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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the Drive 51 LM 5" GPS for its ease of use and clear, accurate GPS directions. Many appreciate the straightforward programming of service routes and the ability to easily obtain map updates. The device's user-friendly features are frequently praised. Positive feedback highlights the GPS's overall value and reliable performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-41 of 41 reviews
  • Rated 1 out of 5 stars

    routing issues, does not always turn on.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Garmin unit for years and it was great. So, when it was time for a replacement I chose a Garmin. I am very disappointed. Upon receipt, I chose to test it's routing ability in my area before trusting it on a longer unfamiliar trip. Three times instead of directing me to simply go straight down the road to an intersection or on-ramp, it sent me in a circle. And, despite being fully charged and plugged into a power source, the unit will not always turn on when the power button is pressed. I have sent an email to Garmin to report the power on issue. Let's see if they respond.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Please ensure that your device has the latest mapping and software installed via Garmin Express: http://www.garmin.com/express

      If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

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