Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 787 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers find value in the DriveSmart 60LMT's ease of use, large screen size, and accurate GPS navigation, frequently praising its clear directions and voice command functionality. Many appreciate the lifetime map and traffic updates, although some users note that the battery life could be improved and the price point may be high for some. The device's features and graphics also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 787 reviews
  • Rated 3 out of 5 stars

    Not always fastest route

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have this set to fastest route and no avoidances there are many times it does not take me the shortest time. A great tool for unknown areas, and I enjoy the lifetime map updates.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Wide screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for the money I spent. Device dies quickly and the screen likes to freeze every so often

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If the battery is still not holding a good charge check out this Garmin Support Center article that will help:  http://bit.ly/2kWIOOE . If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 2 out of 5 stars

    Had to take it back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE loved the product when it worked. Has a lot of good features that were very helpful on our trip. Problem was it stopped working 3 times on our trip. Google was a life saver. For some reason when the GPS was unplugged from the back the next time we would plug it in it would not work. Tired all the reboots and nothing got it to work again tell it decided it was time on its own! We have taken it back and exchanged it and the return was super easy and nice. We have a new one hoping it is not a problem with this one!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My new Garmin did not work as well as my old me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Garmin but this one did not work as well as my old one. It would freeze and the search for restaurants would list those with exits already passed, not ahead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few problems in the beginning with not turning on and not charging. Few updates later is working ok but still have problems with it turning on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some nice features...but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot to like about this GPS road mapping device, however, the voice recognition is very poor. But then, so is the voce recognition in my Honda

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great GPS but has some flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When driving in rural area, the traffic updates are delayed. Also, requires efforts and additional application to link with Bluetooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice size screen but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot view my entire route and I'm not given choices as to the route I want to take it just chooses it for me. Since it doesn't learn my behavior it always tells me to go a way that I choose not to travel, including a route back to my own home. Instructions are inadequate, can't find half of the addresses I want because I don't know how it wants them entered, sometimes you spell out things like Northeast and sometimes it was NE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My 6 year old nuvi is better than this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get a new Garmin because my old model didn't have life- time maps. The avoidances on this model don't work well. I had selected to avoid unpaved roads. Not only did this Garmin try to get me to turn on to every unpaved road from my home to my destination. It also wanted me to make a U turn to take a unpaved road. Also it's guidance isn't very good, it had me take a off ramp only to have me immediately get right back on the same highway that I just got off. Also it tried to get me to cross several bridges that haven't been there in years. I contacted technical support and was told that a new map update was released and that would help with the problems so I downloaded the update which said that it would take 3 hours to update but instead it ended up taking 48 straight hours to download the update.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It very good but!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much, but yesterday try to go somewhere, when I arrived it said just you and I didn't tell me exactly how to go to the store

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We are happy to hear you like the DriveSmart 60LMT. If you are needing assistance with the routing, please contact our support team ( www.garmin.com/support ). They will be able to provide detailed steps to fix the issue you experienced. Garmin

  • Rated 3 out of 5 stars

    I have not used it yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A previous purchased GPS by Garmin malfunctioned after very little use. The one I now own is a replacement that I have yet to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is fine except for estimating arrival time. It is way off until you get close to your destination. This is a feature I need for my job. According to the Garmin support website, it will improve as it learns your driving style. But after 4 weeks it is no better. I tried to contact Garmin, after waiting on the phone for 45 minutes I hung up and sent an email. That was a week ago, still no relply.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Hello, thank you for your feedback on both the product and service. I’m sorry that you didn’t receive a response to your email question inquiry. Please confirm that the device is using the most current version of software using the Garmin Express program. If you haven't installed Garmin Express please download it from the following link: www.garmin.com/express can be used for software and map updates.

      If the software update doesn’t resolve the issue, please email [email protected]. When you email, please include your device's serial number, your phone number and a time of day they could call you just in case they need to reach out over the phone to walk you through any of the steps necessary. Thanks again for your review. James Garmin

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Very easy to uise and quite helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate and easy to use. Great graphics and functions

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for taking the time to write a response about the DriveSmart 60LMT. The star rating you gave seems to be conflicting with the positive review you gave the product.
      If you do feel as if this product needs improvement please reach out to our product support team in the following link, we’d love to help you:
      www.garmin.com/support
      ~JH Garmin

  • Rated 3 out of 5 stars

    Blue tooth complications

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything other then the blue tooth works fine. The problem with blue tooth is people sometimes can't understand or hear me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for Small Car.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display screen was too small for my tastes. I retuned the item and purchased the Garmin nuvi2789LMT instead, and I love it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    traffic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    specifically bought this for traffic updates. not available in my area which is a medium to large area. very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of the giltchy ones. When they work you can not get better. Thanks to Best Buy for awesome customer service!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the size, but I prefer my old 5" garmin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has not readily found the locations I've needed. I actually prefer my old Garmin. The 6" size is nice to look at.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very accurate GPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is I had unchecked the alerts for curves and railroads, but they still keep popping up warnings for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not learn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good device only problem it does not learn different routes and to much hands on to re-route due to traffic.

    I would recommend this to a friend
Sponsored