 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it an average rating because although they were on time they were unable to install because of the wrong part not the installers fault but the customer service we spoke tail advised us of the wrong part. I was told someone would call me back to reschedule I never received a call back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a remote Chamberlain garage door opener and did an excellent job! Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. They are neat, detailed, respectful and know their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom and she loved it. I would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, Best Buy does a great job. Fast and thorough job, works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Garage door control kid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the technicians knowledge and ability to do an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I forget if the door was closed I just the phone and all is well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service went great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came and installed the opener and it works great. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage automated opener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with our automated garage opener.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garage Door kit Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time very friendly and explain the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to be able to control from phone. Still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOBBY CLARK THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service as always. Bobby Clark is THE BEST!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good Geek Squad job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was seamless and help with the software was good, as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My knowledgeable and very Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent knew what he was doing and did a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad didnt finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians arrived in a rush and didnt complete the set up process. they assured me they would return at a later date to complete (3rd trip) but never returned. Store team was amazing but the installation team was less than helpful. I guess we need to return the 3 opener controller kits we purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so professional the did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my garage opener quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Very nice, quick and polite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't connect to wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He spent at least 2 hours trying to connect the WiFi. Called for assistance and eventually left without installing it. I brought the hub inside and it connected. Called Chamberlin for the tech support to finish connection. The product works great but the directions are not correct and almost impossible to follow. Definitely just call Chamberlin to assist for a quick setup.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Installed with some hesitation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install but seemed hesitant initially. Once he figured everything out job went pretty fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Agents do not know products they install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was promised on three separate conversations with Geek Squad that they would install my Garage Door Opener, purchased from Best Buy, but each time had to cancel saying they do not install garage door openers. Would have never purchased the Opener if I knew my membership would not provide installation

    No, I would not recommend this to a friend
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