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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the Drive 51 LM 5" GPS for its ease of use and clear, accurate GPS directions. Many appreciate the straightforward programming of service routes and the ability to easily obtain map updates. The device's user-friendly features are frequently praised. Positive feedback highlights the GPS's overall value and reliable performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    Mostly happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that I had to purchase a traffic cable in order to get my lifetime traffic to work. Otherwise very pleased with the GPS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin - Drive 51 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use my Garmin yet, but have played around with it a bit...so far I'm satisfied that it does what it is intended to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this GPS to replace our TomTom that was to old. Used it for a trip to Canada and it was great. Had no problems with it. Got us right to where we were going. Screen is nice & clear during the daytime & nighttime.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Really impressed that it has Alaska and Canada on it. It gives you a turn signal in plenty of notice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nun on the run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my retiring sister so she could travel and she hasn't stopped yet I have seen her twice this month and I'm over 5 hours of driving away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird route

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin is the replacement of my old Garmin that suddenly stopped working after 7 years. While the old one gave me accurate route most of the time, the new Garmin likes to give me winding route. One funny thing that is really new is that whenever I drive inside my apartment complex toward my apartment building, it will say: " You are driving on the wrong direction of the road". I haven't used it in Canada, so I don't know whether it's going to work or not. Will add about this if it is not working

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Normally this issue is resolved by updating to the latest mapping and software, installed via Garmin Express: http://www.garmin.com/express
      If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Pros mentioned:
    Map updates

    Rated 5 out of 5 stars

    GARMIN GPS excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Garmin GPS's over the last few years. Unlimited map updates and traffic really is an excellent ad on. I have no complaints with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Description of item not completely accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm somewhat disappointed in my overall purchase. This gps is advertised as having "traffic updates". What it doesn't tell you is that a separate cord, which is not included, is required in order for the traffic updates to work. This is the reason for my rating. The cost of this cord is about $80. Other than this issue the unit seems to be good quality though I haven't had a chance to use it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry for the confusion. Out of the box, yes, the Garmin Smartphone link using your smartphone’s data connection is required to receive traffic. If you don’t have a smartphone, a Garmin GTM 36™ or GTM 60™ will be needed to access the traffic feature. Garmin

  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Super accurate

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and high quality , good for long trips. Super accurate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this GPS has easy to use features and the traffic feature is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gps for value. Gram in makes some of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS at a good price. In my area I find the Garmin GPS to be more accurate then the maps app on my smartphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't really used it much as of now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be unfair to rate this item as of now. What little I have been able to work with it I really don't think it measures up to my previous GPS which got thrown out with the trash accidentally. Therefore I will only give it a moderate rating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs as expected: good color, clear voice instructions, display is clear. Would have liked a choice of male voices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Traffic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item number does not show traffic unless you get a $70 cable (GTM 36), which has a radio receiver built in. Best Buy said this unit number has lifetime traffic updates, but did not provide the cable. Garmin says model 51-LMT can get traffic via your phone's data plan, and traffic is built into the newer model "52 and traffic" but not the simple model 52.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Apologies for the confusion. The Garmin Drive™ 51 LM does not provide traffic out of the box. The GTM 36 cable is needed to get traffic on this mode. The Garmin Drive™ 51 LMT-S does provide traffic using your compatible smartphone and the free Smartphone Link app. Garmin

  • Rated 1 out of 5 stars

    The battery dies quickly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about one month use, the battery dies quickly when GPS is off for a few days. It won't start when plugged in the car. You have to drive and charge it for about 30 minutes and then it can start. Very annoying. I was happy with my last Garmin and its battery life, but not this one!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit and precised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to setup, the update was fast and no difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality gps replaces an earlier model garmin gps. Clear picture

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not deserve one star, used one time, now it's a paper weight, what a waste of money. I'll never buy another GARMIN

    No, I would not recommend this to a friend
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