Customer Ratings & Reviews
- Model:
- 010-01680-02
- SKU:
- 5715635
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the DriveSmart 51 LMT-S's accurate GPS navigation, ease of use, and clear screen. Many appreciate the included map updates and the helpful voice command feature, making it a convenient and reliable device. While some users noted that the battery life could be improved, the positive feedback on the core navigation and user experience is overwhelmingly positive. The device's numerous features are also frequently praised.
This summary was generated by AI based on customer reviews.
Meets my expections.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very complex system; I'm still learning how to use some features. Faults: It took me over a mile down a dead end street! I up-graded maps; it still takes me down this street.
No, I would not recommend this to a friendGreat upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I updated from older nuvi model and this is a great upgrade.i was debating in between this or bigger screen and I don't think it's necessary to get the bigger screen. I'd recommend it
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought b/c of sales person's recommendation. After 5 weeks, car charger died. When it does work via USB charger,it randomly changes to different displays on its own. Often thinks I am on a parallel road instead of the one I'm on & no way to convince it otherwise.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If the car charger is still not working, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Thanks, James
Not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the satellite to find our location. Not a user friendly garmin. Would not recommend.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for just over a month otherwise I would return it. It takes forever to "Acquire Satellites" and then it frequently drops the signal. The voice commands feature never understands what I ask it to find. I have an older Garmin which works very well which is why I purchased this unit. I am going to call Garmin Support to complain and see what they will do. I want a NEW unit which I hope will work as advertised.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Good GPS with nice features but not efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS has nice features, like speed camera locations, but it does not give the quickest route when compared to my iPhone navigator
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .To help resolve these routing issues, please ensure that your device has the latest mapping and software installed via Garmin Express: http://www.garmin.com/express.
You may also want to check out this Garmin FAQ that provides additional help with routing issues: https://support.garmin.com/faqSearch/en-US/faq/content/NSuk5S9lZ53wkLi7yvtA69
If you continue running into trouble with mapping, Garmin Customer Care would be happy to offer additional assistance. You can find our contact information at www.garmin.com/support. Again, thank you so much for your review.
risky in some highways
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have too many problem with the navigation , because it changed the routs suddenly and make too many mistakes during my drive
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Normally routing issues are resolved by the updating to the latest mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process: https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support
Not as good quality as used to be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is starting to freeze and lock up and it's only 1 year old. Garmin used to be the best, now not so much.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Normally this issue is resolved by the updating to the latest mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process: https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
Great for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an older Garmin which did not rely on cell data. This a draw back on newer systems if you don't have unlimited data.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thanks you for your review. Vehicle power cables with built-in traffic receivers are available for purchase as optional accessories for your device, should you prefer to use this method over the default traffic solution. A GTM 36 cable, which offers standard Garmin traffic, can be found with part number 010-01009-02. A GTM 60, which provides HD Digital Traffic, can be found with part number 010-01031-00. An explanation of the differences between the two services can be found in the following Support Center FAQ: https://support.garmin.com/faqSearch/en-US/faq/content/i34WV8maJa11t7iwvYnz18 Thanks, James
Quit working after 1 1/2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine till the power inlet became loose and would not charge any longer.
No, I would not recommend this to a friendFailure after a couple of months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device failed after a couple of months and will no longer charge or turn on. I was surprised because this was my third Garmin. I reverted back to an older one and I guess I am out the money for this one.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If your device will not power on, a soft reset can help. See the following support video for information on resetting your device:
https://www.youtube.com/watch?v=RWc1utcoclU
-MH
Big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews were good and Tom Tom is supposed to be good. I got it home and had to update the unit, but when I went to the Tom Tom website, the unit was not even in the drop down box. This made updating impossible. I contacted Tom Tom support, but by the time they got back to me, I had returned the unit to try a Garmin. This may be a great unit, but I will never know.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, returned it within a week or so as the blue tooth downloaded from my phone and not - as previous models had - on its own. Coupled with the fact that although the Best Buy reps were very nice and very polite, they knew less about GPS models and systems than I did - which wasn't very much at all! Waste of time, money and am back to using my phone. Bleh.
No, I would not recommend this to a friendGarmin Drive Smart 51 LMTS very poor product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor, unable to register, unable to get maps updates which are included. Tried to register thru the device, their was no underscore button so I was unable to put my e-mail address in. Went on one trip, afterwords when I tried to turn back on, nothing. The Garmin Drive Smart 51 LMTS , wouldn't turn on. Had it less than a week.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Odd, long routs. Returned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS gave me some odd routs and made me late. I decided to compare it side by side with my phone maps and it was giving me routs 10 minutes later than my normal routs I take through my phone. I updated the maps and still had the same problem. I had it correctly connected to my phone for live traffic.
No, I would not recommend this to a friendNot as Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Each time need to redo the settings when it’s switched off and powered on.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .It sounds like your device had not yet acquired a signal from the satellites. If your device is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the device is powered on and outdoors with a clear view of the sky, this should not take more than 3-5 minutes.
Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/
Could not connect with smart phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mapping was very slow and the traffic part of the GPS did not like working. My 4 year old NUVI was just as fast and more accurate with traffic. It feels inexpensive and looks it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
out of the box experience was disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device was not found by my MAC. Frustrating start-up experience. After multiple attempts, could not get device to work. Online help did not help. Reviews online show my experience not unusual.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Ok GPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th GPS. Speed is good in calculating but it seems to take me out of the way to get where I am going, does not use the most direct route. Use Waze on my phone instead.
No, I would not recommend this to a friendWish I could give it a lower rating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have considerable experience using navigational equipment...can even use a sextant. This device has difficulty finding its location and planning routes. Went back to my I phone.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/