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Customer reviews

Rating 4.4 out of 5 stars with 981 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the DriveSmart 51 LMT-S's accurate GPS navigation, ease of use, and clear screen. Many appreciate the included map updates and the helpful voice command feature, making it a convenient and reliable device. While some users noted that the battery life could be improved, the positive feedback on the core navigation and user experience is overwhelmingly positive. The device's numerous features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 981 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully charged the unit and then went to use it for a trip and with in 2 minutes I got a low battery warning. This should not happen with a brand new product

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If the battery is not holding a charge, we would suggest using one of the following steps to fully charge the battery:
      Use the provided vehicle power cable that came with your device
      Use an AC power adapter
      If you have questions or need additional assistance, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Garmin

  • Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this on 2 trips so far . and we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much n it`s no need update very convince

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin is very good and easy to read. Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really friendly user. I m happy with my purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 9 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a while. Would occasionally take us to stores that didn't exist, we would get to where it said the store should be and would find out nearest location was 8 miles away. But now it won't even turn on some days. Considering how much we paid for this item I am disappointed it didn't even last a full year. Some days it still works OK and then other days it won't turn on at all. Can't figure out a rhyme or reason to when it doesn't work and when it does. Just has a mind of its own these days. For over $100 I expected more.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      When a device won’t power on a soft reset often resolves the issue. Connect the device to a power source with the vehicle power cable or an AC adapter. Press and hold the power button for 10 to 15 seconds. Once the device powers on I would suggest fully charging the battery. The mapping can easily be resolved by the updating to the latest mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
      If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 5 out of 5 stars

    Easy to follow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it gives you the next step ahead of time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent in Canada

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK but inconsistent in finding addresses. Could not find Toronto airport when I was 90 minutes north. Also could not always find the town I stayed in in Ontario. Have a backup if you use it in Canada!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device great I would ask a friend to buy it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look for better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “voice command” is a joke. By try 10 I usually am yelling the address and not only does it not come close it adds numbers, leaves out the street and does not recognize basic common places (like a shopping store or car dealer). Typing in the address gives you a 70% chance of getting it correct. I am on the road all day and just want to get a GPS that can guide me there. Had the Nuvi for years but regret this expensive windshield bling because it is truly worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Less easy to use than my last Garmin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has too many things on it that I don't need or want. I don't care for all the notices that pop up on the screen. For example, school zones, distance to a slower speed limit to name a couple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had this brand and would recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m spoiled by Google maps and like the screen layout where I can see eta quickly. The reason I bought a farming gps was to save my data on the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regrettably

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up camera only works part time and not well when it does. Voice control,forget it! Mostly a waist of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More info with good display. But no live conditions and device is randomly turn off in cool weather conditions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need to connect to Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are good. But, the traffic feature is not good, we have to connect to Bluetooth of your phone and download the app in order to use traffic feature.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GPS connection will be affected with time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the design of the usb for power. Cable can sometimes get disconnected in car and so the connector will get loose with time. Bad design

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK. Gets me to my destination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features not very user friendly for older person. Does the job but disappointed Maps are not up to date even after going online to update.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your feedback. Garmin Product Support would be happy to look in to this issue. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Pros mentioned:
    Gps

    Rated 1 out of 5 stars

    DriveSmart 51

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mean reason I got the Drivesmart 51 is Traffic updates. Most of the time it did not Connect to Receive traffic. I had to restart the GPS & My phone just to get a Connection that didn't last. Only thing it was connecting all the time is the Bluetooth. At less garmin got something right. I just stay with TomTom at less their gps work. Good bye Garmin

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to connect to smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize until after the fact that you need to connect to an app on a smartphone in order to get the live traffic ability.

    No, I would not recommend this to a friend