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Customer reviews

Rating 4.4 out of 5 stars with 981 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the DriveSmart 51 LMT-S's accurate GPS navigation, ease of use, and clear screen. Many appreciate the included map updates and the helpful voice command feature, making it a convenient and reliable device. While some users noted that the battery life could be improved, the positive feedback on the core navigation and user experience is overwhelmingly positive. The device's numerous features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 981 reviews
  • Rated 3 out of 5 stars

    Gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I bought the 3yr protection since it stop working just before the plan expired so it was replaced

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not perfect

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. First one the plug started smoking while plugged in and driving but no problems with number 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    would not buy or recomend again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice command does not understand what you ask it to find 90% of the time.if you manually enter info it does fine.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Please confirm that the device is using the most current version of software using the Garmin Express program. If you haven't installed Garmin Express please download it at:  www.garmin.com/express

      Also, here is a Garmin FAQ article that includes several tips on using the voice command:  http://bit.ly/2vfApuz

      If you still having trouble with the voice command, Garmin Product Support would be happy to offer additional troubleshooting. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: https://support.garmin.com/en-US/ Garmin

  • Rated 3 out of 5 stars

    Might be OK once you said it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up not using this unit because it required more Tech savvy then we wanted to bother with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to Excellent - Except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to manually adjust brightness. Map too dark at night. No ability to magnify map details.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Automotive devices have the ability to display various levels of map detail on the Map screen. This link provides the detailed instructions: https://bit.ly/2zhrjys Garmin

  • Rated 3 out of 5 stars

    Nice but needs blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice GPS but it is cheaper and does not have the Bluetooth. Great if you use your cars blue tooth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this is a bit small for our old eyes. Lol. Took it back and got the next size up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Garmin GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, except that I paid extra for the traffic and it won't work. Other than that it works well.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for the feedback. It sounds like there is some issue with the Smartphone Traffic. This Garmin FAQ will help with Troubleshooting Smartphone Link Live Traffic: http://bit.ly/2wfmNPS
      If you need additional assistance, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Thanks, James Garmin

  • Rated 3 out of 5 stars

    Not very beginner friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to navigate and understand. It is not very user friendly for a beginner to understand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too accurate. Has been sending me through the longest way.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The GPS is designed to create routes by estimating the fastest and most direct way to reach a destination using major roadways. There are several navigation settings on your device that can affect the way it calculates routes.
      To check Navigation settings: on the GPS select Settings, then select Navigation and check the following:
      • Calculation Mode – Garmin recommends keeping this set to Faster Time
      • Avoidances – place a checkmark next to items you want to avoid
      Out-of-date maps or software can also cause your device to route inappropriately. Garmin

  • Rated 1 out of 5 stars

    Product sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product told us to make a u turn for 60 miles. We turned it off and took it back to the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as easy to use as Tom Tom gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gps is ok, however I do not like gps going on automatically every time I start vehicle

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked correctly and the service number was no longer working so took back.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you still have the device and it’s not working, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Garmin

  • Rated 1 out of 5 stars

    Terrible. Stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Stopped working. It’s the 4th Garmin with problems.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Garmin

  • Rated 2 out of 5 stars

    not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this garmin for my brother and He had so much trouble using it that I ended up give him my old garmin. I have never had such a frustrating product.It fails to recognize the connected GPS.When I started to type an address, the screen went blank.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant operate it effectively with no manual. Its nice that they can refer you to the website but if you are traveling that is not easily done. Please spend the $2.00 extra on providing the instruction manual that can be carried in the automobile

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesgirl at Best Buy said this was the most popular model... I really don't know why! The ICONs are too small to see without reading glasses, the search function is difficult to use, quickly finding a detour while in route is impossible without having a passenger pull it off the window and run through a menu. To top it off this one is having trouble finding itself (shows the vehicle off to the side of the highway) and it's constantly losing satellite reception. The Garmin NUVI was great, but I would NOT buy this model.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Please confirm that the device is using the most current version of mapping and software using the Garmin Express program. Map updates make sure you have the latest detailed street maps and points of interest to ensure fast, accurate navigation. If you haven't installed Garmin Express please download it from the following link:  www.garmin.com/express
      If you have questions or need assistance, Garmin Product Support would be happy to help. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    Not a fan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous model and wanted to upgrade after 10 years of enjoying my portable navigation. This isn’t it. Returned back to the store the next day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin is a good name, but this GPS would not power up or hold a charge out of the box. I had to return and exchange it for another Garmin product so Im happy now.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your feedback. We want to make sure you are a satisfied customer. If you have any issues with the replacement GPS, please contact us directly at [email protected]. We can address your specific issue and make sure you love your Garmin. Thanks, James Garmin

  • Rated 2 out of 5 stars

    disappointed with difficulty of set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the Garmin to Texas from Pa and could not get it to accept the new location. Every new location destination in Texas would start from our home in Pa. I have not resolved this problem yet!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sounds like your device isn’t acquiring a satellite signal. This link includes great information about what to do if the GPS isn’t acquiring satellites: http://bit.ly/2oWxEuC Garmin